# About Rates

The MetraTech Platform contains rates for priceable items and discounts. A rate is generally part of a formula or calculation that determines billing amounts. For example, the following rates might be available to subscribers:

- $.07 per minute for dialing into an audio conference.

- 10% discount on any conference longer than 90 minutes.

Three categories of rates are available to assign to subscriber accounts:

- Default Rate: The basic rate for a priceable item or discount that was established at system implementation.

Example: OmniDesk, Inc. has two pricelists for default rates: Business and Residential. John Catherwood's account has the Business pricelist. John Catherwood makes an audio conference call and has no product offering subscription that covers the call. MetraNet will use the Business pricelist to generate rates (See About Default Rates).

- Product offering rate: A special rate for a priceable item or discount when it is part of a product offering.

Example: John Catherwood now has an audio conference product offering. He makes a audio conference call. His rate will now be determined by the product offering (See About Subscriptions).

- Custom Rate: An individual rate for a priceable item or discount that has been set up for a particular subscriber (or group of subscribers in the case of a Group Subscription).

Example: OmniDesk calls the service provider and negotiates a lower rate for John Catherwood's audio conference product offering subscription. The service provider's account administrator enters John's new rates in Account Manager. John makes a call. His rate will now be determined by the Custom Rate (See About Custom Rates).

## See Also

Understanding Rates

About Custom Rates

About Default Rates