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Types of Feedback (Adapted from various sources. Thanks to Dr. Norm Amundson) |
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Take a few moments to see what type of feedback you give and what type of feedback others give you...Which ones would they be? Under what circumstances? What would help you/hinder you as you venture into 405 with your School Associate?
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The Halo From this perspective,
feedback is glowing and extremely positive, i.e. without any
hint of weakness. Effusive praise is given and the positive
perspective translates into a general view of the
person.
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Glossed Over When an observer notices a slight problem, but chooses to overlook the difficulty the style of feedback is called "glossed over". In many respects, what comes out is similar to "halo", the major difference is that a flaw has been noticed but the observer has chosen to ignore the problem.
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Strength Challenge A relationship between the giver and receiver is assumed. The person receiving the feedback collaborates about the direction that the feedback might take. Initially, there is a self-analysis prior to receiving specific comments from the observer (ie. very similar to a post-conference). The information is very specific and focusses on what was directly observed. Strengths are noted and the emphasis is upon making greater use of talents and skills. The challenge is to take the strengths that have already been demonstrated and apply them more fully in any given situation.
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Alignment With alignment, concerns are only expressed only when a parallel positive example can also be provided. The emphasis is upon balance and parallel structures. Alignment is realized when the feedback given has a similar focus and includes a range of positive and negative statements. As with "Strength Challenge", statements must be tied to observed behavioural incidents.
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The Sandwich When providing feedback in this format there is a conscious attempt to sequence the order of positive and negative feedback. The introductory comments are always focussed on the positive. Once a positive climate has been established, the negative concerns are introduced. To conclude the exchange there is a return to the positive highlights. With this approach, the emphasis is upon providing a "cushion" for the negative comments.
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Force Field Analysis A force field analysis contains an accounting of the perceived strengths and weaknesses in ledger format. The various strengths are noted along side the weaknesses. There is often no particular order to the comments and no attempt to attain parallel structure. The lists of strengths and weaknesses may differ in length as well as focus.
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Between the Eyes Negative feedback that is given directly may be aimed "between the eyes" and not depend on any positive statement(s) to counterbalance the anticipated impact. Under these circumstances, the feedback is concrete and directed towards changing some specific behaviour.
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Thunder With thunder, the feedback is negative, but lacks focus and reflects the anger of the person making the statements. The negative comments that are made extend beyond the offending behaviour and the emphasis can often become the perceived lack of certain personal attributes.
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We'll explore more of this during the 405 Mentoring Sessions (the gathering of School Associates and Pre-Service Teachers during 405). |
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See you there... |
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