DOCUMENTATION AND OTHER VENDOR REQUIREMENTS FOR WIFI WI-FI EQUIPPED DEVICE RADIOCOMMUNICATIONS REPORT COVERING: AS/NZS 4268:2017 Radio equipment and systems - Short range devices - Limits and methods of measurement EMR REPORT COVERING: ARPANSA The product must be shown to be compliant with EMR requirements of the Australian Radiation Protection and Nuclear Safety Agency. ( ARPANSA) If the device only uses 2.4GHz and the power to the antenna is less than 25mW, then no special report is needed. But, we need some evidence that the power is less than 25mW. That can come from the 4268 report, or from the manufacturer's data sheet for the WiFi chipset , or by measuring the DC power the transmitter chip draws. If the WiFi transmitter puts out more than 25mW, or it can also work on 5.8GHz, then an EME survey to the Australian ARPANSA standard is mandatory. OTHER MANDATORY REQUIREMENTS: DOC-QUAL QUALITY OF COMPLIANCE DOCUMENTATION For most electrical appliances, ideally there should be no more than about 7 documents, including approval certificates. It is expected that suppliers will have all these documents in place prior to the tendering process. 1.NO EVALUATION CAN COMMENCE AND NO ORDERS CAN BE PLACED UNTIL SUITABLE QUALITY DOCUMENTATION HAS BEEN SIGHTED BY QA. 2. THE FACT THAT DOCUMENTATION MEETS OUR DOCUMENT QUALITY STANDARDS DOES NOT NECESSARILY MEAN THE DOCUMENTS ARE ACCEPTABLE. THE PRODUCT STILL MUST BE SHOWN TO MATCH THE REPORTS. Documents may be rejected for any of the following reasons: • Test reports that are more than 3 years old • Test reports from labs with insufficient accreditation • Test reports that cover an unreasonable range of models, or completely unrelated models • Illegible Documents that are not original PDFs from lab or certifying body (Scans of paper documents are NOT acceptable) • Test reports that do not include clear identifying photos • Test reports that mention Photo annexes which are not supplied • Electrical safety reports with a later date than the Approval certificate • Electrical Safety reports that do not address Australian Regional Differences. • Documents with unexplained discrepancies between PDF date and issue date • Documents that are only Drafts, and/or unsigned and/or undated • Documents that are made up of more than 4 PDF sections (including Photo Annexe) • Documents that are missing pages • Mixtures of model-specific and irrelevant documents (so-called "shovelware"). That is, supplying a large stack of unsorted files and expecting QA to find for the relevant ones. KNOWN CONSTRUCTION ISSUES (FROM PAST EXPERIENCE): LENGTH 1. Ensure all supplied AC cords and other cables are the specified length (That is, watch for suppliers who shorten the cable to save money). 2. With Audio cables, the specified length must be the actual cord length, not including the connector plugs. For example a "1 Metre" cable must actually have 1 Metre of cable. 3. or declared articles, check that any change to cord length does not invalidate the Approval certificate. (Eg, buyers doing a "special" extra-cord-length version of an existing Power Board for a special promotion). DISC-PSI DVD/Blu-Ray players special Pre-Shipment Inspection instructions: • All players must be able to load and eject both 5 inch and 3 inch discs • All common disk formats must be fully supported: CD, CD-R, CD-RW, DVD, DVD-R, DVD+R , DVD-RW, DVD+RW, plus BD and BR-R for Blu-Ray Players • All basic functions (Play/Pause Stop/Eject) must be available on the body of the unit, that is, it must be possible to operate the device without the remote. • For DVD players, if any playback capability other than DVD MPEG2 is claimed, (eg 'MPEG4)' this must be at minimum, capable of true 720 x 576 PAL resolution. 'Token"'capability (eg 'only up to 320 x 240') is not regarded as true playback. Such limited capability may be mentioned in the instructions, but must not be displayed on the giftbox. • The above equally applies to any other media playback offered (eg USB or SD card) • The disk player should have "last play" memory, so if the power is switched off, it will remember where play left off. • DVD players must be able to play Region 4 discs and the players must be marked "Region 4". It is not an issue if they can also play discs from other regions. (If necessary AUQA can supply the necessary test discs). • Blu-Ray Players must be able to play "Region B" Blu Ray discs and they must be marked "Region B" • If network streaming (WiFI or cable) is provided, this must be demonstrated to work. If factory does not have test facilities for this, verification by an outside lab must be produced. KNOWN CUSTOMER SATISFACTION ISSUES (FROM PAST EXPERIENCE): MANUAL USER MANUALS. • All instruction manuals must be in clear, grammatically correct English. If required by QA, factory manuals must be re-written by a specialist manual authoring company. • Fonts must be no smaller than 6 Point Arial, and must be easily readable by a person with normal vision, or using their normal reading glasses. That is, no additional magnification should be required to read the manual. • All mandatory warning statements as required by the relevant safety standard must be included in the manual. NOTE: Contrary to common belief, these do NOT have to be a word-for-word recitation of what is written the the Standard; it is permissible to modify them to more accurately describe the particular product. • A copy of the current Group Warranty Statement must be included in the "Warranty" section. Take care to ensure that division contact details are correct. (For example, don't put Variety Store details in a Supermarkets product warranty). BATT & CABLE • All remote controls must come with batteries. These must be shipped unconnected to the remote, either by packing then separately, or by means of a pull-out insulating strip or similar. • All Audio-Visual devices incorporating basic Red-Yellow-White jacks must come with a basic Red-Yellow-White AV cable. If either of the above is not possible, a suitable warning must appear on the packaging (eg requires 2 x AAA batteries, not supplied). OSD • On-screen user displays must be in sensible, correctly spelled English, in a professional-looking font. • Except for the case of products specifically intended for children, no "cute" cartoon figures or pointless animations are to be used for On-Screen displays. • All OSDs must automatically disappear form the screen after less than 5 seconds. • Beware of Patent Trolls. In particular, variable transparency menus are actually covered by Rovicorp patents. They will typically wait until the retailer has sold a large number of items, then demand patyment.