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The Pro-Logic & Adjustable Choke AmpersandPro-Logic & Adjustable Choke

Pro-Logic & Adjustable Choke specializes in creating end-user documentation for desktop and internet applications, usability design, and internet site design.

What is a technical writer?

To answer the question self-referentially, a technical writer is a person who writes technical documents, from articles for medical journals to project specifications for machinery. Many are employed in the software industry. There are no globally recognized certifications for technical communication (as, for instance, Microsoft, Novell, and other companies offer to programmers and other information technology professionals), technical writers generally have college degrees in English or Communication, or they may have education in the fields in which they write.

What can a technical writer do?

Technical writers can describe how something works, or how to use it, in a way that is easily understood. In addition to knowing how to use good document organization skills, technical writers analyze the target audience for a document, and write accordingly. For instance, a medical journal article may use highly technical medical jargon, assuming that the target audience-- physicians-- undertand medical terminology. On the other hand, the online Help accompanying a tax program marketed to individual return filers would not assume knowledge of accounting jargon. Depending on the results of audience analysis, the online Help may not even assume knowledge of basic tasks performed on a computer, such as opening files and closing windows.

Why not let QA or Marketing write the documentation for our product instead of hiring a technical writer?

In your organization, you hire people to do what they do best because it's the most efficient way to get the best possible work. You do not require your programmers to process their own payroll, or ask accounting personnel to write design documentation, because neither would do the job well or quickly. Similarly, to get the best documentation written quickly enough to meet production deadlines, the most cost-effective plan is to hire a technical writer to create the documentation for your product.

If your organization does not need a full-time technical writer, rather than asking another department to write documentation, consider contracting with an independent technical writer. Pro-Logic & Adjustable Choke works offsite, saving your company the expense of providing a workstation, as well as employee benefits, Social Security, and other costs associated with a full-time employee.

For more information about contracting a technical writer for your company's documentation needs, contact us by email or call (727) 217-9496.

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