It has been years since I attempted creating anything like this on the Web.
With what seems like difficulty in getting around to everyone on some sort of a normal schedule, which is what I thought would have happened in this position, I'd like to know how you feel about what interaction I do provide.
If you fill out the form below and click on submit at the bottom of the page your answers are sent to me. If you leave the name and email box blank your answers will be sent anonymously in the comments section. You can also send me a personal note in this comments section if you wish.
Thanks, Rick
Demonstrates through actions, attitude, and speech the department's values of service by exceeding expectations; integrity by upholding the highest ethical standards; courtesy by treating everyone with dignity and respect; professionalism by inspiriong confidence and trust; innovation by fostering creativity; and excellence in all that is done.
EXPECTATION I
Displays respect, courtesy and sensitivity with citizens, co-workers, supervisors, members, and other agencies through sound verbal communication and effective listening. member displays no bias or prejudice, answers questions when needed, and remains courteous and professional.
EXPECTATION II
Provides computer systems support for Field Operation and licensed agents (Tax Collectors) of the Department. Conducts on-going maintenance for FDLIS applications and the Divisions automated testing system.
EXPECTATION III
Prepares and installs new hardware and software in a timely matter. including all technical aspects of moving servers, installing switches, setting up workstations and peripherals, etc.
EXPECTATION IV
Conducts site surveys and reviews plans for office relocations or remodels. recommends alternatives related to computer system, work flow and customer flow within the office.
EXPECTATION V
Analyzes and resolve hardware, software and communication problems, using diagnostic software and technical troubleshooting processes. many times the Member is required to quickly make decisions to resolve these technical issues.
EXPECTATION VI
Serves as the driver license team leader for office computer relocations, which include coordinating with the vendor, ISA, and office staff. Regularly keeping supervisor informed of progress, current issues, and potential problems.
EXPECTATION VII
EXPECTATION VIII
Prepare and maintain designated reports and records according to the Division requirements.
EXPECTATION IX
Solves problems by following the established guidelines or by researching past solutions, or developing new solutions.
EXPECTATION X
Member continually strives to broaden educational base by seeking knowledge for personal and professional growth from internal and external resources.
On behalf of the department the member displays courteous and business like demeanor and appearance in their interaction with all fellow members, supervisors, agency staff and vendor representatives.
