The World Financial Center lies right next to the Ground Zero... and it is the World Trade Center site that I have to cross everyday as I get to the office... a site that stood testimony to one of the worst ever tragedies of the 21st century. The debris is still being collected out of the complex, and from the top, one can see a huge hole, as the foundations of the WTC are still intact..... Beside the complex a huge banner running the full height of a 50-floor building proclaims.....'The human spirit is not measured by the size of the act, but by the size of the heart'. NYC was a city that was reduced to abject tragedy a year and a half back..... and the denizens of this city are yet to recover from that shock.... The towers were so much a part of New Yorkers' lives, that when they came down, they not only changed the skyline of NY, but also the lifestyle.... today, NY is a city living more in chains than in the freedom that Lady Liberty proclaims.....
People whom I meet here tell me of how NYC was pre-9/11. There were absolutely no security checks where the security came face to face with people.... there were no '2-hours-prior-to-flight' reporing times.... there were no barriers at the various office buildings. Today, the memories of Sep 11 have changed the face of NY to leave permanent scars..... Offices have elaborate security
arrangements.... Each employee at the WFC offices needs to go through a bank of barriers where his/her fingerprints AND ID BOTH have to be matching database records..... and then, further, he/she needs to swipe to gain permission at every level of entrance, and surprisingly, EXIT too!!!
At the time of Sep 11, Amex Technologies was operating from neighbouring New Jersey state, while the traders were at WFC....
The most difficult thing about being at the office here is, each
time I look down my window.... I stare into the depths of the
World Trade Center towers..... One of humanity's worst attacks,
the WTC site quietly stands bearing on its back a horrible past. A
flight of stairs leads nowhere in a corner of the campus, and a
score of trucks keep lumbering in and out carrying debris from WTC
7. Hectic work is going on at the Twin Towers site where the train
station underground is being restored. The place wears a look of a
graveyard. And that was what it was! I had a chance to talk about
that day to some of the employees here, who were, on that day in
this very same building when the planes banged... And, one lady
was in WTC when it happened!
The Towers so dominated the city, that from neighbouring Jersey
City, you could see them reaching beyond the skies..... And, when
the aircraft rammed in, a street that was at least 50 streets
away, the 42nd Street, was filled with dust! Thinking about it in
terms of Madras(Trichy/Bangalore), it would translate like, if the
towers were to be in Adyar(BHEL in Trichy/Raheja Towers, MG Road
in Bangalore), imagine all of T-Nagar (Palpannai in Trichy/ Indira
Nagar in Bangalore) being covered by dust! That, they said, was
how it was..... And the one memory that would never ever leave
their minds... a picture that would ever remain forged in their
spaces, despite desperately wishing it to go.. would be the sight
of seeing hundreds of people jump to their deaths from the
towers.... "We initially thought it was furniture falling", said
Arlene Laungayan, a Manager with the Dealing Room. "It was only
when they were closer that we realized that it was people. That
was something that I would never even want to talk about". I
excused myself with a lot of apologies, and went on to talk about
what happened at this building (WFC) that day.....
There was a shudder, and a huge explosion..... and the alarm went
on... and the security came over the Public Address System to
inform that nothing was to be immediately reported, and that the
building was not in danger.... and that people could get back to
work, and that an enquiry was being conducted..... The reason????
The WTC was so tall (It was exactly twice the height of our
building, we have 52 floors here), that people could not, from
here, see the first plane having crashed into the tower. It was
only a few minutes later when the security realized what had
happened... and ordered an immediate evacuation. The first bunch
was hardly out when the second plane crashed.
Rick Perez (one of my managers here) was driving to the office
when he saw smoke bellowing from the top of the towers. Not
knowing what it was, he drove straight to the Amex Technologies
office in New Jersey, and that was when he heard what
happened..... Rick had some personal friends in the WTC..... I
have not asked him about what happened to them. Had they been
okay, he would have told me....
Joe Fernandez and some others (some members of the GMS Team (God
knows what this team does, anyway!)) were in a meeting at the New
Jersey office when out of the window, he saw a plane fly straight
into the towers.... and before sense returned, another
followed..... He was quoted as saying that that was a scene which
had no parallel in life.
Catalina Borrero, a dealer in Amex now, was working with someone
else at that time, and that office was at WTC 7..... She was in
the 11th floor, and had gone into the office at about 8:00 in the
morning... within the hour, there was chaos..... and she rushed
out, leaving her everything...... The next morning, the building
was no longer standing... the remains of the Twin Towers had
fallen on this puny giant.
Mike Daly, a trader who had begun as a runner boy (I have read
that story somewhere!) was also in WFC... making "good money" when
came the siren for evacuation... and he rushed out..... And he had
just got into the ferry station when the second bang of the second
plane was heard. From his boat, he could see the bodies fall on
their way to certain death.
These are blood-curling... and I could not help wonder how the
city managed to cope with such a dastardly act...... and each time
I cross the site, my heart offers a silent prayer to the victims
of one of the worst terror attacks.... It is a sombre sight, and
there are no crowds of visitors anymore..... They are all gone,
and the WTC site is now a place of pilgrimage. A new model has
been selected to replace the towers, and, of course, life has to
go on....
However, even if there comes a new building, it would only be a
thin cousin of the famous WTC..... and would, however vibrant its
design, be only a pale lower rung when people look up at the sky
and find a monument gone, and in its place a modern mockery of a
memorial..... I have been here only for 2 months, and still find
the loss..... and my heart goes out to those millions of New
Yorkers who grew with it, wishing Goodmorning everyday for over 25
years...... While the machines turn, and chimneys smoke.... a
silent tear drop escapes me, as I read the banner reinforcing the
American resolve to grow from the bottom.... and not for the first
time, I salute the Americans for this.... because, by boldly going
ahead and picking up the shreds, and by rebuilding the towers,
they win the war more convincingly than a few hundred daisy
cutters over a helpless oil rich sovereign power..... And, in one
tiny corner, almost hidden by all the scaffolding, someone had
scribbled.... 'It cannot get worse. But, is that all?'. That, my
friends, is the American spirit!
Vijay Kumar
(Vijay Premkumar works with Infosys Technologies, Chennai, and is currently (2003) at New York working from the World Financial Center, right next to the World Trade Center site.... and has an everyday knowledge of what happens in Ground Zero.)