toys in the attic: Values
and Value-Orientations 434 4 The Theory
of Action and Its Application 4.3 Toward a Classification of Interactions -
HENRY A. MURRAY In the domain of psychology few
experiences have been more sobering, if not dismal, than the failures of the imagination,
the confusions and dissensions, which have marked our collective efforts to explain the directionality of human behaviors. These defeats are most embarrassing, since
no adequate theoretical system can be reared until a foundation of acceptable definitions
and propositions relative to functional tendencies has been laid. That muscle and/or words become
temporally coordinated in such a way as to produce effects, momentary or
enduring, is an observable and predictable fact of nature. Equally given and undeniable is the further
fact that these achieved effects are commonly conducive to a man's physical and
psycho- logical
well-being, his development and his survival.
The problem, of course, is how to analyze and reconstruct, to interpret
and predict, these directional proceedings.
In the field of biology, of
animal action and learning, some radical differences of opinion are still
unresolved, but the issues are straight-edged, and largely for this reason,
progress is discernible. In the field
of human action, on the other hand, the issues are fuzzy-edged and most of us
are floundering in
vagueness. We are still babblers, for
the most part, in a Tower of Babel. In
fact, one sibling in the social science family, the important subscience of interpersonal
verbal behaviors, is only just beginning to focus its eyes, move its lips, and utter a few sounds which its parents fondly believe are
publicly intelligible. Where
so many competent investigators are still fumbling, it is the part of prudence
to proceed warfly. Also, there are
certain other considerations - say those of time and space - which likewise
dictate caution in setting the scope of the endeavor. Therefore, my aim here will be merely that of help- ing to prepare for a theoretical foundation by disposing
of a few interfering boulders of cognition and by submitting some boards for a
frame into which propositional cement may someday be poured with
confidence. 435 In this paper I shall attempt to
elucidate the widely preached but narrowly practiced assumption that the social
scientist's "real entity" (as Whitehead might say) is a temporal unit
of interacting processes, the simplest being a short interpersonal proceeding,
say the movements and words of the actor (the subject, S) and the reaction of
the alter (the object, 0). I submit that, in representing an interaction unit
of this type, the object must be given the same conceptual status as the
subject, that is, our model of the proceeding should include as much
formulation of the object's thought and speech as of the subject's thought and
speech. Also, I submit that on both
sides of the equation the most crucial and
indispensable of all the variables is that of directionality; that is,
the need-aimed action of the subject and the need-aimed action of the object. In other
words, we have to deal with the most troublesome of concepts, that denoted by
such terms as conation, tendency, drive, propensity, motive, purpose, wish,
desire, intention, impulse. This will
constitute my chief conceptual focus, but it should be understood that whatever
conclusions may be reached relative to this entity will
apply to the object (chief constituent of the subject's situation) as well as to the subject (chief constituent of
the object's situation). The status of the entity, from
the point of view of a logical positivist, is that of a nonobservable construct
or intervening variable, which belongs, in Carnap's language, to the category
of disposition concepts. It is a state,
in short, that is characterized by the tendency to actions of a certain kind. (After a
sufficient period of learning, these actions can be defined most significantly
in terms of the kind of
satisfying effect which they are likely to produce.) For the present, this is all we shall assume about the nature of
this variable, which I shall call "need" or, more generally,
"tendency." One of the granite boulders of
cognition, from my eccentric and unfashionable viewpoint, is the model of the culture-clear, conscience-free, maze-imprisoned,
hunger-driven, cheese-seeking rat, which is forever engraved on the
entablatures of our cortices.
Greatly impressed, as we should be, by the strictly designed experiments
and clear-cut findings of the animal psychologists, we have been disposed to
accept one or another of their several formulations as the best paradigm of
human conduct and thereby to accept, without so much as a scientific shrink,
the audacious assumption of species equivalence. This decision of ours has resulted in a rigid circumscription and
distortion of our view of behavioral phenomena, because knowledge of how a rat copes with its tasks is applicable to no more
than a small portion of the event-manifold which constitutes the life
history of a personality. It does not,
for example, help us very much in understanding how a scientist copes with the
task of constructing a theory of social action and of communicating it to his
colleagues in such a way that it appeals to them as much as cheese appeals to a
healthy rat. For several reasons, to be spelled out later, I believe that
Maslow is right in characterizing the hunger drive as "atypical rather
than typical." 436
The Theory and Its Application The
fact that the investigations of animal psychologists have been technically most
satisfying should not produce "negative hallucinations in respect to the many important kinds of
human behavior which are susceptible to neither precise measurements, precise
interpretations, nor precise predictions.
