2.
SERVICE SKILLS
The technical operation is supervised by the close corporation’s sole
member, Mr. D. Barecchia who, as a qualified Electrical Engineering (Light
Current) Technologist, has had vast experience in the field of automation and
control of machinery, both overseas and in S. Africa, having worked for ESKOM
for 15 years in designing and servicing power station electrical controls,
prior to acquiring Sandton Appliance Services cc. Presently, he is also the
sole member of another company, Doncat
Machine Controls cc, which deals exclusively with the design and repairs of
industrial machinery controls. Both companies complement each other whenever it
is necessary. His technical experience together with the ability of providing
prompt, above average hi-tech service with the help of his highly skilled and
motivated staff, has led to the gradual growth of Sandton Appliance Services
cc.
Regular
training, particularly through BSH Home Appliances (Pty) Ltd. (BOSCH), ensures
that the technicians are kept abreast of modern technology. Their task is enhanced considerably by the
availability of specific documentation
of almost all types of appliances pertaining to service manuals, wiring and
circuit diagrams, upgrades and modifications: all essential tools to prevent
undue delays. They are capable of operating sophisticated test equipment such
as digital analyzers, oscilloscopes and gas-leak detectors.
3. TYPE
OF REPAIRS
LARGE DOMESTIC APPLIANCES – Washing machines,
dishwashers, tumble driers, fridges, freezers, counter fridges, ice makers,
camping fridges (12 V), stoves, mini kitchens, eye level or under counter
ovens, hobs, extractor fans, microwave ovens, gas heaters, ironing boards, etc.
SMALL DOMESTIC APPLIANCES – Irons, kettles, vacuum cleaners, heaters,
hair driers, urns, toasters, etc.
COMMERCIAL APPLIANCES – Cool rooms, ice makers, counter
fridges/freezers, display fridges, air conditioners, fryers, ovens, cookers,
boilers, urns, etc.
4. SERVICE
PROCEDURES
Appliances can be serviced at the customer’s premises when the fault reported is small in
nature and possibly already diagnosed. Alternatively, the appliance may be
brought into the workshop or collected at no additional cost
by Sandton Appliance Services cc for evaluation and quoting. This
way, in the workshop, the appliance can receive the outmost attention from the
supervisor; the diagnostic process can be finalized quicker due to the
availability of spares and documentation, which is not always the case for
field repairs.
A large range of appliance spare parts is kept in the company’s stores to cater for
the needs of the workshop as well as for counter sales. Spares out-of-stock may
be acquired from various suppliers such as Tecsa,
Defy, AEG, BSH, Lategan and others, within 24 hours
or directly from overseas, if necessary.
5. MODIFICATIONS/UPGRADING
It is company policy not to scrap any appliance affected by
obsolescence unless all attempts made to carry out appropriate modifications or
upgrading, in a cost effective manner, have failed. The technicians are trained
to carry out repairs at printed circuit board level, even to the point of
designing new p.c. boards.
3
6. STAFF (Head Office)
DESIGNATION
|
QTY |
TECHNICAL SUPERVISOR/ENGINEER |
1 |
APPLIANCE
TECHNICIANS
|
7 |
|
DRIVERS |
2 |
|
ASSISTANTS |
2 |
|
MARKETING MANAGER |
1 |
|
SHOP MANAGER |
1 |
|
BOOKKEEPER |
1 |
|
SALES CLERK |
1 |
|
TOTAL |
16 |
7. OPERATING AREA
|
MIDRAND N é ROODEPOORT Wç è ê
S ALBERTON |
8. HOW TO CONTACT US
SANDTON APPLIANCE SERVICES cc
POSTAL
ADDRESS:
STREET ADDRESS: Shop G8,
WEBSITE: www.geocities.com/sandtonapp
E-MAIL: [email protected]
TEL: 011 706 7412/3 011 463 3161/2
FAX: 011 463 2399
BRANCH:
BEDFORDVIEW APPLIANCE SERVICES & REPAIRS
POSTAL ADDRESS:
STREET ADDRESS: Orion Shopping Centre,
TEL. : 011 454 1178/7
FAX : 011 454 1174
* * *
DIRECTOR: Don Barecchia – cell. 082 5570551
MARKETING MANAGER: Cathy Barecchia – cell. 082
5570516
BEDFORDVIEW MANAGER: Pino Barecchia – cell. 082 719 7737