Raymond Erdey

• Created scripts (KSH, AWK and SQL Plus) to place devices in and out of maintenance mode so that NetView and TEC Console will not send alerts for those devices that are in their maintenance window. The maintenance mode application supports re-occurring maintenance windows for devices or devices that belong to SmartSets that are defined on the NetView map. Devices can also be placed into maintenance mode via a web entry form.
• Created a comma delimited file for user contact information, which contains, modem dial pager information, EMail pager information, EMail address information and User name. Scripts were created to read the contact information files that are defined for each type of "event". The contact information file contains the name of the user to contact. Based on the name of the contact file, the user will either be paged or sent an EMail for the event that has occurred.
  For example:
  NodeDown.txt - People listed in this file will be paged for a NodeDown event.
  NodeDown_EMail.txt - People listed in this file will receive an EMail message for the same event.
• Created scripts that pull device information from NetView and then loads those devices into the appropriate VitalSuite server. The scripts add new devices, and updated devices that have had either their IP address or their DNS Name changed. Devices that are still in Vital Suite, but are not in NetView and can not be pinged by NetView will be alerted on as possibly deleted from the network.
• Created scripts that pull hub router information from NetView and generates SAA configuration files that are loaded into VitalSuite.
• Figured out a way to have "netvewd" running on the NetView servers and still allow non-root user's that belong to a specified group to get the Read/Write map.

• Administrator of AIX 5.2 NetView Servers:
  • System upgrades
  • System backups
  • Design disaster recovery plans.
  • Created and delete users
  • Install patches and software
  • Trouble shoot issues with NetView and AIX.
  • Monitor system resource usage on the server and make adjustments as needed.
• Administrator of Windows 2000 Vital Suite Servers:
  • Test Windows 2000 patches before instillation onto production servers.
  • Install software upgrades to VitalSuite.
  • Administrator of Microsoft SQL Server 2000 databases.
  • Add and delete users for the Vital Suite application.
  • Trouble shoot issues with the Vital Suite servers.
  • Monitor the health of the server and the VitalSuite application.
• WhatsUpGold administrator:
  
  • Add and delete users on the server.
  • Trouble shoot issues on the server.
  • Monitor health of the server.

1. Database and system backup success and failures for production RS/6000s (data gathered via shell scripts that I wrote and stored in Sybase database).
2. RS/6000 System error reports (data gathered via shell scripts that I wrote and stored in Sybase database).
3. Quintus, call tracking reports (Data stored in production Oracle call tracking database was pulled out on a nightly bases via shell scripts that I wrote which placed the "formatted" data into a Sybase database.).
4. Standard operating procedures for AIX, Sybase, NT, PI/Open applications, Dial up networking, etc.