Rosi Zacarias-Sanchez

About Me

Hello, I am a first generation college student at Northeastern Illinois University pursuing a Bachelor's Degree in General Business Administration. I enjoy working alongside other people and learning new skills. I am seeking an entry-level position to initiate my career in a professional environment. My goal is to utilize my skills and business studies background to its full potential and possibly start my own business in the future.

Education

Northeastern Illinois University, 5500 N St. Louis Ave

Candidate for Bachelor of General Business Administration Degree

Major: General Business Administration

Overall GPA: 3.2/4.0

Experience

Giordano’s, 1040 W Belmont — Phone Clerk/Hostess

January 2016- PRESENT

• Monitored training of new employees and oversaw their progress
• Mitigated customer concerns over the phone and in person
• Handled 40+ calls on a daily basis while assisting customers in placing, locating, and cancelling their orders

Giordano’s, 1040 W Belmont— Server

May 2018 - PRESENT

• Accommodated and managed large parties while servicing 20+ customers
• Informed customers of new menu and drink items and provided meal recommendations
• Provided friendly and efficient customer service while maintaining an immaculate dining area
• Communicated customer orders to cooks to ensure kitchen efficiency

Languages

Personal Activities

• Soccer
• Wheel-throwing
• Sketching
• Trivia Games
• Baking