DOCUMENTATION AND OTHER VENDOR REQUIREMENTS FOR POWER LINE COMMUNICATION DEVICE (EG ETHERNET-OVER-MAINS ADAPTOR)

ELECTRICAL SAFETY REPORT COVERING:

AS/NZS 60950.1:2015
Information technology equipment - Safety - General requirements

EMC REPORT COVERING:

AS/NZS CISPR 22:2009
Information technology equipment - Radio disturbance characteristics - Limits and methods of measurement
Note CISPR 22 and CISPR 13  will eventually be replaced by the combined standard AS/NZS CISPR 32

(NZ ONLY) HARMONICS AND FLICKER REPORT COVERING:

AS/NZS 61000.3.2:2007 + A1: 2013 (NZ Only)
Electromagnetic compatibility (EMC)-Limits - Limits for harmonic current emissions (equipment input current = 16 A per phase)

OTHER MANDATORY REQUIREMENTS:

PSI-GEN
Pre-Shipment Inspection: Standard Checking Requirements for All Products
1. Factory address of PSI location MUST match address shown on initial Brief. (Critical Failure). Inspectors must take reasonable steps to verify that goods Inspected were actually made on those  premises.
2. GB internal packing must match specification (ie styrfoam, recycled fibreboard etc) and products must survive specified-height  drop test of outer carton, without obvious damage to product Giftbox.
3.  Labelling of outer carton must match supplied Data
4. Artwork of giftbox must match supplied artwork
5. Packed IM must match supplied Artwork
6. Warranty information either in manual or as separate document must match supplied documentation /artwork


PSI-240V
Pre-Shipment Inspection: Additional Checking Requirements for all mains-powered electrical products.
1. All critical components listed in Safety report must be identified and photos inserted in PSI report
2. Internal construction and wiring must match safety report. Internal Photos of an inspected sample must be included 
3. Markings on Appliance, Plug, Cord and Appliance connector (if used) must match the requirements of their approval certificates.
 
4. If any approval date shows due to expire 6 months or less  after date of inspection, shipment must be marked "Fail" pending confirmation manufacturer intends to renew. 
5. Mechanical operations (switches etc) must be tested for the  specified number of operations.

6.  Timers must be tested for timing accuracy
  
7. For high-power heating appliances (heaters, irons etc) and lighting products, actual measured  Power consumption must match rating label.
8. Internal construction and layout must match photos in EMC report. (Same photos as for Safety report).
9. A high-voltage (HIPOT) insulation test must be carried out, as per the safety report. If the factory does not have such facilities in-house, they will need to explain the method they use to confirm safety compliance.

MANUAL
USER MANUALS.
• All instruction manuals must be in clear, grammatically correct English. If required by QA, factory manuals must be re-written by a specialist manual authoring company.
• Fonts must be no smaller than 6 Point Arial, and must be easily readable by a person with normal vision, or using their normal reading glasses. That is, no additional magnification should be required to read the manual.
• All mandatory warning statements as required by the relevant safety standard must be included in the manual.
NOTE: Contrary to common belief, these do NOT have to be a word-for-word recitation of what is written the  the Standard; it is permissible to modify them to more accurately describe the particular product.
• A copy of the current Group Warranty Statement must be included in the  "Warranty" section. Take care to ensure that division contact details are correct. (For example, don't put Variety Store details in a Supermarkets product warranty).

DOC-QUAL
QUALITY OF COMPLIANCE DOCUMENTATION
For most electrical appliances, ideally there should be no more than about 7 documents, including approval certificates.  It is expected that suppliers will have all these documents in place prior to the tendering process. 

1.NO EVALUATION CAN COMMENCE AND NO ORDERS CAN BE PLACED UNTIL SUITABLE QUALITY DOCUMENTATION  HAS BEEN SIGHTED BY QA.
2. THE FACT THAT DOCUMENTATION MEETS OUR DOCUMENT QUALITY STANDARDS DOES NOT NECESSARILY MEAN THE DOCUMENTS ARE ACCEPTABLE. THE PRODUCT STILL MUST BE SHOWN TO MATCH THE REPORTS.

Documents may be rejected for any of the following reasons:

• Test reports that are more than 3 years old
• Test reports from labs with insufficient accreditation
• Test reports that cover an unreasonable range of models, or completely unrelated models
• Illegible Documents that are not original PDFs from lab or certifying body (Scans of paper documents are NOT acceptable)
• Test reports that do not include clear identifying photos
• Test reports that mention Photo annexes which are not supplied 
• Electrical safety reports with a later date than the Approval certificate
• Electrical Safety reports that do not address Australian Regional Differences.
• Documents with unexplained discrepancies between PDF date and issue date
• Documents that are only Drafts, and/or unsigned and/or undated 
• Documents that are made up of more than 4 PDF sections (including Photo Annexe)
• Documents that are missing pages
•  Mixtures of model-specific and irrelevant documents (so-called "shovelware"). That is, supplying a large stack of unsorted files and expecting  QA  to find for the relevant ones.