Justin Paul Cascio

619 77th Ave. N. #203
St. Petersburg, FL 33702
(727) 217-9496
[email protected]
http://techcomm/bizland.com

Windows Applications

RoboHELP Classic and HTML Editions, Version 2000
Adobe FrameMaker, Version 5.5
Lotus Notes R2
MS Office 97 & 2000
Paint Shop Pro, Version 6
QuarkXPress, Version 3.23

Other Special Skills and Training

HTML and CSS
Usability Testing

Employment Experience

Website Development Consultant

Sparkling Clean Services, Inc.
Deer Park, NY
March 2000 and ongoing

Revise and complete e-commerce website for commercial cleaning service and supply company.

Technical Writer

Citicorp Services, Inc.
Tampa, FL
February 2000 and ongoing

Create hardcopy manual and online Help for VTMExporter banking software.

Technical Writer

Henter-Joyce
St. Petersburg, FL
January 2000

Update online Help for JAWS, Windows software for the blind.

Technical Writer

Nielsen Media Research
Clearwater, Florida
September to December 1999

Updated hardcopy manual and WinHelp system for Ad*Views and created hardcopy manual and WebHelp system for CCSweb, an internet application, using FrameMaker 5.5 and RoboHELP 2000.

Application Developer/Knowledge Transfer

Arthur Andersen Technology Solutions
Sarasota, Florida
May 1997 to September 1999

Developed new online help for A·Plus·Tax tax preparation software using RoboHELP Office Versions 4 through 7. Coordinated a dynamic help system developed by a team of knowledge transfer developers. Education specialist on several Microsoft Solutions Framework teams. Managed internal and external documentation projects. Edited user’s manual. Wrote methodologies for internal and external use.

Marketing Assistant

South Florida Baptist Hospital
Plant City, Florida
May 1995 to May 1996

Developed presentation materials using QuarkXPress. Wrote employee newsletter. Created and maintained databases for the foundation and the physician-hospital organization.

Education

Bachelor of Arts, May 1997
English, Professional and Technical Writing concentration
University of South Florida, Tampa

Associate of Arts, December 1992
English and Studio Art concentrations
Manatee Community College, Bradenton FL

Coursework included:

Technical Writing Studio Art Advanced Technical Writing Magazine Journalism

Professional Writing Marketing Expository Writing Technology in Society

Website Development

Rainbow Coalition Against Domestic Violence
The Unofficial Florida Medicaid HMO Homepage