Clients and their MS Companies:

A&P – Service Sleuths

AAA – JM Ridgway

Ace Hardware – Sutter Marketing       

Albertsons – Sinclair Service

AMC Theaters – Certified Reports and Rapid Check
American Bread Company - Elrick and Lavidge

Amoco – Service Check, Shop n Chek

Anthropologie – Anonymous Insights

Applebee’s – A Closer Look and Elrick & Lavidge
Arby’s – Service Intelligence

Armani Exchange - Pinkerton

ASH Chiropractors – Service Intelligence

Autozone – Shop n Chek
Aveda – SEC

Babies R Us – Sparagowski

Badcock Furniture – Pinkerton

Bahama Breeze – Mystery Guest

Baja Fresh – Service Sense

Bakers Square – Speedmark

Bali Outlet – Beyond Marketing
Banana Republic – Shop n Chek

Bang & Olufsen – Service Excellence

Bank North – ATH Power

Bank of America – BAI

Barbeques Galore - System Chek

Barnes and Noble – Shop n Chek, Shoppers Critique (Competitor), BAI (colleges)

Bass Outlet – Beyond Hello

Bath and Body Works – ICC/DS

BCBG Maxazaria - TES/Rapidcheck

BD's Mongolian Barbeque – Second-to-None
bebe – Service Sleuths

Bed, Bath and Beyond – BAI

Bell Foods – Sights on Service

Bertucci's – Focus on Service
Big Bucks – Bestmark

Big Y Supermarkets - Speedmark

BJ’s Brewery - Bestmark

BJ's Warehouse – CoRI

Blockbuster – Checkmark, [email protected], Trendsource

Bloomingdales – Service Evaluation
Bombay – Infotel

Borders – Shoppers Critique

Boston Market – Service Intelligence

BP gas stations – Shop n Chek

Brasserie Julian – Service Sleuths

Brookstone – Service Sleuths

Brueger's Bagels – Trendsource
Bucca di Beppo – Sights on Service

Bugaboo Creek – Focus on Service

Burger King – Service Solutions, Sparagowski, Confero
Caffino – Infotel

Cala Foods – Sights on Service

Cal-Fed Banks – Maritz

Calico Corners – Service Excellence

California Pizza Kitchen – System Chec
Candies Outlet – Beyond Hello
Car Toys – Secret Shopper Services

Carnival Shoes – Infotel
Casual Male Big and Tall – Beyond Hello

Cato – Pinkerton

Century Theaters – Retail Eyes

Champ's – BestMark
Checkers – Feedback Plus

Check Smart – Service Sleuths
Cheesecake Factory – Mystery Guest

Chevron – Service Intelligence

Chevy’s – Infotel

Chi Chi's – Jancyn
Children's Place – Service Intelligence
Chipotle Grill - Ardent Services

Church's Chicken – Quest for Best or Service Intelligence

CiCi’s Pizza – BARE (BAI)

Cingular – Service Intelligence
Cinnabon – Service Intelligence
Circle K – Pacific Research Group

Claire’s Accessories – ATH Power

Clinique – Service Evaluation
Clothestime – Service Intelligence
Coach – ICC/DS

Coca-Cola – Trendsource (Wendy’s, Sonny’s, Arby’s, Outback, Hops)

Cold Stone Creamery – The Solomon Group
CompUSA – Intellishop

CompuServe – Intellishop
Copelands – Green and Associates (Speedmark)

Cort Furniture Rental – Service Sleuths

COSI – Second-to-None
Cost Plus World Market – Commercial Services Systems

Costco – Trendsource

Cricket Phones – Service Intelligence
D'Angelos – Pulseback
Dansk Outlet – Beyond Hello
Dave and Busters – BARE

David’s Bridal – Customer Perspectives

Del Frisco – Bestmark

Demo – TransUnion
Denny's  - TrendSource
Designs (Dockers/Levis) - Beyond Hello                       
Dick’s Sporting Goods – Service Sleuths

