What Makes a Good QA/Test Manager?

Glossary and Technical FAQs

Q1. What makes a good QA/Test Manager?
 A: QA/Test Managers are familiar with the software development process; able to maintain enthusiasm of their team and promote a positive atmosphere; able to promote teamwork to increase productivity; able to promote cooperation between Software and Test/QA Engineers, have the people skills needed to promote improvements in QA processes, have the ability to withstand pressures and say *no* to other managers when quality is insufficient or QA processes are not being adhered to; able to communicate with technical and non-technical people; as well as able to run meetings and keep them focused.

Q2. How do you contact Rob Davis?
 A: Give him a call or send him e-mail.

• E-mail: click here

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Copyright �1998-2003 by Rob Davis, P.E.
http://www.robdavispe.com | http://www.softwaretestengineer.com
Rob Davis is a registered and licensed professional engineer, and
specializes in Software QA/Verification/Validation/Testing.