DOCUMENTATION AND OTHER VENDOR REQUIREMENTS FOR TRAVEL ADAPTORS

ELECTRICAL SAFETY REPORT COVERING:

AS/NZS 3100:2017
Approval and test specification - General requirements for electrical equipment.

AS/NZS 3122:2015
Approval and test specification - Socket-outlet adaptors

OTHER MANDATORY REQUIREMENTS:

DECLARED
This product is a declared (AKA Proclaimed or  Prescribed) article. It consequently requires a current Australian Approval certificate. 
In Australia it must also be registered by the importer on the ERAC Database.
In New Zealand the retailer must sign and keep an on hand an SDoc (Statutory Declaration of Compliance) as well as copies of all relevant Approval documentation.

CORD
We require current Australian Approvals Certificates for: 
• The mains cord
• The mains plug 
• The appliance connector (if a detachable cord is used). 
This is IN ADDITION  to the Approval Certificate for the appliance itself, if applicable.

• The components of the cord must be marked in accordance with the requirements of their approval certificates.

• The length of cords supplied in production product must match the length of the evaluated sample.

PSI-GEN
Pre-Shipment Inspection: Standard Checking Requirements for All Products
1. Factory address of PSI location MUST match address shown on initial Brief. (Critical Failure). Inspectors must take reasonable steps to verify that goods Inspected were actually made on those  premises.
2. GB internal packing must match specification (ie styrfoam, recycled fibreboard etc) and products must survive specified-height  drop test of outer carton, without obvious damage to product Giftbox.
3.  Labelling of outer carton must match supplied Data
4. Artwork of giftbox must match supplied artwork
5. Packed IM must match supplied Artwork
6. Warranty information either in manual or as separate document must match supplied documentation /artwork


DEC-LABELLING
This item is a declared article.
It must be marked and labelled  in accordance with  the requirements of its approval certificate.

PSI-240V
Pre-Shipment Inspection: Additional Checking Requirements for all mains-powered electrical products.
1. All critical components listed in Safety report must be identified and photos inserted in PSI report
2. Internal construction and wiring must match safety report. Internal Photos of an inspected sample must be included 
3. Markings on Appliance, Plug, Cord and Appliance connector (if used) must match the requirements of their approval certificates.
 
4. If any approval date shows due to expire 6 months or less  after date of inspection, shipment must be marked "Fail" pending confirmation manufacturer intends to renew. 
5. Mechanical operations (switches etc) must be tested for the  specified number of operations.

6.  Timers must be tested for timing accuracy
  
7. For high-power heating appliances (heaters, irons etc) and lighting products, actual measured  Power consumption must match rating label.
8. Internal construction and layout must match photos in EMC report. (Same photos as for Safety report).
9. A high-voltage (HIPOT) insulation test must be carried out, as per the safety report. If the factory does not have such facilities in-house, they will need to explain the method they use to confirm safety compliance.

KNOWN CUSTOMER SATISFACTION ISSUES (FROM PAST EXPERIENCE):

MANUAL
USER MANUALS.
• All instruction manuals must be in clear, grammatically correct English. If required by QA, factory manuals must be re-written by a specialist manual authoring company.
• Fonts must be no smaller than 6 Point Arial, and must be easily readable by a person with normal vision, or using their normal reading glasses. That is, no additional magnification should be required to read the manual.
• All mandatory warning statements as required by the relevant safety standard must be included in the manual.
NOTE: Contrary to common belief, these do NOT have to be a word-for-word recitation of what is written the  the Standard; it is permissible to modify them to more accurately describe the particular product.
• A copy of the current Group Warranty Statement must be included in the  "Warranty" section. Take care to ensure that division contact details are correct. (For example, don't put Variety Store details in a Supermarkets product warranty).