Since psychology is among the
youngest and least sophisticated of the sciences, gnawing feelings of
inferiority are almost universal (even normal) in our profession. As a result, many of us are harrassed by
relentless and importunate cravings for scientific maturity, which incline us to leap over all the tedious stages
of observation, description, and classification through which chemistry and all
the biological and medical sciences have passed, and find
short cuts to eminence via logical positivism and mathematical models. This zeal for uncriticizable statements and
precisely verifiable measurements should certainly be encouraged, but not
without the warning that in pursuing Certainty,
the Absolute, one is likely to leave Man, the thinking reed, forsaken in the rear. Here, quite obviously, I am giving voice to a "prejudice" – that is, an unpopular
opinion - which places me, however, in the company of Pratt, a clear
thinker, who has suggested that psychology has not yet advanced to the state at
which exact formalization of its theories is rewarding. As my friend Hanns Sachs used to say: "You can't make a leaf grow by stretching it." I am also prompted to quote Aristotle, not
popular these days: "it is the part of an educated man to seek exactness
in each class of subjects only so far as the nature of the subject
admits." Before settling on an animal paradigm as foundation for psychology,
would it not be well to observe and collect records of a great variety of
behaviors - especially interpersonal verbal behaviors - and attempt to classify
them roughly? Despite shouts of
"No!" this is my chief proposal for the present. But, before discussing it in greater detail,
it seems advisable to set down some of the less commonly stated assumptions
that are basic to the notions presented in this paper. Toward
a Classification of Interactions 437 A FEW ASSUMPTIONS 1. Proceedings of personality. Personality is
the governing organ of the body, an institution, which, from
birth to death, is ceaselessly engaged in transformative
functional operations. Its historic
course may be viewed as a long succession of proceedings
punctuated by periods of sleep, during which unconscious
anabolic processes regenerate the stores of energies that have been expended in
the catabolic processes of its waking life.
It is sometimes convenient to
distinguish between internal and external proceedings. An internal proceeding is a temporal segment
during which the personality, abstracted from its environment (as in sleep), is
preoccupied with its inner life - daydreaming perhaps, or attempting to
interpret and evaluate a past event, or to predict the future, or to settle
some conflict, or to solve some intellectual problem, or to assess its own
abilities, or (let us say finally) to select a goal and lay out a plan of
strategies. Internal proceedings predominate during periods of solitude. They are usually more frequent and prolonged
in scientists, artists, philosophers, religionists, and introverts generally. An external proceeding,
on the other hand, is a stretch of time during which the processes of
personality are engaged in dealing immediately and overtly with one or more
things or persons of its environment – in observing or manipulating, in giving
or taking, cooperating or competing, exchanging information or expressing
values, persuading or yielding to persuasion, serving or being served, fighting
or arriving at a peaceful settlement, and so forth. The social scientist's unit of concrete reality is not an instantaneous
thing, field, or structure, but an event,
which I am calling a "proceeding." If necessary, the length of a
proceeding can be precisely defined (say, the duration of a single interaction
between two people), but, as a rule, it is more feasible to define it
loosely. Any one of the small-group
meetings which Bales and others have been observing so systematically might be
taken as an example of a proceeding, the social psychologist's real
entity. Ideally,
the duration of a proceeding is determined
by (1) the
initiation and by (2) the completion
of a dynamically significant pattern of behavior, exhibited, for example, by a
rat running a maze and feeding to the point of satiation or by a pianist
playing a sonata from start to finish. In short, the temporal dimension
is an integral part of all behaviors, and so, in order to discern the nature of
any single sample of action, the psychologist must observe its course through a
sufficient period of time.
Instantaneous records (e.g., a photograph during the expression of an
emotion) or observations regulated by the clock
are incongruent with reality. As I see it, then, proceedings
are the things which we observe and try to represent with models and to
explain, the things which we attempt to predict, the standards against which we
test the adequacy of our formulations.
