Summary

n Seasoned HR, Learning and Organizational Development manager with expertise in strategic planning, business alignment, stakeholder management, enterprise-level / global learning strategies, and merger integration.

n Demonstrated ability to manage complex initiatives where considerable judgment and creativity are required in resolving operational concerns.

n Demonstrated success in designing and leading large scale and effective transformational change, from initial assessment through final implementation and evaluation.

n Experience achieving results through people and functions without formal reporting relationships.

n Mastery of organization learning concepts and human resource development including management skills, teambuilding, planning, communication, adult learning models, instructional design, instructional strategies, methods, technology and e-learning.

n Demonstrated ability to prioritize work, manage time, skillfully contract with clients and set service level agreements, delegate appropriately and follow up with clients.

Experience

Bristol Myers Squibb Company

2005 - present

Director, Global Learning and Development ; (March 2005 - Present)

n Developed organizational standards, processes, and operating principles for learning services (training strategy development, courseware development, vendor procurement, learning administration, learning technologies and evaluation) to support functional excellence, operational efficiencies and enterprise business strategies.  

n Received an Award of Distinction for savings effectiveness on implementation of shared services model for learning.

n Partnered with senior management to align and deliver learning against the required skills, knowledge and abilities needed for effective transitions in business services, processes, products, management, and systems.

n Developed performance consulting strategies to improve the efficiency of learning to ensure that solutions are comprehensive and achieve desired results.

n Established Learning Governance Council to ensure alignment of learning, people, and business unit strategies.

JP MorganChase

1985 - 2005

Vice President, Learning & Education; (October 2000 – March 2005)

n Developed and implemented global learning, development and performance support strategies for the integration and consolidation of approaches, systems, and resources impacted though mergers and acquisitions.

n Analyzed organizational needs and developed practices, programs and systems to support accomplishment of short-term integration goals and long-term employee / organizational development strategies

n Managed execution directly and through others to ensure alignment, proper diagnosis, implementation, measurement and evaluation.

n Directed multiple project teams in the design, development and delivery of performance improvement solutions utilizing lecture / lab, web-based and distance learning methodologies.

n Consolidated multiple learning organizations and roles towards operational efficiencies including business process outsourcing.

(continued)

Director, Learning Technologies; (October 1997 - October 2000)

n Designed and implemented corporate e-Learning strategy to address learning needs and requirements of dispersed staff. 

n Directed teams of learning professionals towards the development of an online course library of over 500 business, management, professional and technical skills training programs.   Defined standards for instructional quality, selection, integration, and evaluation.

n Partnered directly with CEO to implement enterprise-wide transformational change initiative through learning platform and customized instructional content.

n Acted as a subject matter expert for internal venture capital teams seeking to invest in third party e‑Learning systems, content, and infrastructure providers.

n Developed and managed cross-functional team towards the ongoing operation of global learning management system for over 100,000 users.

Training Manager; Corporate Education (October 1987 - October 1997)

n Directed staff towards the design, development and delivery of training programs – ensuring effective planning, resource management, instructional quality, and evaluation practices.

n Developed standards for leader’s guides and participant materials to ensure consistency across all programs.

n Acted as a training liaison for business implementation teams to develop and execute training strategies.

n Coordinated cross-functional teams towards the selection and implementation of third party learning providers.

 Training Analyst; Corporate Education (July 1985 - October 1987)

n Designed, developed and delivered management, professional and desktop technology skills courses to all levels of staff.  Course topics included supervisory skills, communication, change, stress management, time management, presentation skills, team building, and customer service.

n Designed course content, curriculum, class exercises and participant materials.

n Designed, developed, and implemented employee involvement programs for back-office operations areas to achieve higher productivity levels and reduce expenses.

Notable Accomplishments

Board of Directors,  ASTD eLearning Certification Institute, 2002 - 2004

Education

Columbia University, New York, N. Y.

MA, Psychology

St. John's University, New York, N. Y.

BA, Psychology