Victoria S. Guzzardi
[Address]
[Phone Number]
[email protected]

 

OBJECTIVE
To find employment that will expand my knowledge of computers and business, possibly leading to a career decision, while leaving time for personal creative endeavors.

EDUCATION

  • Pierce Community College, winter semester '97; history of cinema and vocal
  • Cleveland High School/Humanities Magnet, Sept.'93 to June '97, diploma; college level courses focusing on humanities; AP courses including US History, Calculus and English; band

    EXPERIENCE

  • VPA, Inc., Calabasas, CA, Oct '01 to present, Disability Service Coordinator: starting new claims and filling in physician certificates over the phone, answering questions about claims, follow up audits
  • Answer Page Communications, Myrtle Beach, SC, Oct. '00 to June '01, operator: answering multi-line phones, taking and relaying messages, processing incoming faxes, nightly reports, homepage design
  • Wal-Mart, Georgetown, SC, Feb. '00 to Oct. '00, cashier/softlines associate: customer service, cash handling, stock, phone room and fitting room attendant
  • Food Lion, Georgetown, SC, Nov. '99 to Feb. '00, cashier
  • Wilson Farms, Niagara Falls, NY, May '98 to Sept. '99, cashier: customer service, cash handling, store decoration, stock, food service, lotto and money orders, begin manager training
  • Pacific Theatres, Northridge, CA, Nov.'97 to Apr. '98, talent: usher/clean up, concessions, door, etc.
  • Time Warner Public Access, Chatsworth, CA, Aug.'96 to Apr. '98, intern: learning various aspects of video production
  • Volunteer Work: Director of Youth Unplugged 2, June '96, variety show/fundraiser; various other fundraisers; mission trip to Alaska; assistance to San Fernando Valley Giant Scale Squadron
  • Independent Video Production: writer, editor and actor of various original screenplays, technician for shoots

    SKILLS and HOBBIES
    I am accustomed to multi-line phones, type appx. 60wpm, 10-key by touch, and I have a high level of experience in customer service and complaint handling. I have been computer literate for many years, and I am familiar with the following programs: Win 98, some OS2, WordPerfect 5.1, MS Word, Excel and Outlook, EVE, DCMS, Internet/HTML, Picture Publisher 7. I enjoy reading fantasy and science fiction, video production, writing and drawing. I have played the clarinet for 7 years, had two years of vocal training, some bass guitar and currently learning acoustic guitar. I know some Braille, and I do a lot of web design in my spare time.

    REFRENCES
    Elizabeth Vincent
    Los Angeles, CA
    Personal Associate
    [Phone Number]    		 Eric Lee Smith
    Van Nuys, CA
    Access Coordinator
    [Phone Number]    		 Deborah Lasker
    Reseda, CA
    Dietician
    [Phone Number]

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