Dillions – Service Evaluation        www.serviceevaluation.com
Discovery Stores – Audits & Surveys Worldwide        www.surveys.com.ph
Dobson Cellular – Service Excellence Group

Don Pablos – Infotel
Double Rainbow – Service Sleuths

El Pollo Loco - Speedmark

Everything but Water – Customer Perspectives

Expedia.com – Service Intelligence

Expo Design Centers – Shop n Chek

Express – ICC/DS

Express – Hili Dunlap        www.hilahmedia.com

Eye Express – Service Trac        www.servicetrac.com
Eye Glass World – Satisfaction Services        www.satisfactionservicesinc.com
Famous Footware – Beyond Hello

Fascinations - Service Sleuths

Fashion Bug – CheckMark 
Fielens – Service Evaluation        www.serviceevaluation.com

The Finish Line – Satisfaction Services        www.satisfactionservicesinc.com
Fleming Steak House – Gramtham, Orilio & Assoc  ([email protected])

Flowerama of America – Infotel

Foleys – Service Evaluation, NSS

Food 4 Less – Commercial Services Systems, Speedmark

Foot Action – Certified Reports

Forever 21 – Service Sleuths

Franklin Mint – Customer Perspectives

Fred Meyers – Reality Check, Trendsource
Fremont Bank – Jancyn

Friendly's Restaurant – National Shopping Service
Fry's Groceries – Sights on Service

FTD Florist – Maritz

Fuddruckers – Bestmark

Galyan’s Sporting Goods – BAI

Gamestop - Checkmark

Gate Petroleum – Michelson's
Gateway Computers – CheckMark
GNC – Pinkerton
Godiva Chocolates – ICC/DS

Golden Corral – TNS

Good Guys - Trendsource
Gordon Biersch – A Closer Look

Great Clips - Bestmark

Great Harvest Bread Co. – Infotel 

Great Indoors – Locksley Group

Greyhound – JM Ridgway
The Grocery Outlet – Jancyn

Guess – Service Excellence

Gymboree – Infotel
H20+ – Sutter Performance Audit Systems

Hallmark – Intellishop

Hanes Outlet – Beyond Marketing
Harris Teeter – Bare (BAI)
Harry and David's – Beyond Hello
Hear Music – Infotel

Helzberg Diamonds – Service Evaluation

Hickory Farms – Intellishop

HMV – Service Intelligence
Hold Everything – Feedback Plus

Holiday Inn Express – Elrick and Lavidge

Hollywood Video – Jancyn 

Home Depot – Shop N' Chek 

Homewood Suites – A Closer Look
Honey Baked Ham – Service Sleuths
Hooters – Service Evaluation, Customer View, Kerns Scheduling, Feedback Plus

Houston’s – Infotel, Kerns Scheduling

IHOP – Shop n Chek, Trendsource

IKEA USA – Customer Perspectives

It’s Fashion – Pinkerton

J Crew – ICCDS

JC Penny Optical – Service Solutions

Jenny Craig - Service Excellence Group

Jiffy Lube – Confero

Joe’s Crab Shack – Shadow Agency

Kansas City Steak House – Data Quest
KB Toys – Service Sleuths

Kentucky Fried Chicken – Trendsource

Kinko’s – Feedback Plus

Kmart – Bestmark

Krispy Kreme – Pacific Research Group

Kroger – Trendsource, Service Evaluation, Sights on Service

L'Eggs Outlet – Beyond Marketing
LaCava – Service Sleuths

Lady Foot Locker – SEC

LA Fitness – Bare (BAI)
Lens Crafters – Service Trac        www.servicetrac.com
Lerner-NY – ICC/DS

