Started like any normal Wednesday. Porridge, hasty shave, just about on time for work and a look of horror at the three pallets of bumph waiting for me in the dispatch corridor. Fair enough. A mini-dispute with Tricia is hastily settled (despite my tendency to ALWAYS go on the defensive � one of my weak points). Good going. Followed by tills with Sam. Always a laugh. Then in comes George Irvine.
Now this bloke has constantly come into Easons over the last x number of years and has never really got over the day we couldn�t get his precious nibs and inks for his pen. And every day that he�s in he gives the customer service grief, then comes to the front tills to give off and then leaves. But not today. He came to the front till to buy cigarettes (Maxim � dirt cheapest ones as you�d guess) and barked his frustrations at Sam who looked slightly confused. He went back and stood at customer service for what must have been 15 minutes waiting. Then he went to the front, lingered a bit longer, went to the back and then left (all this whilst I went into hiding).
As I found out later on, Jan had been (JUSTIFIABLY) rude to him and he had demanded to see a manager. After the switch of personnel at the back till, Joanna ignored him completely leaving Barbara to face the wrath. That�s when he lit up a cigarette.
And Barbara told him to leave and not come back. Brilliant. Tenner says we see him next week.
Following this there was turmoil over a free coke voucher and a fake �20 note. I managed to sell an ancient map no-one could possibly want to purchase. The police came in about the forgery and it turns out they know Irvine (and have offered their services if he bothers us again).
You can say what you like about travelling the world or swimming with dolphins. But retail�s where you meet the strangest people in the universe. Just ask any student in Greens.
