EMERGENCY RESPONSE TEAM (ER) Hotline
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If your system is down at this time and you need immediate attention please contact the ER hotline and a specialist will help you right away.

Go to our Data Corruption page If your system is down due to corrupted files or data.

Go to our Data Recovery page if your system will not boot.

To assist us in troubleshooting your problem please provide us with the following information.

1. Operating System    
2. Software release and version information
3. Patches loaded 
4. The immediate problem that classifies this as a Down System.

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Send mail to [email protected] with your questions or problems.