We believe in ongoing dialog with
our clients. Our newsletters and web site allow us to publicize new
features, usage tips and so forth. Our consulting staff stays in touch with
our clients, regularly soliciting input on system features, functionality,
ease of use and the quality of support. We offer our customers personalized support
through toll-free phone support, online technical support, and, if
necessary, on-site support.
For telephone support, call us at
1-800-AccoTek. We are available 24 hours a day, 7 days a week, 365
days of the year. The service is free for our premium customers and
$35 per incident for our standard customers.
For online technical support via chat, click
here or visit the site
at
http://www.AccoTek.com/support/online. The service is free to our
premium customers and $10 per incident for our standard customers.