Leslies Pool Mart – Feedback Plus
Levi’s Town – ICC/DS

Levi's Outlet – Beyond Hello

Lifestyle Fitness - CoRi
Limited – ICC/DS

Lindt Chocolate – Feedback Plus
LoanStar Steakhouse – Bestmark

Loco’s Deli and Pub – Shopper’s Critique

Loehman’s – Service Evaluation Concepts

Logan's Roadhouse – Employee Evaluators

Lone Star SteakHouse – Bestmark
LongHorn Steakhouse – Focus on Service
Longs Drugstores – Shop n Chek

Lord & Taylor – Service Evaluation 

Love's Travel Center – Shopper's Inc.
Lowes – Bestmark

Macaroni Grill – Speedmark

Macayo - J.C. & Associates

Macy’s - SEC

Malm Luggage – Confero

Marie Callendar’s - National Shopping Service       

Marshall Fields – BestMark
The Mattress Shop – Pinkerton

McDonald’s – Shop N Chek, Service Intelligence

The Melting Pot – System Chec

Memories – Customerize

Merle Norman – LGL Group

Mikasa – Beyond Hello
Money Mart Check Cashing - National Shopping Service       

Mont Blanc – Shop n Chek

Motherhood Maternity – Service Intelligence
Mrs. Fields Cookies – CheckMark

Murphy Oil USA – Brand Marketing International - www.bmiltd.com

Muvico – Service Check
New Balance – Data Quest        www.dataquestonline.com
Niketown – ICC/DS

Nordstrom – Shop N' Chek

Not Your Average Joe’s – Service Sleuths

NutriSystem - CoRi
O'Reilly's Auto – Quest for Best
Oil Can Henry’s – Intellishop

Old Chicago - J.C. & Associates

Old Country Buffet – Service Intelligence

Old Navy – Shop n Chek

Olive Garden – Service Intelligence, Mystery Guest

Olympia Sports – Service Sleuths
On the Border – The Solomon Group
Orchard Hardware – Service Check

Orvis – Pulseback

Osco Drugs – Sinclair Service

Pac Sun – Bare (BAI)
Papa Gino's – Pulseback

Papa John’s Pizza – CoRi

Pasta Pomodoro – DSG

Pathmarks – ICCDS

P.F. Chang’s – A Closer Look
Pella Windows – Beyond Hello
Penske – Service Intelligence
Perfumania – Imyst
PetCo – ICC/DS
Peter Piper Pizza – Service Impressions        www.sassieshop.com/serviceimpressions/
Petsmart – Sparagowski

Pet Supermarket – Shoppers Critique

Phillips 76 – Pacific Research Group

The Philly Cheesesteak Company – Quest for Best Piccadilly Cafeteria – Jancyn
Pilot Travel Centers – CoRI
Pizza Hut – Pinkerton        www.pktnshop.com
Planet Hollywood – Pulseback - www.pulseback.com
Play it Again Sports – Shoppers Critique

Playtex Outlet – Beyond Marketing
Pottery Barn and Pottery Barn for Kids – Feedback Plus

Pretzel Time – Shop N' Chek

Q Fitness – Bare (BAI)

Quiznos – Speedmark (bread audit)

Radio Shack – ShopnChek

Rally’s – Feedback Plus
Ralph’s Markets – Sights on Service

REI – Service Intelligence
Red Apple Grocery – SG Marketing
Red Lobster – Mystery Guest, Feedback Plus

Redfish - System Chek

Restoration Hardware – Feedback Plus

Rib City Grill – A Closer Look
Ripley’s Believe it or Not – Shoppers Critique

Rite Aid – ICC/DS
Rio Bravo – Infotel
Rock Bottom – A Closer Look
Ross Stores – Jancyn 
Round Table Pizza - Jancyn 
Ruby Tuesday - Mystique Shopper LLC

Ruby's Diner - Service Check

Ruth’s Chris - Speedmark       

Safeway groceries – Competitor shops for Sinclair and Sights on Service

Saks 5th Avenue II – Employee Evaluators        (SandraforCTCSS)
Sam’s Club – ShopNChek

