Expiration Policy: If you don’t use your phone card within 30 days, all your money is gone -- kaput! Doesn’t matter if you were on your long needed vacation or if you just didn’t use your calling card for some time, or if you were ill, your prepaid account is deactivated.

Customer service: You have a problem, and contact customer service. You get an auto response email saying that some one will contact you after 48 hours. You start waiting... After 48 hours, you are still waiting.


Billing: Fuzzy billing that boggles the mind. Try using a calculator and adding those taxes, fees and you know that this is not a calling card phone bill; it’s a mess from hell!

Teaser low, cheap rates: Complicated but low rate, cheap calling plans with connection fee, monthly fee and lots of "fine print" hidden on their website where you cannot find it. In reality you might end up paying a lot more. You might get charged lower for long distance in state but then higher for out-of-state long distance calls. Try looking in the dictionary for these flimsy charges- connection fees, 3 minute rounding, per call charge, long talk time charges.

One time use cards: It becomes really annoying when you realize that you only have few minutes left on the card and you need to talk something important with your loved one.


Features: Since most of the prepaid cards use access numbers, customer has to enter the PIN number, and long international numbers to make calls. If you are making lots of phone calls (thats why you bought the card), that wastes lot of your time.


Expensive international calls: Heaven forbid if you decide to dial international number and call your parents or loved ones overseas, you will realize that your talk time is speedy talk time so that you can finish your conversation.

Plan, Plans and more Plans: When you finally managed to find a prepaid phone company, you are stuck trying to understand which plans to choose; there are minutes plan, night and weekend plans, unlimited plans etc. Trying to make sense of which plans suits you, may become difficult since over usages are penalized heavily.