Tristan Julian Leech – Curriculum Vitae

Personal Statement

I hope to find a new career in a respected organisation where I can use abilities gained through my Advanced GNVQ, Higher National Diploma and present employment to benefit the organisation. In my current role I have met all challenges and have provided Bibby Distribution within two different job titles.  I have recently moved from Stoke-on-Trent to Ilfracombe and I am in need of a new challenge.  I have gained a lot of experience working in both the retail and the administration sector and with this experience I have a complete knowledge of the tasks and duties of both job types.

I would describe myself as hard working, enthusiastic and very willing to learn new skills. I have the necessary skills to deal with IT equipment, people and to work independantly and as a team. I am well organised, intelligent, punctual and have the confidence to interact with colleagues, customers and suppliers. 

Qualifications/Education

September 1999 – June 2002: HND Business Information Technology
September 1997 – June 1999: GNVQ Advanced Level – Information Technology
September 1992 – June 1997: GCSE’s – 2 B’s & 2 C’s

Employment History

Senior Sales Assistant
Homebase LTD - Stoke-on-Trent			       September 1997 to September 2003

Job Summary: To aid customers on a shopfloor basis with enquiries and direction concerning product. advice. instructions and stock levels.  Working within a team, independantly and under the instruction of supervisors/management.

Duties and Responsibilities:
•	Customer Service (Telephone & Face to Face) - Any enquiries or questions concerning information, prices, direction and use.

•	Customer Sales - Aiding customers with purchases, information and carrage.

•	Point of Sale - Updating and amending current and old point of sale within the store.

•	Merchandising - Dressing and implementing new fixtures,promotional stock and current lines into the correct area.

•	Stock Levels - Checking levels of stock for both current and promotional lines.

•	Warehouse - Implementing a warehouse system for overstock products, customer orders and deliveries.

•	Staff Training - Training multiple collegues on various tasks within the store. (Computer System, Paint Mixing, Customer Service, Shopfloor duties).

•	Money Handling - Interaction between customers and myself handling money at shopfloor level.

Office Administrator
Bibby Distribution - Stoke-on-Trent			September 2003 to January 2006

Job Summary:  Working independantly and frequently in a small but hard working team with the duties of data input, database maintenance and first contact with drivers, warehouse and customer enquiries.

Duties and Responsibilities:	
•	Security - Maintaining vehicle key and cargo checks.

•	Customer Service - Aiding customer enquiries concerning delivery times, durations and job information.

•	Data Input - Entering of customer, supplier, delivery information into Freight Desk, BiTS, UPS and other computer systems.

•	Warehouse Enquiries - Dealing with staff concerning system queries, alterations and information.

•	Inter-Depot Liason - Liasing with other depots (Hoddesdon, Avonmouth, Glasgow, Purfleet, Bradford) concerning product deliveries, drivers and stock warehousing.

•	Driver Debrief - Debriefing drivers on deliveries, failures and general problems.

•	Staff Training - Training different levels of staff on office duties and computer systems.

•	Record Keeping - Organising and filing job details, proof of delivery records and customer information.

•	Vehicle Repairs - Contact between repairers for both onsite and onroute repairs.

Network Trunking Planner
Bibby Distribution - Stoke-on-Trent			January 2003 to July 2006

Job Summary:  In charge working independantly as a Network Trunk Planner at night.  Solving problems concerning trunking/deliveries/warehouse stock/stock allocation.

Duties and Responsibilities:	
•	Product and Trailer/Trunk Management - Planning and sorting jobs into correct depot's for that night's delivery to other depot's.  Also managing trailer capacity and product allocation.

•	Problem Solving - Solving any problems concerning job detail's, destinations, stock levels and other depot's allocations.

•	Security - Maintaining vehicle key and cargo checks.

•	Warehouse Stock Intake/Outgoings - Logging of goods in and out via the computer system.

•	Proof of Delivery Organisation - Keep all customer paperwork for next day deliveries grouped with correct depot.

•	Customer Service - Aiding customer enquiries concerning delivery times, durations and job information.

•	Data Input - Entering of customer, supplier, delivery information into Freight Desk, BiTS, UPS and other computer systems.

•	Warehouse Enquiries - Dealing with staff concerning system queries, alterations and information.

•	Inter-Depot Liason - Liasing with other depots (Hoddesdon, Avonmouth, Glasgow, Purfleet, Bradford) concerning product deliveries, drivers and stock warehousing.

•	Driver Debrief - Debriefing drivers on deliveries, failures and general problems.

•	Staff Training - Training different levels of staff on office duties and computer systems.

•	Record Keeping - Organising and filing job details, proof of delivery records and customer information.

•	Vehicle Repairs - Contact between repairers for both onsite and onroute repairs.

Interests 

•	Football: Play 5-a-side twice a week.
•	Computing: Avid computer specialist and builder of systems.
•	Technology: Keen technology purchaser, television/cinema/computer/gadgets.
•	Television: Watching comedy, sport, documentaries and drama's.
•	Cinema: I’m keen on comedy, fantasy and action genres. I have built up quite a comprehensive DVD collection. 
•	Music: I like to keep abreast of happenings in the music scene.

References; Available on request

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