Idan Wainberg

 

Objective:

To obtain a position through which I would utilize my commendable interpersonal skills while meeting, exceeding and further enhancing my experience in the workforce, in particular, the Canadian business setting

 

Experience:

2005-present                                     Rogers Video

CSR                                                                                                                  Vaughan, On

• Exceeded combo sales targets and Dollars per Transaction throughout promotional weekends
• Exceptional chemistry amongst staff and a leader; helps motivate fellow employees with positive enforcement to achieve their percentages
• Goes the extra distance and builds relationships with customers to ensure satisfaction and a returned visit
• Trained in cable and wireless

                      

                      

2004-2005                               Rogers Plus - Yorkdale Mall

CSR and Sales Representative                                                                           Toronto, On                         

• Greeted, assisted, and went above and beyond company standards and expectations in assuring customer satisfaction on a daily basis.
• Assisted with daily closing duties which involved cash-out of tills, paperwork, inventory/payment cash-outs and counts.
• Participated in a variety of seminars which dealt with customer interaction, persuasion, and evaluation.
• Directed customers in evaluating their needs and recommending the best possible technology solution in regards to their Rogers wireless, Cable or High-Speed Internet accounts/service.
• Established high customer rapport through a number of transactions and sale closings.

2002-2004                                           Rogers Video

CSR                                                                                                                  Vaughan, On

• Greeted and assisted customers with their questions, concerns and complaints in a courteous and helpful manner
• Assisted with the tasks of financial management of inventory and cashing-out tills of the daily revenues of the store.
• Retail sales leader in dollar per customer transactions on given promotional weekend

Education:

                        2005-Present

                        Seneca College- Marketing Administration Advanced Diploma

                        2000-2004      

                        Westmount Collegiate Institute

                        1996 – 2000

                        Willowdale Middle School

 

Interests/Skills:

                        Marketing oriented

Computers (MS Office, excel, Power Point)

High academic achievements in College

                        Very active, excellent interpersonal skills

                        Polite, honest, trustworthy, loyal to his job and associates, interacts

                        Hands on/ technical person, and can work under pressure

                        Is willing to learn various tasks to the highest degree possible

                       

References:    Available upon request