Rajiv Desai
Professional Profile
§
A
quality professional with 28 years of experience in process & quality management, software engineering, project management,
operations management, and business management for reputed business houses
across a wide cross-section of software industries in India and abroad.
§
Worked in senior management positions since 1995 in
the roles of GM, VP and Advisor.
§
Have professional qualifications and expertise in
driving quality management initiatives and implementation of quality principles
and process standards ISO 9000, TL 9000, ISO 17799, BS 15000, SEI-CMM/ CMMi,
P-CMM, e-SCM and TQM.
§
A
keen planner and strategist with the distinction of driving software
organizations on technology and engineering front with demonstrated initiative
and leadership.
§
An
effective team leader with exceptional communication and interpersonal skills; Mentored
and directed people under various roles of customers, users, project managers,
technical leads, domain knowledge experts, engineering leads and teams, account
managers and support staff.
§
Handled
organizations for software projects under e-commerce, image processing,
client/server computing, online applications and batch processing; commercial
applications and system software.
§
Possess
technological exposure across multiple hardware and software platforms.
§
Have
the expertise in strategic planning, monitoring and mentoring quality
initiative programs, documentation, planning, consultation, education, audit, verification
& validation, assessment, improvements and gap analysis conceptualizing,
strategically planning and monitoring quality initiative programs using quality
standards, and management practices and closely working with all levels of
organization.
§
Having
the capabilities and experience over all functions for software development
organization in project coordination, production support, operations
management, process management; customer communication, requirements
management, and transition management
§
Having
expertise and experience of applying project management and software
engineering methodologies such as PMP, SSAD, OOAD, UML, and other.
Selected
Accomplishments
§
(Since 2004) Provided consulting
(training, evaluations and assessments) for software processes at some of the
leading organizations: IBM, Bangalore; Wipro Infotech, Bangalore; Progeon,
Bangalore; Sasken, Bangalore, Pune; Tata InfoTech Bangalore, Mumbai;
Flextronics Software Systems, Bangalore; Nipuna (Satyams BPO Company); eServe,
Mumbai; First Indian Corporation, Bangalore; Celstream, Bangalore; Karna
Softek, Bangalore; Honeywell, Infotech, Hyderabad; Accord Software, Bangalore;
Brij DataLink, Chennai, Intellinet, Bangalore
§
(2001-04) Driven operations as
V.P. (Process & Quality) and headed a group of software professionals for
Magnasoft Consulting at
§
(1998-2000) Significantly
contributed towards laying down of quality assurance norms and facilitation of
process improvement activities for Purolator as Quality Manager, posted at
§
(1995-98) Established
the quality division, training division for software courses, and research projects
at DDE ORG Systems,
§
(1977-95) Managed the software
projects for system software, application software and automation tools of
several applications for Global Travel Distribution, Networking, Banking, Stock
Exchange, Dairy, Pharmaceutical, Engineering, Market Research, Manufacturing,
and Telecom, Research & Development arenas for international & domestic
clients during the illustrious career span; Initiated the new business areas at
DDE ORG for technical expertise on process & quality management at HP
(India Software Operations).
§
(1980-95) Have conducted a number
of professional courses (on software project management, software engineering,
and software technologies) in India, Malaysia and Canada.; Participated in IT
national events CSI 82, MAIT 93, Oracle 96;
Employment Summary
|
Period |
Employer |
From |
To |
Designations |
|
2001-04 |
Magnasoft
Consulting |
|
|
VP -
Operations |
|
2000-01 |
|
|
|
GM - Quality |
|
1999-00 |
|
|
|
Manager -
Quality |
|
1997-98 |
DDE ORG |
|
|
GM - Quality |
|
1996-97 |
HP ISO, |
|
|
Consultant |
|
1995-96 |
DDE ORG |
|
|
Sr. Manager -
Projects |
|
1995-95 |
MBT, Mumbai
& Pune |
|
|
Sr. Manager -
Projects |
|
1988-95 |
DDE ORG |
|
|
Sr. Manager -
Projects |
|
1987-88 |
Apple, |
|
|
Course
Coordinator |
|
1979-87 |
ORG Systems, |
|
|
Sr. Manager -
Projects |
Professional Qualifications &
Training
|
2005 |
BS 15000 |
Accredited by
itSMF Certificate
Number 281 |
|
2005 |
Information
Security Management System BS 7799 |
IRCA Approved,
conducted by BVQI Certificate
Number IS/05/IN/221 |
|
2004 |
eSourcing
Capability Model for Service Providers (eSCM-SP) model and methods |
Conducted by Certificate
Numbers
101-2004-09-27-00362 101-2004-11-08-00362 |
|
2004 |
Qualified for ISO 9000 lead auditor (through
CII course registered under IRCA-NABAT) |
Certificate
Number: CII/LAC/04/373 |
|
1997 |
Project
management Software
Reusability |
Conducted by
Tom Gilb, |
|
1996 |
Information Security Management System |
Conducted by
ISACA, |
|
1977 |
Software Professional training |
At Physical
Research Laboratory (Ahmedabad) |
|
1970 |
Industrial
Mathematics |
At |
Educational
Qualifications
§
Masters
degree in Science (Statistics) (in 1977) from M.S. University of Baroda, India
(Gold Medalist);
§
Successful
completion of PG DCA (1978) from M.S. University of Baroda;
Other Qualifications & Events
§
Passed
the Drawing examination (Elem.) in 1968
§
Exhibition
of my sketches & paintings at
Miscellany
|
Number of
projects managed |
65 |
|
Organizations
worked with |
9 |
|
Organizations
assessed |
7 |
|
Seminars
attended |
10 |
|
Seminars/
courses conducted |
21 |
|
Process
standards courses attended |
3 |
|
Trainees
mentored |
75 |
|
Research
projects conceived and handled |
4 |
|
Managers
worked with |
17 |
|
Customers
(Internal and external) |
25 |
|
Team size
handled |
5-175 |
|
Maximum
organization size handled in operations |
100-1550 |
Contact Details
Address:
A-107, Millennium Habitat,
Kundalahalli, Brook field,
Telephone:
(L) 080-28525403, (M) 99452 74716
E-Mail: [email protected]
Note: Further details would be provided on request