| Richard A. Hartman | |||||||||||||||||||||||||||||||
| EXPERIENCE: WellsFargo Bank (2006 - Present) IBSS Wholesale - System Administrator / Web Engineer System Administrator / Web Engineer responsible for support of Line of Business Applications.; including Cognos 7 and 8, Siteminder, Sterling Commerce / NDM, VMWare, Windows Server 2003, Clustered Systems. Active Directory, Group Policy, HP Ilo, RSA Remote Access, ASP.net 1.1-3.0, RAdmion, Change Requests, LDAP, Terminal Services, Certificate Services, SSL, Web integration, Oracle 10i, Sql Report Services. Contingency Failover Planning, Technical Documentation, Sharepoint Server and Portal Services, Microsoft Project Server. Virtual PC and Virtualization. SEAPORT CONFERENCE CENTER (2002 -Present) Director of Technical Services and Site Administration Actively manage 100+ workstation Windows 2003/XP desktop/Server environment for classroom training. Vue/Pearson Test Administrator for Microsoft MCSE, MCSA, Cisco CCNA, CISSP and CEH exams. Plan technical training, troubleshoot and provide technical assistance to client companies. Hardware, Software, Storage and Disaster Recovery Services. Website design, support and site operations. Migrated systems to Windows 2000 Client/Server environment. Negotiated contractual agreements with vendors and was responsible for equipment purchasing and data/telephony project. Instituted site security, T1 access and data infrastrucure; Telecom / Server / Desktop Support. SKIRE INC./Quasar Engineering (2000 - 2002) Director of IS and Site Administration Responsible for development of project management ASP for Bio-Pharmaceutical and Semiconductor Manufacturing companies. Planned and migrated website to Managed Hosting Center. Led project team to convert company to standardized NT Network / Oracle 8i. Migrated users to AutoCad 2002 and managed software rollout process for in-house developed software products. Developed IPSEC/VLAN security systems for corporate clients to safely utilize our Java based application. Coordinated and led major project for Software QA/QC, development and implementation Produced budget projections, cost/benefit proposals, staffing and milestones for medium and large-scale projects. Reporting to Co-Founder and SVP of Engineering. ASK JEEVES INC. (1998 - 2000) Director of IS and Site Administration Managed the transition from a startup company of 18 employees to 760+ local and remote users. Planned, developed and rolled out multiple hosting sites with current traffic of over 19.4M pageviews/day and over 140 servers. Project management of interdepartmental resources for in-house software development, web development, and Jeeves Solution Product for clients Negotiated contractual agreements with vendors and was responsible for equipment purchasing and leasing agreements. Personally recruited and structured an IT organization of 45 employees with the Mgr.of Site Administration, Telecom Manager and Mgr. of MIS as direct reports. Installed and implemented eCRM software for testing and evaluation. Involved in the strategic planning of all technology projects and relationships within the company including Siebel, Oracle 8, Jeeves Solution and Saleslogix. Produced budget projections and cost/benefit proposals for medium and large-scale projects. Full Life-Cycle product management of large scale enterprise-wide initiatives.. BANK OF AMERICA (1996 - 1998) Advisory System Engineer, Senior System Administrator OS/2 Warp Server System Administrator for 100+ user LAN. Supervised and performed upgrade from Lanserver 2.1 to Warpserver/Warp 4.0. Migration from Windows 3.1 to Microsoft NT Workstation 4.0. Managed Server re-tooling from Compaq 486 systems to Pentium -Pro based Domain Systems. TCP/IP implementation from Netbeui based protocol. Internet and Intranet access for endusers. Project planning and implementation for system and legacy application migration. Documentation and editing of migration, installation and fallback procedures. Direct interface between Systems support and Business Partners. Trained support and operator personnel to provide 7 by 24 support services. Prepared cost projections and budget analysis for maximum cost effectiveness. Second level Lotus Notes Support for LAN and remote users. ENTEX SERVICES (1995 - 1996) Senior System Consultant, Multi Project Manager Managing system installation and migration services, specializing in DEC, Novell and Microsoft Windows NT OS. WAN system design and implementation for medium to large corporations of 1000+ users Desktop migration to Microsoft NT, Windows 95 operating platforms. Documentation and scripting of installation procedures. Developed scopes of work and provided manpower resource and hardware configuration estimates and recommendations. Direct interaction between corporate Client MIS Management, Entex Account Managers and Client Support Resources. Network design and