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In addition to our AccoPartnerŽ program that focuses on implementation, AccoTek will provide ongoing support to provide solutions based on customer requests and business model innovations.  This ongoing support will have a crucial impact on maintaining competitive advantage as technologies change.

We believe in ongoing dialog with our clients. Our newsletters and web site allow us to publicize new features, usage tips and so forth. Our consulting staff stays in touch with our clients, regularly soliciting input on system features, functionality, ease of use and the quality of support.   

We offer our customers personalized support through toll-free phone support, online technical support, and, if necessary, on-site support.

For telephone support, call us at 1-800-AccoTek.  We are available 24 hours a day, 7 days a week, 365 days of the year.  The service is free for our premium customers and $35 per incident for our standard customers.

For online technical support via chat, click here or visit the site at http://www.AccoTek.com/support/online.  The service is free to our premium customers and $10 per incident for our standard customers. 

 
 
 
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