Here the sociologist's task is much more
complicated than the psychologist's, since he must conceptualize, very
often, a complex system of concurrent (as well as
consecutive) proceedings, a large event-manifold. The widely recognized fact that
reality is process has been reiterated here as a counterpoise to our inveterate
cognitive disposition to "spatialize"
everything (as Bergson put it), to conceive of instantaneous
fields and structures, and to assume, in building our theories, that
sameness (permanence, stability, consistency, survival) is more fundamental
than change (growth and decay, creation and destruction, integration and
disintegration). 438
The Theory and Its Application 2. Fields. Overt behavior can be understood only in
relation to the sequence of instantaneous fields
(a convenient abstraction) which constitute a proceeding. The field at an instant includes both the external
situation and the internal state (e.g., energy level, emotion, abdominal pain,
etc.). For Lewin, both
the situation and the state are within the head of the subject, because
for the subject there is no reality except the situation as he apperceives
it. This, the subject's apperception of
his environment, we may call the beta situation. The
external situation as it actually exists (insofar as this can be
determined by impartial inquiry) may be called the alpha situation. The distinction is important:
it corresponds to that which can be made between a normal verifiable perception
and an illusion or hallucination, and to the distinction
between a normal verifiable apperception and a delusion. Since most
of the psychologically crucial external proceedings are social interactions, the external situation for the subject
(actor) - that is, his beta situation
- commonly iincludes his apperceptions or
beliefs in respect to the relevant beliefs and established sentiments of the
object (alter) and his apperceptions in respect to the object's current
feelings, thoughts, and purposes. The alpha situation -
that is, the object's actual beliefs, sentiments, feelings, thoughts,
and purposes - is often very different.
The subject may be speaking on the basis of a gross misconception
(delusion) of what is actually occurring in the object's mind. The discovery of these and other such
factors involved in every interpersonal
relationship is complicated and time-consuming, but in most cases it is no more difficult to arrive at some notion of the
alpha situation, or what the object is feeling and thinking, than it is to
arrive at some notion of the beta situation or what the subject believes the
object is feeling and thinking. 3. Interpersonal proceedings. In analyzing and formulating an external proceeding it is as necessary to define
the nature of the alpha situation – the
attitudes and actions of the object - as it is to define the attitudes and
actions of the subject. One person's experience of another person has a
special quality, quite
different from his perception of a piece of cheese, a machine, a mosquito, or
even of a dog. It is
marked by a recognition of mutuality, of more or less equality, accompanied by
some appreciation of the feelings of the other person and some willingness to
adjust to them. All this (and a lot
more) makes interpersonal proceedings quite different from those in which a
person is using some thing solely for his own gratification. This is another
reason why the animal-in-maze model will not serve us. According to the view that is
being advanced here, an interpersonal proceeding
is the psychologist's most significant type
of real entity. The unit is not the subject's behavior,
but the subject-object interaction. In the past I have called the subject's tendency "need" and the object's tendency "press" and the interaction
of the two (N->P, or P-> N) with its outcome (from the subject's
standpoint) a "simple thema." Today, I am more doubtful of the aptness of
this terminology. But, in any event, I
believe that it is necessary to give subject and object equal status and
to include them both in every real entity, or unit of
interaction. Toward
a Classification of Interactions 439 This principle should also be
observed in formulating the various consist eat components, or integrates, of
the personality. Although the
established dispositions reside in the brain, they cannot be described or
explained without reference to the objects and situations which evoke
them. In short, the environment
is included in every adequate conceptualization of a personality. 4. Serials. Some
actions can be sufficiently understood and appraised by witnessing one
proceeding. Other kinds call for
periodic observations. Most important here are the behaviors which are directed
toward a distal goal (a goal which cannot be reached without
months or years of effort) - receiving a Ph.D.,
building a large industry, being chosen Prime Minister, composing a symphony,
educating a son. To arrive at a goal of
this sort a man must plan and direct his energies through a long series of
proceedings, each progressively related to the last and yet separated from it
by an interval of time for recuperation and the satisfaction of other
needs. Such a directionally
organized intermittent succession of proceedings may be called a serial.
