In October of 2003 we have noticed that our web page does not appear for any keywords in the google search. 
Before, it was present for almost all appropriate keywords. We have contacted google adminstrators. 
However, they simply  avoided to answer our question. Here is our correspondense with
them.


Date: Wed, 6 Aug 2003 15:21:28 -0700 (PDT) 
From: "William Soles" [email protected]
Subject: no web site in search 
To: [email protected] 
      
Hello,
 
Recently,  search for shahverdiyev on google.com  stopped to find web site 
www.geocities.com/shervgis  with  title shahverdiyev's home page. Could you 
please let me know what is the problem.
 
 
Sincerely,
W.Soles.



To: "William Soles" [email protected] 
From: [email protected]  
Subject: Re: [#3254568] no web site in search 
Date: Wed, 06 Aug 2003 22:21:37 -0000 
      
 
Thank you for writing to Google.

We read all of the email we receive and try to send personal responses
to each message.

This note is just to let you know that we've received your letter,
and you'll hear from us soon.  We appreciate your taking the time to
contact us.

Thank you for using Google. 

Regards, 
The Google Team




Date: Wed, 06 Aug 2003 17:27:16 -0700 
From: [email protected]  
To: "William Soles" [email protected] 
Subject: Re: [#3254568] no web site in search 
      
 
Thank you for your note. We understand that you are concerned that your
site is not listed as a result for the specific keyword shahverdiyev. 
At
Google we do not manually assign keywords to your site, nor do we
manipulate the ranking of your site in our search results. This process 
is
completely automated and depends on a page's PageRank. For more
information on how Google ranks websites, please see
www.google.com/technology/index.html . 

We hope the information we have provided above is helpful to you. Due 
to
the tremendous volume of information and help requests we receive, we 
are
not always able to provide personal attention to questions pertaining 
to
individual websites. If this response did not adequately resolve your
question, we hope that you will visit the webmaster section of our site 
at
 http://www.google.com/webmasters/ . In an effort to better address 
your
needs, we've dedicated this entire section of our website to answering
common webmaster questions, providing website design and content
guidelines, listing Google's quality requirements and recommendations, 
and
much more. 

Of course, we cannot anticipate and answer everyone's questions on our
website. Realizing this, we have also created a Google discussion group 
on
Google Groups where Google users and webmasters can connect to share 
their
vast knowledge and experience. You can access this group at
http://groups.google.com/groups?q=google.public.support.general. If you
have already checked the webmaster section of our website and haven't
found an answer, we encourage you to post your question to the Google
Support group. 

If the problem persists, you may want to consider purchasing
keyword-targeted advertising on our site. Our AdWords Select program
offers a fast and affordable way to promote your website to your target
audience using keywords you select. Your advertisement can appear on 
the
corresponding results pages within minutes. To learn more about the
AdWords Select program, please see
https://adwords.google.com/select/main?cmd=Login.

Regards,
The Google Team



Date: Sun, 21 Sep 2003 17:18:49 -0700 (PDT) 
From: "William Soles" [email protected]  
Subject: no web site in google search 
To: [email protected] 
      
Hello,

This is the second time I am writing you. You
repeatedly exclude two web sites for search for
shahverdiyev; www.geocities.com/shervgis, and
www.geocities.com/scienews.

Could you please let me know what is the problem.

Sincerely, 
W. Soles.

P.S. Are you p. ginsparg or a relative to him? :))



Date: Mon, 22 Sep 2003 11:59:54 -0700 
From: [email protected] 
To: "William Soles" [email protected] 
Subject: Re: [#3958743] no web site in google search 
      
 


Thank you for your note. Both websites are currently included in the
Google index. For confirmation, please see the following links: 

http://www.google.com/search?num=100&hl=en&lr=&ie=UTF-8&oe=UTF-8&safe=off&q=www.geocities.com%2Fshervgis

http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&safe=off&q=+site:www.geocities.com+%22%2Bwww.geocities.%2Bcom/scienews%22

We understand that you are concerned that your site is not listed as a
result for the specific keyword 'shahverdiyev.' At Google we do not
manually assign keywords to your site, nor do we manipulate the ranking 
of
your site in our search results. This process is completely automated 
and
depends on a page's PageRank. For more information on how Google ranks
websites, please see www.google.com/technology/index.html . 

We hope the information we have provided above is helpful to you. Due 
to
the tremendous volume of information and help requests we receive, we 
are
not always able to provide personal attention to questions pertaining 
to
individual websites. If this response did not adequately resolve your
question, we hope that you will visit the webmaster section of our site 
at
 http://www.google.com/webmasters/ . In an effort to better address 
your
needs, we've dedicated this entire section of our website to answering
common webmaster questions, providing website design and content
guidelines, listing Google's quality requirements and recommendations, 
and
much more. 

Of course, we cannot anticipate and answer everyone's questions on our
website. Realizing this, we have also created a Google discussion group 
on
Google Groups where Google users and webmasters can connect to share 
their
vast knowledge and experience. You can access this group at
http://groups.google.com/groups?q=google.public.support.general. If you
have already checked the webmaster section of our website and haven't
found an answer, we encourage you to post your question to the Google
Support group. 

