Aug 2004 to date - Assistant Restaurant Manager with Pizza Express Plc, at their Kew branch in London (previously worked in their East Sheen branch).
Job Description: Reporting to the Restaurant Manager the job involves, apart from the day to day running operations; Recruitemnt, Training, Appraisal and Disciplinary Action involving staff; operating the payroll system; working on local marketing strategies; and ensuring product quality and service standard. Kaushik has been management trained and have helped out at their Kew Branch (voted Restaurant of the Year 2004-2005). Kaushik has also undergone different Training Modules such as Leadership Skills, Capabilities etc
June 2002 to Aug 2004 - Assistant Restaurant Manager at The Clock Restaurant & Bar, Hanwell, London.
Job Description: Reporting to the Restaurant Manager, overseeing promotions and marketing strategies; managing and training the floor staff; organising and managing shifts, completing reports and banking operations; bar stock control and ordering; co-ordinating with the Kitchen department; handling guest requests & complaints and other general duties. Attended different workshops on cocktail training, wiskey tasting, Bar setup and drinks service organised by Diageo, worlds leading premium drinks business.
February 1999 to June 2002 - Restaurant Supervisor Bella Pasta, South Kensington, London.
Started working in Bella Pasta in Ealing Broadway, London as a chef and later also as a waiter. In August�00 took an internal transfer to the Earl�s Court, London Branch and transferred to the above location in August�01.
Job Description: Teamwork; day to day restaurant operation; organising and managing night shifts, completing reports and banking operations; co-ordination with Kitchen/Service departments; maintaining par stock & food ordering; training new staff; handling guest requests & complaints and other general duties.
October 1996 to January 1999 - Event Manager with Institute of Advanced Management, Calcutta.
Job Description: planing, organising and marketing events; working and negotiating with artists, media, sponsors and participants; complying with legal and social regulations; locating & renting halls and venues.
Successfully organised three annual Inter-College Cultural Festivals involving different colleges and universities from various parts of the country. Each of these events spanned 2 days involving about 3,000 people and ended with Rock Shows reaching an audience of about 8,000 people. All these programmes were covered by local media and were attended by distinguished artists and guests.
April 1996 to September1996 - Various Positions as part of Industrial Placement at Goa Renaissance Resort (now renamed Ramada Caravella Beach Resort), Goa, India. Worked as Night Shift Room Service Supervisor, Bar Supervisor, Front Office Assistant, Kitchen Assistant and Housekeeping Floor Supervisor.
1992 to 1998 - Freelance Journalist with The Statesman, a leading English daily from India (Published from Calcutta and New Delhi). Began as School Co-ordinator (2 years) for their weekly school supplement �VOICES�. Regularly wrote articles on careers, wildlife, sports and other features. Undertook interviews, and made collages for the supplement. Having left school worked as a freelance journalist writing a few occasional articles for their mid-week supplement.
EDUCATION
January 1999 to June 2000 - BA (Hons) Degree in Hospitality Management with Human Resource Management - Thames Valley University, Ealing, London.
Subjects: Corporate Hospitality, Information Technology Strategies, International Human Resource Management, Strategic Hospitality Management, Strategic Human Resource Management, English Composition, Hotel Engineering, Macroeconomics, Microeconomics and Marketing for European & American Tourism.
Dissertation Topic: �Demographic Influences on Human Resource Planning in Hotels�.
June 1995 to May 1998 - Diploma in Hotel and Catering Management -
Institute of Advanced Management, Calcutta, India.
Subjects: Accountancy, Food & Beverage Management, Food Preparation, Food Science, Front Office Management, Housekeeping, Human Resource Management, Information Technology, Law, Management Principals, Marketing, and Nutrition.
June 1992 to May 1995 - ISC (A level) Board examination - Don Bosco School, Bandel, India.
Subjects: Physics, Chemistry, Biology, English as first language, and Bengali.
June 1987 to May 1992 - ICSE (GCSE level) Board examination - Don Bosco School, Bandel, India.
Subjects: Physics, Chemistry, Biology, Mathematics, History, Civics, Geography,
Economics, English as first language, Bengali.
SKILLS & ACHIEVEMENTS
Supervision of restaurant operation;
Management and training of restaurant floor staff;
Oversight of restaurant promotion and marketing strategies;
Stock control and ordering;
Dealing with guest requests and complaints;
Planing, organising, and executing events, training courses and workshops;
Experienced in use of MS Office, Intranet, Netscape, Basic HTML;
Experienced in the use of 'Kerpad' and 'Checkout' restaurant systems;
Experienced in the use of HIS property management system;
Continoiusly acheiving very high mystery customer scores and meeting sales targets.
Being management trained at the Best restaurant within the company and help them acheive sales of 69% over last year.
Founder member of the annual inter-college cultural festival involving more than 5000 people;
Founder member of inter-school science festival involving 1500 people;
Student head of school science club with 600 members;
Editor of the science club magazine;
Represented the school in one of the the largest English daily with regular write-ups;
Representative for his school and college at various Quiz and Science Exhibitions.
INTERESTS
Outdoor Photoaphy, Cycling, Reading, Cooking, Travelling, expeiencing diffeent cultures, and meeting different people, watching sports such as Fomula One, Cricket, Lawn Tennis and Football.
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