# Viewing Your Interactive Bill

The MetraTech Account Manager provides both CSRs and subscribers real-time access to billing data. Subscribers and CSRs can simultaneously access an online bill in real-time through a web-based interface. Benefits include:

- Access to Transaction Detail: Provides complete online detail for complex billing data.

- Reduction of Support and Back Office Costs: Online payment and presentation removes the costs associated with printing/mailing bills and net thirty payment terms. Easy to use, browser-based data exporting saves on paper printouts and data tape shipping. Context sensitive help, online quotes, and web-based credit requests reduce inbound customer support calls.

| Note | Subscribers can request a credit from their interactive bill. You can then approve or deny the request when you view requests by selecting Credit Requests from the Action menu.

## See Also

About MetraView