21. The Structure of a Trade Union
22. A Shop Steward
The shop steward is the link between the management and workers, and between the union and workers

Shop Steward Job Description

1. Attend union meetings
2. Give members information
3. Display Posters
4. Collect Fees
5. If a colleague has a grievance e.g. a change in working conditions, bullying or pay related issues or faces disciplinary action e.g. absenteeism, abuse of flexi, latecoming, abusing telephone/internet or being stupid you will attend the meeting
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