JOHN
RUSSELL RHOADES
SENIOR
INFORMATION TECHNOLOGY MANAGEMENT
International
Arena
Innovative
professional with proven track record designing, developing and delivering
successful cost-effective, high-performance technology and information systems
solutions.
Results-driven, analytical problem-solver adept at increasing operational
efficiencies, improving customer service levels, and implementing and
maintaining IT initiatives to support successful business processes and meet
multinational business demands. Fluent in Turkish. Industry experience in
Education, Energy (Fortune 100), Healthcare, Defense, and Government. Familiar with World Bank procedures. MBA Degree. IT Project Management Certified.
Core competencies include:
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Project Management
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Systems Administration
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Leadership & Staff Development
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Customer Service
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Consulting
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Intranet / Internet / Website
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Change Management
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Presentations
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Accounting, Budgeting & Reporting
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Vendor Relationships
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PC Systems Engineering
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Troubleshooting & Support
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PROFESSIONAL
EXPERIENCE
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TREASURY,
REPUBLIC
OF TURKEY,
Ankara,
Turkey
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2000 - 2004
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System
Engineer
Hired
for the Agricultural Reform Implementation Project to change the method of
agricultural subsidies and improve the livelihood of Turkish farmers. Serve as
technical advisor for procuring goods and services for the project. Also, act as
System Administrator for systems (Acct/Fin DB, E-mail, Internet, Network, Security) housed in the project office space.
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Key member of $20 million project, working with 12 others, to
establish IT infrastructure requirements to meet the joint needs of the
Ministry of Agriculture and Rural Affairs and the stipulations of a loan
from the World Bank.
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Worked with seven vendors to install an IT infrastructure (LAN /
Telephone / UPS cabling, Internet connection, network equipment,
servers, PCs, laptops, printers, copiers and faxes) at a new office site
with a cost of $199,000. Also, served as technical advisor on 16
additional procurements of equipment / software / services with a total
of $220,000.
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Reduced cost of normal Internet connection 50% by using a
wireless connection, and reduced contract payments 16% by using yearly
contracts versus monthly payments.
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AYDIN SOFTWARE & ELECTRONIC INDUSTRIES, INC.,
Ankara,
Turkey
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1998 - 2000
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Subsidiary of an international $2 billion
defense contractor producing military mobile radar systems and other defense
systems.
MIS
Manager
Recruited
to plan, procure, install and maintain all aspects of information systems for
headquarters and factory facilities, for a total of 160 users. Systems included:
MRP, accounting, e-mail, web, file/print services; networks, PCs, printers,
telephones, and faxes. Reported to the CFO, had four direct reports, and a
$275,000 budget.
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Designed and implemented IT infrastructure for new factory and
upgraded headquarters, coming in under budget, reducing estimated costs
by 37%.
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Enhanced legacy system operations, reducing a 6-7 week lag in
manpower reporting and decreasing accounts receivable cycle.
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Increased accuracy of reports by reducing errors due to
unintentional charging to the wrong project.
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Directed investigation, remediation and documentation for Y2K
compliance of all company internal systems and products.
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Created a process (MIS Request Form) that assisted with
solutions, documented time/cost, identified abusive users and defined
potential areas of improvement.
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SEVGI INVESTMENT HOLDING, INC.,
Ankara,
Turkey
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1996 - 1998
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Controlling
organization for several health services companies in
Ankara & Istanbul; founder of the first private hospital in
Ankara.
MIS
Manager
Hired
to establish the MIS department, including policies, procedures, information
systems, and hardware/software configurations for 50 users at company
headquarters. Reported to VP, had 3 direct reports and an annual budget of
$75,000.
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Educated top management on the importance and significance of a
strong technology infrastructure through providing presentations and
reports.
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Established information systems policies and procedures, and
contributed to the creation of the internal Web site.
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Developed corporate-wide financial consolidation and discrepancy
reports.
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Created automated, on-screen survey form for customer
satisfaction telephone survey team.
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Implemented e-mail system company wide
and prepared training materials for end users.
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Assisted in defining scope requirements and implementation plans
for Marketing, Strategic Management, and HR projects.
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Standardized financial reporting from all holdings to
headquarters on a monthly basis via integrated Excel spreadsheet. System
provided an accurate presentation of financial issues in a reduced
timeframe, allowing top management to be better informed when making
decisions.
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EXXON
COMPANY USA,
Houston,
TX
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1994 - 1996
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Systems
Analyst
Recruited
as Systems Analyst for Payroll and Benefit Accounting Systems, responsible for
providing support services to include enhancements, consulting and on-call
(24/7) assistance for production runs.
Also, handled problem analysis and correction, programming,
software installation and LAN connections.
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Reduced potential problems and payroll reruns by providing
internal error checking and automatic notification to analysts.
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Provided encrypted upload and download of employee information
between CORS and accounting group, enabling a secure method for
transferring confidential earnings and payroll information between
headquarters and service stations.
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Enhanced timekeeping peripheral systems increasing effectiveness
of interfaces and reports. Project increased efficiency in data input
process for time sheets and accuracy of related reports.
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TEXAS
TECH
UNIVERSITY
(COBA), Lubbock,
TX
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1992 - 1994
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COBA is the Rawls
College of Business Administration at TTU, having the 10th largest
undergraduate program among US business schools.
Assistant
Director, BACS
Hired
to provide systems-level support to the department staff for PCs, networks,
printers, file/print services, and VAX mainframe. Involved in
the bidding and integration of computer equipment and peripherals.
Interviewed and recommended job candidates to the Director. Assisted end-users with the support of the PC-VAX network, and PC
hardware and software. Supervised up to 10 part-time employees and
reported to the Director, BACS.
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Directed the daily activities of staff (using prior 2 years of
experience) to ensure effective dealing with PC / MAC, network, and
printing for 200+ faculty / staff and COBA computer laboratories, which
provided services for hundreds of students.
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Managed the Data Center that included VAX mainframes, Alpha
servers, and backup units to maintain the level of research, programming,
file and print services provided.
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EDUCATION
MBA,
Management Information Systems,
Texas
Tech
University,
Lubbock,
TX
BBA,
Management Information Systems,
Texas
Tech
University,
Lubbock,
TX
**
Additional workshops in MS Office, PC, NT/2000 Servers, LANs, Firewalls, IBM
& DEC mainframes, COBOL & Telon
CERTIFICATIONS
IT Project+ (2003 Objectives), CompTIA
TECHNICAL
SKILLS
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Operating Systems:
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Windows 2000 / NT Server (AD, DHCP, DNS, IIS, PDC); XP Pro; 2000 Pro; NT, 98 & 95; Novell;
OS/2 Warp, VAX / VMS
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Language/Scripting:
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Access, HTML; Kixtart; Oracle PL/SQL (8i); BASIC; COBOL; V. BASIC (dos); DB2; VAX Datatrieve
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Software:
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Microsoft - Backup; Exchange 2000 / 5.5; Office XP / 97 - Access, Excel, PowerPoint, Word; Project; Symantec / Norton Anti-Virus; GFI MailEssentials (Anti-Spam)
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Legacy Systems:
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IBM JCL; IBM TSO / ISPF; IBM DB2; IBM IMS / DLI
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Hardware:
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PCs; Servers; LAN - Cable, Modem, Switch (TCP/IP); Cisco PIX 501; Checkpoint FW-1 / VPN-1 / FG
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