Mike Hance
_______________________________________________________________________
303 789-9351 3780 South Elati
[email protected] Englewood, CO 80110
d Employment History
s us bank Denver, Co
Senior Service Specialist november 98 - present
Responsibilities included serving a variety of checking,savings loan
products,credit lines,foriegn currency,and banker support in a phone
service enviorment using Windows nt 4.0
s Kinkos Copy Center Minnetonka, MN
Customer Service Associate April 95 - September 98
Primary responsibilities includes but not limited to : customer service,
writing and processing customer orders related to copy work,
setup and layout of documents, operate color copiers, enlargements/
reduction of documents requiring special setup. Provide customer
with computer support for both Macintosh and IBM personal computers.
s Titlewave Music and Video Minneapolis, MN
Customer Service Clerk April 93 - May 95
Primary responsibilities consisted of: general customer service, stocking
inventory control and processing of customer purchases.
s Hance Ace Hardware Excelsior, MN
General Clerk June 86 - April 91
Primary responsibilities consisted of: General customer services,
inventory control and procesing of customer purchases.
v Academic Background
Attended Arizona State University from August 1990 to August 1992
in the intermedia studies program.
l Other Activities
Manzanita Hall Vice President - Arizona State University (A.S.U.): 1991
Memorial Union Activities - Board Film Committee (A.S.U.): 1990-1991
Memorial Union Fine Arts Gallery Committee (A.S.U.): 1990 - 1991