A systematic approach
for doing a job of work
(as used by The Coverdale Organisation)

1. Aims

For what purpose is the job being done?

2. Preparation

2.1 What information needs to be gathered?

2.2 WHTB (What has to be done?)

2.3 Plan

I keep six honest serving men
(They taught me all I knew);
Their names are What and Why and When
And How and Where and Who.
(Rudyard Kipling)

3. Action

Carry out the plan.

4. Review

Did we achieve what we set out to do?
How can we improve the way we did it?

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