e-tourim : Tourism and e-commerce in India

e-Tourism

Welcome to the era of...

Five years from now all companies would be Internet companies or they won't be companies at all
- Andy Groove
Chairman, Intel Inc.

Tourism and e-commerce in India

Academic Research Project work carried out on e-tourim : Tourism and e-commerce in India during the Final year of Diploma in Hotel Mangement at IHMCTAN, Patna (Under National Council for Hotel Mangement, Pusa, New Delhi - Ministry of Tourism, Govt. of India) in the year 2001

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Dedication
This Reaserch Project is dedicated to
My Parents
who have been the central inspiration and source of my creativity.
My greatest regards to them, and I'll be obliged to them throughout my life for the care and pains they have taken to see me, where I am now !

Concise Dissemination

It is a known fact that, our country i.e. India, which promises to be a great touristic destination with its rich culture, heritage, scenic beauty, breathtaking sea beaches, wonderful hill-stations, and monuments, with all its diversity, is unable to generate the traffic flow of tourists, both foreign and domestic. India gest only 0.67 % of global tourst market. Inspite of tourism given the industry status and all measures taken to promote tourism, it still leaves a lot to be desired.

At present we need to revolutionise the whole Toursim and Hospitality industry, and what better tool than Internet to do it; by adopting the concept of e-tourism. Online tourism in India would be a platform that enables direct booking, easy payment for end-user, and business-to-business trading for product providers, travel agents and resellers. All those websites and portals launched by government as well as private organisations would offer a wide range of tourism products and services like airlines, hotels, restaurants, camp-sites, tours, activity centers, concerts, festivities, shopping and many more with choisest of assortments of services. The travellers would be able to make online reservation, bookings and receive immediate cofirmation, this would remove a lot of obstacles which are faced by a tourist in India generally, and would give a great boost to tourist arrival in India.

Specially, hotels and travel agencies have already adapted to the Internet may be using it for doing far more better business. From buying of raw meterial to auctioning off surplus rooms in a property, the World Wide Web has prsented to the industy a tramendous and easy way fo bundling up more profits. But all said, the very vastness of the World Wide Web has made it improbable for the business to tap to the fullest.

Finally, e-tourism is a great leveller, and very democratic, it promotes both brands and niche providers equally well. For those looking for a mainstream purchase , whether of room-nights or F & B supplies, the explosion of chioces means that users increasingly find reassurance in dealing with a good and known brand names with good range of product and proven reliability , credibility and service. On the other hand, if one is looking for something out of the ordinary, niche privders can be found just as quickly and easily; and ordering it and paying for it are equally simple for everyone.

No matter waht is the size or type of none's propery of business, one way of another the Internet of rather e-tourism impacts the way a hotel/agency works. By staying informed about is as it grws and develops, and by learning to handle it appropriately and cofidently, a hotelier or a tourism professional like all of us can use this powerful tool to transform our nation into the greatest travel and hospitality destinatin of the world. Because we believe in;

" A t i t h i D e v o B h a v a "

Various Tourism & Hospitality Websites of India; A Review

For the last two years the Indian e-tourism market has seen so many upcoming ventures, few of them have clicked because they had something innovative, backed by established infrastructure and venture capital, others are still struggling to get a bite of the market-share.