# About Subscriptions

An account is eligible for a product offering's rates through a subscription. A subscription links an account (or a number of accounts) to a product offering for a specified period.

A product offering is a package of products and services. It consists of usage charges, recurring charges, non recurring charges, and/or discounts.

Account Manager allows you to set two types of subscriptions:

- Individual—this type of subscription applies rates to one specified account

- Group—this type of subscription applies rates to any number of specified accounts

| Note | If you create a group subscription, you may need to specify whether the subscription uses shared counter rates. See About Group Subscriptions for details.

If an account logs usage for a service for which there is no subscription, the system obtains the rates for the account via the account's default rates (See About Default Rates).

Once you have a subscription, you can set Custom Rates for the account (or group of accounts). See About Custom Rates for details.

## Example

After reading about MeetingSpace's product offerings on MeetingSpace's website, new OmniDesk employee John Catherwood decides he wants to join the Virtual Meeting group subscription for OmniDesk. He also wants to subscribe to MeetingSpace's Total Audioconference product offering.

John Catherwood calls MeetingSpace enterprises and speaks with his account administrator, Alice. Alice adds John to OmniDesk's Virtual Meeting group subscription. She also individually subscribes John to the Total Audioconference product offering.