If the problem persists, you may want to consider purchasing
keyword-targeted advertising on our site. Our AdWords program offers a
fast and affordable way to promote your website to your target audience
using keywords you select. Your advertisement can appear on the
corresponding results pages within minutes. To learn more about the
AdWords program, please see
https://adwords.google.com/select/main?cmd=Login.

Regards,
The Google Team


Date: Wed, 24 Sep 2003 15:19:02 -0700 (PDT) 
From: "William Soles" [email protected]  
Subject: Re: [#3958743] no web site in google search 
To: [email protected] 
      
Then, how can you explain the disappearance of the  mentioned sites from
the search for the keyword. They disappeared a few days ago, so it looks 
like someone manually did that. It is interesting to know why someone from
your company does such a nasty things?



Date: Wed, 24 Sep 2003 15:26:52 -0700 
From: [email protected]  Add to Address Book 
To: "William Soles"  
Subject: Re: [#3958743] no web site in google search 
      
 
Thank you for your reply. As we previously stated, Google does not
manipulate the ranking of sites in our search results. This process is
completely automated. If your site is no longer appearing for 
particular
keywords, this is most likely due to normal fluctuation.

Results in our index change regularly based on ongoing, automated
processes aimed at improving the quality and content of our search
results. Changes you may observe include, but are not limited to, 
addition
of new sites, changes in the ranking of existing sites, sites falling 
out
of the index or getting dropped and site's content fluctuating between 
old
and new content.  

We realize these changes can be confusing. However, as stated above, 
these
processes are completely automated and not indicative of wrong-doing or
penalization of individual sites. Inclusion and ranking in Google is a
free service. We currently include over 3 billion pages in our index 
and
it is certainly our intent to represent the content of the Internet 
fairly
and accurately. The ongoing changes you have observed are part of this
effort.

While there are no guarantees that your page will consistently appear 
in
our index or appear with a particular rank, we do offer guidelines on 
our
website for building a "crawler-friendly" site. You can find these
guidelines at http://www.google.com/webmasters/guidelines.html . 
Following
these guidelines may increase the likelihood that your site will show 
up
consistently in Google search results.

We hope the information we have provided above is helpful to you. Due 
to
the tremendous volume of information and help requests we receive, we 
are
not always able to provide personal attention to questions pertaining 
to
individual websites. If this response did not adequately resolve your
question, we hope that you will visit the webmaster section of our site 
at
 http://www.google.com/webmasters/ . In an effort to better address 
your
needs, we've dedicated this entire section of our website to answering
common webmaster questions, listing Google's quality requirements and
recommendations, and much more. 

Of course, we cannot anticipate and answer everyone's questions on our
website. Realizing this, we have also created a Google discussion group 
on
Google Groups where Google users and webmasters can connect to share 
their
vast knowledge and experience. You can access this group at
http://groups.google.com/groups?q=google.public.support.general. If you
have already checked the webmaster section of our website and haven't
found an answer, we encourage you to post your question to the Google
Support group.

Regards,
The Google Team


Date: Sat, 15 Nov 2003 18:36:30 -0800 (PST) 
From: "William Soles" [email protected]
Subject: Re: [#3958743] no web site in google search 
To: [email protected] 
      
Hello, 
 
We have tried several different keywords. Nevertheless, these two websites
 www.geocities.com/shervgis and www.geocities.com/scienews  do not show up. 
These two web sites were appearing  before for a few keywords. If search process 
is completely automated then why your program does not pick up these web sites? 
Moreover, you said that those web sites are in your database. Could you please 
figure out what is going on.
 
Sincerely,
Moderators of scienews.
 
 
Date: Mon, 17 Nov 2003 13:37:29 -0800 
From: [email protected]  
To: "William Soles" [email protected] 
Subject: Re: [#3958743] no web site in google search 
      
 
Thank you for your note. As we previously indicated, your sites are
currently included in the Google index. For confirmation, please see 
the
following links:

http://www.google.com/search?num=100&hl=en&lr=&ie=UTF-8&oe=UTF-8&safe=off&q=www.geocities.com%2Fshervgis

http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&safe=off&q=+site:www.geocities.com+%22%2Bwww.geocities.%2Bcom/scienews%22

We understand that you are concerned that these sites are not listed as 
a
result for specific keywords. At Google we do not manually assign 
keywords
to your site, nor do we manipulate the ranking of your site in our 
search
results. This process is completely automated and depends on a page's
PageRank. For more information on how Google ranks websites, please see
www.google.com/technology/index.html . 

We are sorry that we cannot be of further assistance in this matter.
 
Regards,
The Google Team

 
Date: Wed, 19 Nov 2003 13:28:44 -0800 (PST) 
From: "William Soles" [email protected]
Subject: Re: [#3958743] no web site in google search 
To: [email protected] 
      

Dear GoogleTeam,
 
We understood that at Google you do not manually assign keywords
to any sites, nor do you manipulate the ranking of any site. And this 
process is completely automated and depends on a page's PageRank.

However, we have tried all possible keywords in google search. Non of these
two web sites appear for any of  keywords. Before October 2003, these websites
were appearing for any keywords from those sites but not after October 2003. We would
like to know why these two websites do not appear for any keywords after October 2003?
 
We hope that we correctly formulated our question.
 
Thank you in advance.
 
Sincerely yours,
Moderators of scienews.
 



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