�Contract� between the IS staff and the customer regarding deliverables and time estimates for a system development project .
- The Baseline Project Plan (BPP)
Contains estimates of scope, benefits, schedules, costs, risks, and resource requirements .
- Preliminary Budget
Cost-benefit analysis outlining planned expenses and revenues.
- Work Breakdown Structure (WBS)
Division of project into manageable and logically ordered tasks and subtasks .
- Scheduling Diagrams
Gantt chart: horizontal bars represent task durations .
Network diagram: boxes and links represent task dependencies.