Career Overview

Customer Service Expert with Managerial Experience

Core Strengths

Proficient in English,Spanish and some German in both Written and Oral Communication Skills
Strong Leadership Experience
Great under Pressure
Energetic Work Attitude
Planning and Organizational Skills
Business Management Skills
Collaboration Skills
Scoop Master
I lift

Work Experience

Oberwies Dairy Lincolnwood, IL

Click here

Assistant Manager May 2013-October 2015

Developed and implemented strategic objectives to ensure achievement of profitability goals and a high level of customer satisfaction

Cultivated excellent long-term relationships with clients, maintaining ongoing communication and facilitating solutions to address concerns of our products

Motivated team and kept morale high when under pressure

Maintained sales records for inventory control

Supervised other staff during shifts worked

Resolved customer complaints

Wrote weekly staff schedules for shift

Reported to Corporate

Was responsible for all management aspects during shifts while on duty

Dick's Sporting Goods Skokie, IL

Click here

Sales Assosiate May 2012-April 2013

Greeted customers and determined their needs and wants

Recommended merchandise based on individual requirements

Answered customers� queries and concerns

Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates

Cashier Duties

Education

Click here

Currently pursuing a Bachelor's Degree in the College of Business at Northeastern Illinois University, Chicago, IL

Personal Interests, Goals and Objectives

I aspire to one day graduate Northeastern Illinois University and continue my career in the world of Business and Administration

I hope to gain enough knowledge and experience to run a business of my own in retail, service or in manufacturing

This page was created by Paul Horvath
Last Updated November 16th, 2015