implementation for corporate RFPs. Multi-project management with emphasis on resource allocation and fiscal restraints. Direct management of up to 40 onsite MIS resource provided on a contract basis by ENTEX. Enterprise network and WAN access migrations for Fortune 1000 clients. Sales support for large scale project opportunities specializing in operating system migrations, needs analysis and client system implementation and audit procedures. BANK OF AMERICA DATA CENTER (1995) Senior System Analyst/Documentation Specialist Eight week project to document, test and troubleshoot Cabletron Hub and DEC Router systems installed at Bank of America Corporate Data Centers DEC Polycenter System monitoring and trouble escalation procedures for Federal Reserve Funds Transfer Network. Mini computer operations and router operations hardware and system audit procedures and problem escalation documentation. Documentation team leader and Senior Editor for project duration. INTEL CORPORATION (1994) Senior System Analyst Twelve week project to test, integrate and install DEC Pathworks 5.1 LAN services for remote access users. Travelers workstation project necessitated dynamic loading and unloading of multi-LAN drivers for a heterogeneous environment consisting of Novell, Pathworks, and Banyan vines on a single remote access workstation. Tasked with minimizing memory requirements for LAN drivers and dynamic loading without rebooting the remote access server/workstation. NDIS and proprietary driver reverse engineering, installation and testing. Documentation of workstation installation procedures for worldwide implementation. Established time critical project deadlines with development of standardized configuration. LAM RESEARCH (1993-1995) Pathworks/E-Mail Administrator Consultant Responsible for 1600+ Network/E-Mail user community. Network Administrator for Pathworks v4.1 through v5.0 on Clustered VAX System, Windows NT Advanced Server v3.5 with Netware 4.12 Coexistence. Administrator for Teamlinks Microsoft Mail environment. Authored standards and Internet Access Policy Manuals. Installed and managed Pathworks 5.1. Distributed Enterprise LAN system. Authored standardized desktop installation procedures and templates for installation by a team of twelve PC/MAC Analysts. Administrator for GEISCO/SPRINT X400 Gateway between Digital, Microsoft Mail and UNIX Mail. Sole X400 resource for MICROSOFT MAIL transition for Teamlinks. LIFESCAN (JOHNSON &JOHNSON) (1992-1993) Manager Tech Services/Network Administrator Supported 1,500+ user community consisting of DEC Pathworks, Macintosh, TCP/IP, A1Mail and Teamlinks. Directly supervised Network Administrators for PIC, UNIX, MANMAN, Oracle and Mail Systems. Active role in system migration from VMS to TCP/IP. Documented, supported and managed Mail Standards and Migration Taskforce. Planned and was active in multi-faceted R&D Group Projects. Maintained clustered 4000/7000/6000 VAX System and was responsible for implementing network security procedures as proscribed by J& J, U.S. FDA and Corporate R& D Management. Co-authored MIS Procedure Manual for ISO-9000 Certification process and disaster Recovery. Designed and implemented R&D production and manufacturing Closed LAN System as per FDA and ISO-9000 Standards. Archived ISO9000 Certification. VIRTUAL MICROSYSTEMS (1984 - 1992) Manager-Technical Support Services Responsible for installation, support and training of OEM multi-platform network CD ROM and VMS/Microsoft DOS Servers. Managed service and support personnel. Created a 250k/year renewable maintenance profit center, serving 1,000+ installed customer base. Assisted in the inception, development, marketing and sales of multi access CD ROM product line. Developed, maintained and installed local and remote 3Com+, Novell, LanManager and Banyan Vines to VAX Networks. PCSA, VAX, MAC and Infoserver Administrator for corporate and satellite sales offices. SKILLS/TOOLS: Microsoft NT Server 3.51-Windows 2003; OS/2 Warp Server Advanced v4.0, Oracle 8i, Windows XP Desktop, Microsoft Exchange Server; Microsoft IIS, BEA WebLogic, Tomcat, Site Security and Firewall Implementation; Active Directory Administration; EMC NAS and SAN, Microsoft SQL Server; Tivoli Software, Microsoft SMS Server, Windows 98- ME; NT Workstation 4.0 - XP, Sourcesafe; Networked CDROM Services; Netware/NT Coexistence; Compaq Hardware, Veritas, HP NetServer; VAX Cluster Systems; AutoCad R14 - 2000; ColdFusion, AppleTalk/NT, Lucent/Definity Telecom Systems; Remote NT Server Administration (RAS); 8x86/CISC System Architecture; Lotus Notes; Veritas Enterprise Archival; WAN/FDDI /Gigabit switching Systems. Cisco 72XX Routers, Lucent / Avaya Switch systems, IPSEC/VLAN References available upon request. |
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| Name: | Richard Hartman | ||||||||||||||||||||||||||||||
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