Peggy J. SetteL

 

 

35 Mohawk Drive, Lisle NY 13797

607-692-3093  ~  [email protected]

 

 

OBJECTIVE

To obtain a hardware or network engineer or administrator position.

 

Technical Skills

Experience with the following:

MS-DOS, MS Office 97/2000/XP, Windows 3.1 to 2000, Workstation and Server NT 4.0/2000, TCP/IP, Ethernet, Wireless 802.11x, RAS, IIS, ColdFusion, Retrospect Backup, and FileMaker Servers. Worked with PCs and Macintosh computers in small business and enterprise environments. Also able to successfully install, upgrade, configure, and troubleshoot hardware.

 

Certifications

Microsoft Certified Professional (MCP)

* Windows NT 4.0 and Windows 2000

 

EXPERIENCE

7/2003 - Present

LexisNexis

Matthew Bender

Conklin, NY

 

 

Systems ENGINEER

 

 

* Desktop support 90+ PC's (Windows 2000/XP, Office XP/2003 and other various applications)

* Backup for Sr. Systems Engineer - includes servers, backups, networking, and telephony support

* Lead on project to replace all computers at my location (part of overall organization initiative)

* Member of upgrade team to implement LANDesk 8.1 on 1000+ PC's

 

 

 

 

 

 

 

 

 

 

7/2001 – 7/2003

  Cornell University

Ithaca, NY

 

 

Systems Manager

 

 

* Resolved computer, network and server problems in a Windows 95/98/NT/2000 Pro/Server, MAC OS 8/x, TCP/IP network environment

* Managed student workers 10-20 hours per week

* Upgraded all servers to Windows 2000 with implementations of Active Directory parent/child directories, DHCP, and WINS.

* Introduced a standard desktop configuration and replaced all (~70) desktop computers

* Brought all units into compliance with software licensing and computer hardware standards for audit purposes

* Implemented a new data backup system

* Installed software firewalls on all data servers for security

* Rebuilt Web server with Windows 2000 Server, IIS 5, ColdFusion 5 Server, and ActivePERL

* Managed projects to rewire buildings, implement secure wireless connectivity, and bring the College's technology up to date

 

 

2/2001 - 5/2001

Systems Manufacturing Corporation --> contracted by Pyramid Business Systems, Inc

Endwell, NY

 

 

Network Administrator

 

 

* Supervised the network specialist and helped him solve PC issues.

* Setup new employees with network connectivity, E-Mail, and permissions to shared resources at local and remote offices.

* Troubleshot network, cabling, hardware and software issues.

* Rescheduled the network backups and made necessary restorations.

* Created documentations of software setups and configurations.

* Inventoried software and hardware to maintain licensing compliance.

* Connected computers to the network, included making and running Ethernet cables.

 

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* Requested and purchased hardware, software and networking equipment.

* Updated and configured VirusScan throughout the company.

* Ghosted and rolled out PCs for the JD Edwards implementation.

* Worked with Windows NT 4.0 servers and workstations, Windows 98 and 2000, Exchange 5.5, Vertis Backup Exec, JD Edwards OneWorld, Symantec Ghost 6.5, and IBM AS/400 client software.

* Installed and configured various hardware components and software packages.

 

 

10/2000 - 2/2001

FedEx --> contracted by Comms People, Inc.

Syracuse/Utica, NY

 

 

PC TECHNICIAN

 

 

* Made precalls to qualify clients for potential upgrades
* Upgraded Windows NT FedEx PowerShip and Server software at client sites
* Implemented Visions64 and configured RAS
* Troubleshot modem, RAS connection and hardware issues
* Performed hard disk drive transfers/ swaps
* Imaged new hard disk drives

 

 

11/1999 - 7/2000

Cleaner’s Supply, Inc.

Conklin, NY

 

 

MARKETING ASSOCIATE

 

 

* Managed monthly promotional codes, mailing list, and client databases.
* Maintained good-standing relationships with outside contacts.
* Recommended advertising and equipment purchases.

 

 

1/1999 - 11/1999

Computer Associates International, Inc. - interBiz Financial Group

Fort Lee, NJ

 

 

MARKETING COMMUNICATIONS WRITER/ADVISOR

 

 

* Rewrote and helped redesign the corporate Web site to serve worldwide clients.
* Wrote for the corporate Computer Associates Intranet.
* Wrote and distributed the monthly in-house Marketing newsletter.

 

 

7/1997 - 12/1998

Kingdom, Inc. - Kingdom Computers Division

Mansfield, PA

 

 

MARKETING ADVISOR/COORDINATOR/COPYWRITER

 

 

* Extensive PC hardware training to fully understand our line of products.
* Modified the existing ad code reporting system.
* Managed production process of all advertising and catalog projects.
* Created trade show procedures

 

EDUCATION

10/2000

IKON Office Solutions - Education Services

US-NY-Syracuse

 

 

 

Completed official Microsoft Certified Systems Engineer (MCSE) courses for Windows NT 4.0 certification.

 

 

1997

Mansfield University of Pennsylvania

US-PA-Mansfield

 

 

Bachelor's Degree

 

 

B.S., Business Administration/Marketing
Internship at Kingdom Computers, Mansfield, PA

 

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