Lifeguards Operations

Lifeguards should prevent distance swimming underwater and warn pool users about the dangers. The same caution also applies to pool users who rapidly dive to the bottom of the pool to retrieve objects as part of a game or contest.

Lifeguards must be ready to explain the safe use of all equipment and make sure the rules are observed. Lifeguards must be trained to recognize both swimmers and Non-swimmers in a wide range of pools or beach. Communication between lifeguards by speech whistles and hand signals, using radio transceivers and telephones, video, TV or films and audible alarms are very good and essential to assure discipline and safety. To be effective, lifeguards must be properly trained, keep their skills and knowledge up-to-date, be alert and vigilant when on duty, be aware of the laws and regulations governing pools and their operation.

Lifeguards deal with the public, supervise the pool, prevent accidents and ensure safety. The principal aim of lifeguards is the protection of the public; they must also provide an all-round service to pool users and beach.

Lifeguards can raise their pool’s standards of service by:

1) Being passionate about high quality

2) Making customers feel good about being at the pool or beach listening to and understanding customers

3) helping customers make the best decisions about how they use the pool always making that little extra effort

They play a key part in projecting the good image of their swimming pool to the customers. They share this responsibility with other staff so, like all aspects of life guarding, customer care calls for teamwork.

Finally, lifeguards are ambassadors.