Quoc Nguyen

7224 Wesley rd

Springfield, VA 22150

H: (703) 751-5258 C: (703) 627-5304

Email: [email protected]

OBJECTIVE:

·         Seeking a position as an Information System Tech, which I have more than 3 years of experience.

EDUCATION:

A.A.S Degree Information System Technology

Business information technology certification

Microcomputer usage certification

Northern Virginia Community College, VA

A+ Certified Professional.

Pursuing B.S degree in IT major at GMU.   

 

COMPUTER SKILLS

•  Application Software: Goldmine, Remedy, Lotus 123, Lotus note, Veritas back exec, & M/S office.
• Programming Language: C, Visual C++, Visual Basic, and HTML
• Remote control software: PC anywhere, WIN VNC, Track-it, and 2000 client/server manager.
• Operation System: Windows 95,98, ME, NT, 2000,2000 SERVER, XP, and UNIX. 

EXPERIENCE:

 

COMPUTER TECH

GSS. Fairfax, VA                                                    2003-Present

• Computer and network support.  Install, upgrade, troubleshoot all type of MAC, PCs, Laptop, servers using Windows 95,98,Me, NT, 2000, 2000 server or Unix.  Set up Network, wireless product such as D-link, Linksys, SMC, Net gear, and Belkin.  Transfer data; recover data from a crashed hard drive and backup document, email or database files….

NETWORK ADMINISTRATOR

YDI. Falls church, VA                                                  2002-2003

• Setup, configure, and administer YDI network using windows 2000 server.
• Create access database, excel and word to store work projects and work orders…
• Setup, configure, and manage users in Goldmine and Financial navision database.
• Setup, configure ftp, Email, database and repair PCs, Routers, Switch, hub, and servers.
• Setup, test, and RMA support wireless devices, such as: Access Point, BCU, and RG-ant…
• Backup/Restore Fileserver, Goldmine and Financial database data on daily basic.
• Check, fix virus, detect and recover data using Norton AntiVirus and Power Quest partition magic.
• Pc cloning, load script; support all YDI users to troubleshoot hardware and software problems.
• Install, setup network cables from Patch panel to router, switch, hub, server and workstations.

 

CENTRAL OFFICE TECH

WINSTAR. Vienna, VA                                                                                               1999 - 2001

·         Install, configure and troubleshoot all Central office equipments in Data Center.

·         Install and support Lucent CBX500 switch, 2500xx router, 12000xx router, and servers.

• Install telephone PBX system, CAT 5, and FIBER OPTIC cables per requested.

·        On site support customer to install network equipments per requested.