Ryan Fernandez
(847)791-2154 Email Palatine, IL
Objective
Seeking a position in a results-oriented organization that seeks an ambitious and career conscious individual where acquired education and skills will be utilized towards continuous growth and advancement.
Short-term and Long-term goals
My current short-term goals are to finish school and receive my business degree from NEIU. I will continue to work at Yard House until then because they are flexible with my current schedule. As for my long-term goals, I am hoping to find a job shortly after graduating. Ideally I would like to own my own business in the future, but before then I would like to work under a business owner to learn the ropes to make my future plans more successful.
Experience
The Yard House, Server/Trainer, 2014 - Present Yardhouse
- Deliver exceptional customer service to enhance guest experience
- Average $285,000 annual sales, average 18% commission
- Strive to build relationships to develop repeat customers
- Adapt at building relationship resulting in “regular” customer base
- Expertly manage multiple events simultaneously
- Recognized as a consistent team player to staff and management
Walt Disney World, College Internship Program, 01/2013-08/2013 Disney Professional Internships
- Accepted from over 30,000 applicants and invited to extend for a second program
- Trained in high capacity hospitality services in a Fortune 500 company
- Maintained high quality standards for multiple departments
- Developed critical time management skills
Education
Northeastern Illinois University, Business Management and Administration, 2020 Visit NEIU's website 
Oakton Community College, Associate of Liberal Arts, 2014 Visit OCC's website
Skills
- Excellent verbal and written communication skills
- Innovative thinker, focused on productivity, "can-do" attitude
- Reliable, flexible, dependable, hardworking and goal oriented
- Proficient with MS Office, Excel, PPT, email, and social media
Languages
- Fluent in English
- Understand minimal amount of Spanish
References
| Name | Phone Number | Relationship |
|---|---|---|
| Danny Lopez | (224)555-6655 | Friend |
| James Franco | (847)123-2233 | GM previous employer |
| Martin Fernandez | (847)442-7686 | Father |
| Karen Fernandez | (224)678-9833 | Wife |
Personal Interests/Hobbies
- Playing piano and the drums
- Playing soccer and tennis
- Car shows and working on cars