DOCUMENTATION AND OTHER VENDOR REQUIREMENTS FOR USB HUBS EXT POWERED EMC REPORT COVERING: AS/NZS CISPR 22:2009 Information technology equipment - Radio disturbance characteristics - Limits and methods of measurement Note CISPR 22 and CISPR 13 will eventually be replaced by the combined standard AS/NZS CISPR 32 OTHER MANDATORY REQUIREMENTS: PSI-GEN Pre-Shipment Inspection: Standard Checking Requirements for All Products 1. Factory address of PSI location MUST match address shown on initial Brief. (Critical Failure). Inspectors must take reasonable steps to verify that goods Inspected were actually made on those premises. 2. GB internal packing must match specification (ie styrfoam, recycled fibreboard etc) and products must survive specified-height drop test of outer carton, without obvious damage to product Giftbox. 3. Labelling of outer carton must match supplied Data 4. Artwork of giftbox must match supplied artwork 5. Packed IM must match supplied Artwork 6. Warranty information either in manual or as separate document must match supplied documentation /artwork PLUGPACK If a device is supplied with a separate power supply or charger, all compliance documentation relevant to that is also required: SAFETY REPORT to a currently accepted version of EITHER: AS/NZS 60065 OR AS/NZS 60950.1 OR AS/NZS 61558 in conjunction with AS/NZS 61558.2.6:2009 EMC REPORT (IF ADAPTOR NOT INCLUDED IN MAIN APPLIANCE EMC REPORT) to a currently accepted version of EITHER: AS/NZS CISPR 13 OR AS/NZS CISPR 22 OR AS/NZS CISPR 32 ENERGY EFFICIENCY (MEPS/GEMS) REPORT TO AS/NZS 4665.1:2005+A1 Performance of external power supplies - Test method and energy performance mark, AND: AS/NZS 4665.2:2005 Performance of external power supplies - Minimum energy performance standard (MEPS) requirements The adaptor must also be registered on the www.energyrating.gov datatbase, and carry the appropriate efficiency rating marking. DECLARED ARTICLE An AC Adaptor is a declared (AKA Proclaimed or Prescribed) article. It consequently requires a current Australian Approval certificate. In Australia it must also be registered by the importer on the ERAC Database. In New Zealand the retailer must sign and keep an on hand an SDoc (Statutory Declaration of Compliance) as well as copies of all relevant Approval documentation. Its rating label must also carry the mandatory text described on its approval certificate. POWER CORD If the adaptor uses a separate power lead, we require current Australian Approvals Certificates for: • The mains cord • The mains plug • The appliance connector (if a detachable cord is used). This is IN ADDITION to the Approval Certificate for the plugpack itself, if applicable. DECLARED This product is a declared (AKA Proclaimed or Prescribed) article. It consequently requires a current Australian Approval certificate. In Australia it must also be registered by the importer on the ERAC Database. In New Zealand the retailer must sign and keep an on hand an SDoc (Statutory Declaration of Compliance) as well as copies of all relevant Approval documentation. IP Be aware of Intellectual Property issues and traps. Examples are Patents on White LEDs, Rovicorp's acquisition of a range seemingly trivial but potentially costly features of on-screen displays for Set Top Boxes, VCRs etc. Also, all digital Video and Audio licensing must be in place (eg MPEG, MP3 etc) KNOWN CUSTOMER SATISFACTION ISSUES (FROM PAST EXPERIENCE): MANUAL USER MANUALS. • All instruction manuals must be in clear, grammatically correct English. If required by QA, factory manuals must be re-written by a specialist manual authoring company. • Fonts must be no smaller than 6 Point Arial, and must be easily readable by a person with normal vision, or using their normal reading glasses. That is, no additional magnification should be required to read the manual. • All mandatory warning statements as required by the relevant safety standard must be included in the manual. NOTE: Contrary to common belief, these do NOT have to be a word-for-word recitation of what is written the the Standard; it is permissible to modify them to more accurately describe the particular product. • A copy of the current Group Warranty Statement must be included in the "Warranty" section. Take care to ensure that division contact details are correct. (For example, don't put Variety Store details in a Supermarkets product warranty).