The numbers on the chart are the menu option numbers on the voice menu system when you call 1-800-386-5550. For instance, to talk to Customer Service about Billing when you use a dial up line, you would dial menu option 4, 4. For Technical Support if you have a ticket # would be 4, 3, 1. I. Main Menu
1. Create New Account Or Request Software On CD (Live Operator)
3. Reset Password
4. Connect Using Phone Line
2. Reset Password
3. Technical Questions Such As E-Mail Or Connectivity
1. Existing Ticket (Live Operator)
2. No Ticket
4. Accounts And Billing
5. Cancel Account
5. Connect Using Broadband