Chapter Six

"Market Targeting and Strategic Positioning"

 

I.  Market Targeting  Strategy 

bullet The market targeting decision identifies the people or organizations in a product market toward which an organization directs its positioning strategy

See the PowerPoint Overview, Slide #3 for a diagram of targeting and positioning 

A)  Targeting Strategies

bullet Targeting and positioning strategies consist of identifying and analyzing the segments, deciding which segments to target and designing and implementing a positioning strategy for each market 

B)  Targeting Alternatives

bullet The targeting decision determines how many customer groups the organization will serve.  The organization may select strategies that offer buyers a variety of products.  Market targeting approaches tend to fall into tow major categories -- segment targeting and targeting through differentiation

See the PowerPoint Overview, Slide #4 for market targeting approaches 

C)  Factors Influencing Targeting Decisions

  1. Stage of product market maturity
  2. Extent of diversity in preferences
  3. Industry structure
  4. Capabilities and resources
  5. Opportunities for competitive advantage

 

II.  Targeting in Different Market Environments 

A) Five Generic Environments that Portray the Range of Industry Structures:

bullet Emerging: Industries newly formed or re-formed
bullet Fragmented:  A large number of small firms
bullet Transitional:  Industries shifting from rapid growth to maturity
bullet Declining:  An industry that is fading away
bullet Global:  Firms that compete on a global basis
bullet Note:  See Exhibit 6-2 for the life cycle (Introduction/Growth/Maturity/Decline) for a typical product.  The stages of the life cycle offer useful insights about the industry environment 

B)  Emerging Markets

bullet The most pervasive feature of emerging markets is uncertainty about customer acceptance
bullet Buyer diversity:  The similarity of preferences limits segmentation
bullet Industry structure:  New enterprises are more likely to enter than large, well established companies
bullet Capabilities and resources:  A firm will want to offer unique benefits
bullet Targeting strategy:  More successful firms will engage in less change (See Exhibit 6-3) 

C)  Growth Markets

bullet Segments are likely to be found in growth markets.
bullet Industry structure:  A visible growth market can attract too many competitors
bullet Capabilities and resources:  Survival rates are higher for aggressive firms and conservative specialists
bullet Targeting strategy:  Three possibilities:  extensive market coverage, selective targeting, and very focused targeting
bullet The objective of the targeting strategy is to match the organizations distinctive capabilities to value opportunities in the product market 

D)  Strategies for Mature and Declining Markets 

bullet Buyer diversity:  The market is not likely to expand or decline rapidly.  However, decline will occur unless actions are taken via product innovation, etc.
bullet Industry structure:  Intense competition exists with emphasis on cost and service.  Just a few companies dominate the industry
bullet Capabilities and resources:  Management's objective may be cost reduction, selective targeting, or product differentiation
bullet Targeting:  Targeting may be altered to reflect changes in priorities.  Positioning may be adjusted to improve customer satisfaction 

E)  Global Markets 

bullet Global reach and standardization:  Global products are differentiated --- but standardized across nations.  The objective is to id market segments that span global markets and to serve customer needs with global positioning strategies
bullet Local adaptation:  Domestic customers are targeted and positioning strategies are designed to consider the requirements of domestic buyers
bullet Industry structure:  Range from a single country to regional, to global targeting 
 

III. Positioning Strategy

See the PowerPoint Overview, Slide #6 for Strategic Positioning

bullet Positioning may focus on an entire company, a mix of products, a line of products, or a specific brand.  The positioning concept indicates the desired positioning of product (brand) in the eyes and minds of the targeted buyer. Positioning is intended to deliver the value proposition appropriate for each market..  The positioning strategy includes the product, supporting services, distribution channels, price, and promotion.

A) Selecting the Positioning Concept

bullet The positioning concept indicates the perception or association that management wants buyers to have concerning the company's brand.  It is the general meaning that is understood by customer in terms of its relevance to their needs and preferences. 

B)  Positioning Concepts

bullet Functional concept:  Applies to products that solve consumption related problems
bullet Symbolic concept:  Relates to buyer's internally generated need for self-enhancement
bullet Experiential concept:  Position products that provide sensory pleasure
bullet The positioning decision:  The objective is to find the preferred position of the buyers in each market segment of interest and to compare this preferred position with the actual position of competing brands 

 

IV. Developing the Positioning Strategy 

 

bullet The positioning strategy places the marketing program components into a coordinated set to actions designed to achieve the positioning objectives

A) Considerations about Targeting/Supporting Activities

bullet The positioning strategy is usually centered on a single brand or a line of related products.  See pages 213-216 for a discussion of Pier 1 Imports' positioning strategy. 

See the PowerPoint Overview, Slide #8 for positioning strategy overview

 

V. Determining Positioning Effectiveness

bullet Positioning analysis is concerned with identifying the competitors serving a target market, determining how they are perceived, evaluated and positioned by buyers; and analyzing customer needs and preferences
bullet Positioning helps customers now the real differences among competing products and shows how the brand is distinguished from its competitors 

A) Positioning Effectiveness

bullet Positioning means an overt decision is being made to concentrate only on certain segments.  This is challenging when management decides to target several segments.  The objective is to develop an effective positioning strategy for each segment.
 

See the PowerPoint Overview, Slide #10 for determining positioning effectiveness
 

Next Steps:  Please review the PowerPoint Overview slides (1-11) for this chapter.  Then proceed to the Discussion Area.

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