
Industry Focus - Admin & Human Resources
Making Jobs Relevant
| Job
Re-creators don’t just re-brand and re-image job positions,
they also increase productivity and efficiency by professionalising
existing standards, explains Ms Lee Eer Ling of NTUC.
FIVE years ago, security guards did
not have proper uniforms and drew an average monthly salary of
$800. Today, after an image revamp and professional training,
they are known as “security officers” and get paid
competitive rates. They are also equipped with information on
how they can advance their careers. |
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Another job that has been re-created
by NTUC is that of gardener. After training in areas such as landscaping,
horticulture, and weeding, they are now called “landscape technicians”.
As such, they get the chance to utilize the latest machines and equipment
available in the industry.
The likes of Ms Lee Eer Ling can take credit for such
progressive developments.
As a Job Re-creator with the National Trades Union Congress (NTUC) —
a federation of 63 trade unions in the industrial, service and public
sectors in Singapore — Ms Lee is someone who “champions
re-creation in the various industries or sectors. We work closely with
our industry partners and stakeholders to identify areas and develop
strategies to enhance the job worth and pay potential of workers,”
she says.
These strategies go beyond re-branding and re-imaging.
A Job Re-creator develops training courses meant to
improve skills and increase productivity in the workplace. The main
objectives are to help workers enhance their employability and show
them how they can secure better jobs and pay.
He or she also helps not just those who already have
jobs. Even the unemployed sector
— housewives and retirees — can benefit. “If they
don’t fit in well with a particular job, we’ll add value
by giving them training. For this reason, it’s important for us
to be aware of their skills and training development needs,” says
Ms Lee.
The job includes meeting both jobseekers as well as
industry partners.
“We meet with all levels of people from both
the public and private sectors. We work with them to redesign their
unattractive, low-paying jobs into attractive ones that Singaporeans
are willing to take up,” she explains.
“And here’s where our sense of business
development comes to play. As a Job Re-creator, we’ll be recommending
certain projects which have never been done before, hence we’ll
need to have the determination to keep on pushing through.”
Besides developing strong relations with industry partners
and stakeholders, a Job Re-creator also develops and monitors quality
and comprehensive assistance programs. He or she would also need to
have a good ground sense of the economy and labour issues as any changes
may directly or indirectly impact the workforce.
“To me, working as a Job Re-creator in NTUC is
not about being driven by profits or the bottom line. We are marrying
a business entity with a social mission. That’s what I like about
this job and this is where we derive our passion for our work,”
says Ms Lee.
What it takes to be...
a Job Re-creator
“First and foremost, you’ll need
to have a big heart to help people,” says Ms Lee. “Your
passion lies in helping workers secure better jobs and upgrade
to enhance their employability.” Other must-haves for the
role:
Familiarity with industry standards and practices.
Since your job would be to engage stakeholders, familiarity or
knowledge about the industry or sector (for example, manufacturing
or hospitality) you may be assigned to is an advantage.
• Grasp of economic and labour issues.
Since your job would be to engage stakeholders, familiarity or
knowledge about the industry or sector (for example, manufacturing
or hospitality) you may be assigned to is an advantage.
• Grasp of economic and labour issues.
You need to know the latest developments in the economy, as well
as labour issues. Any changes in these two factors could directly
or indirectly impact the workforce.
• Ability to strategise.
Strategic planning is important, Ms Lee emphasises. “We
would have to strategise and manage our work through meeting up
with industry partners, governmental and corporate representatives,
and even managing feedback from jobseekers whom we have placed
in their jobs.”
• Excellent communication skills.
Your meetings with different sectors of society can range from
feedback sessions to work-plan briefings. It is imperative for
a Job Re-creator to possess good communication and presentation
skills. |
| About NATIONAL
TRADES UNION CONGRESS
The NTUC is a national federation of trade unions of
workers in the industrial, service and public sectors. As of October,
2006, it has 63 trade unions and six associations affiliated to
it. The NTUC family includes nine co-operatives and six affiliated
organisations — the Singapore Labour Foundation, NTUC Club,
NTUC Link, the Ong Teong Cheng Institute of Labour Studies, NTUC
LearningHub, and the Consumers’ Association of Singapore.
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(This article was first published in
JobsDB.com - link)