Santa Claus stands – Intellishop

Sav-On Pharmacies – Sinclair Service Assessments
Savemart – Speedmark

Sears – ICC/DS

Sephoria – Feedback Plus

Shane Company jewelers - NSSN

Shell – Maritz

Shoe Carnival - Infotel
See’s Candies – Commercial Services Systems

Sharper Image – Service Sleuths

Sizzler - Infotel

Skecher’s – Service Sleuths/KSS

Smart and Final – Service Check

Smokey Bones – Mystery Guest
Sonic Drive-In’s – Speedmark

Sonny's Bar-B-Q – TrendSource

Sony – Beyond Hello

Sound Advice - Checkmark

Souplantation – Mercantile Systems

Sports Authority – Pulseback
Sprint PCS – Customer Perspectives, Intellishop

Staples – Service Intelligence
Starbucks – Infotel (Southern US), Second-to-None (Northern US)
Station – ICC/DS

Stir Crazy – Pulseback/Service Impressions

Strouds – National Shopping Service        1-800-800-2074
Structure – ICC/DS

Subway – Check Up Marketing, TNS, Customer 1^st
Sunglass Hut and Outlet – Beyond Hello
Sweet Tomatoes – Mercantile Systems

T-Mobile – Checkmark

Taco Bell – Trendsource

TCBY – Checkmark

Texaco – Maritz Research
Texas Land and Cattle Co. – Bestmark

TGIFriday's - System Chek

TimberLodge Steakhouse - Guest Check

Tony Roma’s – Infotel

Tortuga Cantina – A Closer Look

Toys-R-Us – Infotel

True Value Hardware – Checkmark

Tuchetti's – Bare (BAI)
Turnpike Rest Areas – Bare (BAI)
ULTA Cosmetics – [email protected]
Urban Outfitters – Anonymous Insights

USA Skateland - Count On Us

USPS – Martiz

Value City – Intellishop

Van Heusen – Beyond Hello
Van’s Shoes – ICC/DS

Village Inn – Service Research        www.serviceresearch.co
Vinny Testas – Secret Shopper Company
Verizon Wireless – Shop N' Chek
Voice Stream Wireless – Service Intelligence

Waffle House – TNS, A Closer Look

WaldenBooks – Shopper's Critique
Walgreens - Maritz

The Walking Company – Infotel

Walmart Optical – Shop N' Chek

Walmart Film – Shop N’ Chek
Washington Mutual Bank – SG Marketing
Weinerschnitzel – Service Check

Wendy’s – Beyond Hello, Intellishop, Byers Choice

West Marine – Sinclair Service

Wet Seal – Service Intelligence
Whataburger – Shoppers Inc., Consumers Impressions

Whitehouse – Customer Perspectives

Whole Foods Market – Service Sleuths

Williams Sonoma – Feedback Plus
Winn Dixie – CheckMark

Wolfgang Puck (Express Units) – Trendsource

World Wrapps – Bestmark

Yankee Candle Company – Service Sleuths

 

 

In-house Programs

Captain D's

Cracker Barrel

Jack in the Box

Safeway           -           www.qualityshopper.org ?

Taco Bell

 

Others that are Shopped

Intellishop’s Gas station?

San Francisco Music Box

 

Stores I’d Like to Know About:

Andronico’s

Best Buy

Beverages and More

Chico

Circuit City

Discovery Channel Stores

Disney Stores

Dominos Pizza (besides AK Mystery Shoppers)

Eddie Bauer

Gottshalk's

Jamba Juice

JoAnn’s Fabrics

Linens N Things

Little Caesars

Lyon’s Restaurant

Marshall’s

Michaels' Crafts

Office Max

Office Depot

Pearl Vision

Peet’s Coffee

Pet Food Express

Popeye's Chicken

Togo’s

Trader Joe’s

Tully’s

UPS and other Package Delivery Services

Wendy's

Wolf Camera

 

Stores Not Shopped

Mervyns