Rashed Mahmood Welcome to my Curriculam Vitae. Email me at [email protected]
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Enthusiastic, people-oriented IT professional, able to work independently or with a team. Applies technical knowledge and creativity to successfully solve problems and maintain peak efficiency. Specializing in Windows NT networking and management of large ISP. Continually expanding skills, exploring new programs and technology, and seeking new challenges, including Wireless Communication project management.

*       Over 11 years of experience in information technology, including hardware, software and operating systems.

*       Extensive management responsibility, including responsibility for plant IT department and support staff.

*       Experienced in analysis of network, hardware and software, making recommendation to enhance system performance.

*       Proven ability to determine priorities, schedule work and meet critical deadlines within budgetary guidelines.

*       Computer-related career choice is personally fulfilling and provides for enthusiasm and intuitive problem solving.

*       Experienced in Assemble, Maintenance, Upgrade & provide troubleshooting any kind of PCs.

*       Successfully managed internet access, maintenance and Internet customer support.

*       Fully able to develop database related software in MS Access.

*       Experienced in maintain All kind of ISP related Hardware (Cisco Router, Lucent Portmaster, US Robotics Modem, Satellite Modem, V-sat Power Supply & Outdoor Unit, 3Com Hub, APC UPS, Automatic Generator 80 kV).

*       Fully able to learn new programs and technologies independently.

Software/Programming Languages
Adobe Acrobat, Adobe Photoshop, Microsoft Office, Visual Basic & MS Access programming language, Outlook Express, Netscape Navigator, Eudora, FTP Manager, Cool FTP, TCP/IP Manager, FTP Client, WINPROXY, All Fax Software�s, TCP/IP, IIS 4.O, Proxy Server. Web design, Web Page Hosting, Internet User Configuration.

Hardware
All Intel Motherboards and Processors, Advanced 3D Video Card Configurations, CD-RW, Digital Cameras, Flatbed Scanners, High Speed Modems, Cable Modem, Radio Modem, Laser Printers, MIDI Configurations, Network Interface Cards, RAM Upgrades, SCSI Configurations, Video Capture Cards, V-sat Maintenance.

Operating Syste
Windows NT 4.0, Windows98, Windows95, Windows 3.1, MAC OS, Linux (Red Hat 6.20).

Responsible for all aspect of Networking, Computers and Communication Function within the Raspit. Primary focus is the maintenance and provide troubleshoot all kind of IT related Hardwires, Software and Applications in both the Raspit Group and their customers.

*       Maintained high level of communication among marketing and IT development team regarding Internet abilities and capabilities.

*       Provided end-user support on all company PC applications.

*       Provided Network Supervision for users on a Windows NT 4 � TCP/IP Local Area Network.

*       Provided instructional lectures and one-on-one tutoring to Company employee learning intermediate level word processing, spreadsheets, Internet and Windows NT Networking.

*       Manage design and set-up of Cyber Cafe. After set-up the Cyber Cafe operating, maintaining and managing it on a day-to-day basis for two months, trained an in-house content Cafe Manager and turned over responsibility. Cafe has operated smoothly for four months.

*       Priced, ordered, assembled, upgraded, installed, and provided troubleshooting for personal computers.

*       Established company standards for high-speed modems, Windows installations, and software configurations.

*       Provided specialized support and training for telecommuting executive staff.

*       Managed incoming website emails by answering and/or redirecting queries. Provided email technical support and troubleshooting of browser compatibility issues.

*       Maintained all aspects of business operations, including sales, recruitment, outside services management, accounting, and personnel management.

*       Priced, ordered, assembled, upgraded, installed, and provided troubleshooting for personal computers.

*       Provided end-user support on all company and Customer�s PC applications.

*       Established company standards for high-speed modems, Windows installations, and software configurations.

*       Provided specialized support and training for telecommuting executive staff.

*       Managed conversion of Word Processing Department from Wang to WordPerfect, including evaluation of conversion software, creating conversion database, and contracted user training in new/updated software.

*       Provided Network Supervision for users on a Windows NT 4 � TCP/IP Local Area Network.

*       Provide direction to assistant, including daily assignments, departmental strategy, training curriculum and support schedule.

*       Attend weekly senior management staff meetings, to determine Hardware department priorities.

*       Generate report using Microsoft Access, providing sales and cost analysis.

*       Took over existing lesson plan and maintained classroom continuity. Trained students in PC assembling, upgrading, software installation, and provide troubleshooting.

*       Provided instructional lectures and one-on-one tutoring to students learning intermediate level word processing, spreadsheets, Database and Internet.

*       Design and developed Portfolio Management System (PMS) package for Merchant Bank using MS Access.

*       Operating and maintaining Share Management System (SMS) package for Public Limited company

*       Designed and implemented daily backup and disaster recovery plan.

*       Provide direction to Data Entry Operator regarding software package.

*       Provided instructional lectures and one-on-one tutoring to Staff learning.

*       Design and developed ONIRBAN Bangla Font using Macromedia Fontographer

*       Design, developed and maintained Windows NT Network.

*       Responsible for all tasks regarding landless villager�s group formation, loan, Non-formal education, etc.

*       Generate report using Microsoft Access & Excel.

*       Provided specialized support and training for field staff.

*       Assembled, upgraded, installed, and provided troubleshooting for company PC.

*       Design, developed and maintained Windows NT Network

*       Responsible for survey flood effected villagers of Kazipur Thana at Sirajgong district

*       Select most effected villagers for distribution of house.

*       Supervise making house for the villager.

*       Maintaining accounts.

*       Generating report.

*       Attend monthly senior management staff meetings.

(B.Com)
Bachelor of Commerce from Dhaka City Collage under Dhaka University Year of 1987 in Third Class.

(H.S.C.)
Higher School Certificate (Arts) from Residential Model School & Collage under Dhaka Board Year of 1985 in First Division.

(S.S.C.)
Secondary School Certificate (Arts) from Riffles Public School under Dhaka Board Year of 1983 in First Division (stood 17^th).

Bangla
Speaking and Writing is well.

English
Speaking medium and Writing is well.

I like traveling and fishing. I enjoy all sorts of English movie.

*       Member, Bangladesh Red Crescent Society

*       Treasurer, Asian Friendship Society.

*       �Blood Donation (over 15 times) Award, 1991.

*       Blood Donation (over 30 times) Award, 1996.

*       Father�s Name���� :���������� Late A. M. Mahmudul Hassan

*       Date of Birth������� :���������� December 1st, 1968

*       Nationality���������� :���������� Bangladeshi by birth

*       Religion�������������� :���������� Islam

*       Marital Status����� :���������� Married

*       Home District���� :���������� Bogra

*       Communication way:����� Tel. # 328004 (Res.)

����������������������������������������������� Mobile # 017261236

����������������������������������������������� E-mail # [email protected]

References are available on request

1^st April 2002.

Dated: Dhaka,