Dereck R. McCuller
2255 Holly Hill
Drive
Decatur, GA
30032
Home Phone:
404.286.0247
Message Phone: 678.508.6101
Day Phone:
404.657.8008 E-mail: [email protected]
Professional
Summary
Results attaining Office Manager with 10+
years of experience managing office operations, evaluating office
procedures/policies and a demonstrated ability to perform a number of projects
accurately and meet critical deadlines with attention to detail. Proven ability
to complete projects and in a timely fashion.
Core Strengths
|
ü
Switchboard/Telephone
Answering |
ü
Confidential
Correspondence & Data Entry |
ü
Office Scheduling |
|
ü
Oral
& Written Communication |
ü
Productivity
& Performance Management |
ü
Multi
Tasker |
|
ü
Client
Relationship Management |
ü
Reporting,
Recordkeeping & Documentation |
ü
12000
KSPH |
|
ü
Problem
Solving & Decision Making |
ü
Special
Events & Project Management |
ü
Key
Account Development |
|
ü
Functions
Planning & Management |
ü
Vendor
& Supplier Negotiations |
ü
Attention
To Detail |
|
ü
General
Accounting Operations |
ü
Team
Building & Leadership |
ü
Goal
Setting & Achievement |
|
ü
Process
& Productivity Improvements |
ü
Staff
Training, Development & Mentoring |
ü
Civil
Procedures |
|
ü
Strategic
Planning & Development |
ü
Executive
& Administrative Support |
ü
Computer
Proficiency |
Education & Career Training
Atlanta Technical Institute
Certificate
of Completion: Paralegal Studies
Atlanta Technical College
Associates
of Applied Technology: Computer Information Systems ( Programming)
United States Army
Certificates of
Completion: Basic Management Training Course: Basic Office Clerk/Service
Records Training Course: Basic Typing, Army Manpower Management Systems.
Computer
Skills & Assets
Microsoft
(Word, Excel, Outlook, Access, Internet Explorer, PowerPoint), GroupWise,
Georgia Workforce System,
Customer
Information Control System, Unix, Crimnet, Adobe PDF Reader, AM Tex Messaging
Professional Work Summary
Georgia
Department of Human Resources (Fulton County D F C S) Atlanta, Georgia 1997-Present
Office Manager
v
Provided support to Administrative staff; coordinated client &
staff meetings, provided logistic arrangements and necessary support on as
needed basis.
v
I interpret and coordinate the implementation of new policy.
v
Maintained database containing personal information and detailed
records for clients.
v
Served as coordinator for displaced individuals: helped them make
travel and lodging arrangements, locate resources
v
Organized all service-related needs and activities for customers.
v
Trained staff on routine administrative functions such as faxing,
mailings, answering incoming calls, and maintaining the files and records
database for the Department of Family & Children Services clients.
v
Interviewed, trained and
mentored personnel; performed evaluations and decided on salary increases and
promotions; enforced OSHA regulations as required.
v
Analyze daily customer activity reports to determine assignment
delegation for up to 30 case mangers.
v
Proven ability for
identifying and resolving internal and external client issues.
v
Develop and maintain
cooperative relationships with clients and employers pairing the two groups
together depending on their individual need.