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Our clients are always satisfied with us.
E Data has been a great asset to us for the Future as we transition our organization. They have provided expert advice on appointment booking, and have provided real insight on how to proceed as an organization. They are a pleasure to work with and are always accommodating.
E Data has been a great asset to us for the Future as we transition our organization. They have provided expert advice on appointment booking, and have provided real insight on how to proceed as an organization. They are a pleasure to work with and are always accommodating.
We're an outsourced IT provider and our service includes after-hours support. E Data does an excellent job of managing our after-calls. The team ensures all information is logged directly into our system and the on-call engineer is contacted. They proactively manage calls ensuring escalations are actioned when needed and our client is kept informed. I'm completely satisfied with the service and wouldn't hesitate to recommend The Call Centre's services.
E Data has been our preferred provider of telephone interview services for several years. Our research division specialises in social and market research for government and private sector clients. Such research often requires a quantitative component. This usually comprises a random sample of sometimes up to a 1000 New Zealanders. The Call Centre has all the skills we require for sampling, interviewing and data processing. It also has the overall management ability to make sure a job is completed on time and to budget. We unequivocally recommend them to others in the research industry.