Thus, a serial (such as a friendship, a marriage, a career
in business) is a relatively long functional
unit which can be formulated only roughly. One must obtain records of critical proceedings along its course
and note such indices of development as changes of disposition, increase of
knowledge, and of ability, quality of work accomplished, and so forth. No one proceeding in the serial can be
understood without reference to those which have led up to it and without
reference to the actor's aims and expectations, his time-schedule for the
future. Most people are in the midst of
several on-going serials which occupy their minds whenever they are not forced
by circumstance to attend to more pressing matters. Men who are intensely interested in constructing something - a
house, a relationship, a political group, a scientific book – return eagerly
every day to the next step or stage of their endeavor. Their behavior
is so different from what is denoted by the old S-R formula (no
stimulas, no response), that it calls for a differentiating word. I will suggest, then, that the term proaction, in contrast to reaction, be used
to designate an action that is not initiated by the confronting external
situation but spontaneously from within. An action of this sort is likely to be part of a serial program, one that is guided by some
directional force (aim) which is subsidiary to a more distally oriented
aim. As a rule, a proaction is not merely homeostatic, in the sense that it
serves to restore the organism to a previously enjoyed equilibrium or state of
well-being. If successful, it results in the
addition or production of something - another bit of physical
construction, let us say, or more money in the hank, or greater social
cohesion, or another chapter of a novel, or the statement of a new theory. The
integrates of serials, of plans, strategies, and intended proactions directed
toward distal goals constitute a large portion of
the ego system, the establishment of personality which inhibits impulses and renounces courses
of action that interfere with progress along the elected paths of life. 440
The Theory and Its Application 5. Subjective and objective facts for the lormulation of a
personality. Since so
many proceedings are incidents in some serial,
they can seldom be understood without reference to certain crucial or typical earlier proceedings. If, for example, two people meet and
converse with uncommon reserve and mutual suspicion, one has to
obtain accounts of previous meetings in order to reveal the determinants of
these attitudes. In fact, it is difficult to
interpret any interpersonal proceeding without knowledge of the history of both
personalities and a knowledge of their current thoughts and feelings. Since we cannot observe the on-going
(regnant) processes in the brain, these must be distinguished (whenever
necessary) by introspection and reported to the psychologist (or
communicated as they pass in the stream of consciousness). But since it has been proved that not all regnant processes have the attribute of consciousness,
those that are not conscious must be inferred from what the subject says and
does. The data, then, consist of subjective facts reported
by the individual and of objective facts
observed by the psychologist or by
others. The obtainable
subjective facts are many and various.
Besides the above-mentioned communications of current mental processes,
the subject is capable of reporting with more or less accuracy: countless
memories of past proceedings (internal and external); his failures and
successes; estimates of his past
and present valuations and attachments (attitudes and sentiments) his past and
present memberships and commitments; his past and present fantasies, plans,
hopes, and expectations; estimates of his major needs (motivations) ; traits,
and abilities of significant figures (persons who have affected the course
of his development) ; and a multiplicity of other impressions and
self-assessments. Instead of crippling himself by renouncing this source of
invaluable information, limiting his data (as some scientists advise) to the
behaviors which he himself can observe and faithfully record, the psychologist
should discover and correct for all the determinants
of error in the communication of memories, plans, valuations, self-estimates,
and so forth. The obtainable objective facts
consist largely of observations of daily, uncontrolled proceedings, of lifelike
(though somewhat artificial) situational tests, of laboratory reactions to
standard stimuli, of so-called "projective" tests, and of tests of
aptitude and ability. The observation
and interpretation of these behaviors are liable to
all the subjective distortions that can occur in the brain of a psychologist. So also are the objective facts reported by
other observers (parents and acquaintances) of the subject's behavior. Toward
a Classification of Interactions 441 Furnished with a sufficient
supply of the above-listed kinds of data, the psychologist's mind attempts to
distinguish the significant variables (establishments and processes) of the
personality and to arrive at a conception of their interrelations. Thus, a man's "personality" is not
a chronological sequence of behavioral facts, but, in actual practice, a hypothetical formulation, the object of which
is to explain certain past
proceedings and to predict the
general character of certain kinds of future procedings. OPINIONS
UNFAVORABLE TO THE CLASSIFICATION OF TENDENCIES (NEEDS) Before advancing to a survey of
different types of actions, it seems advisable to examine some of the opinions
or beliefs which in recent years have dissuaded psychologists from attempting
to construct a comprehensive classification of behavioral tendencies. The
following are noteworthy: 1. The opinion that the classification
of tendencies is not desirable because every single
tendency is, in truth, unique,
and by classifying it one obliterates its
particularity and so does violence to the facts. The objection is a natural one,
but if psychologists were to accept it as decisive, the science of human nature
would come to a dead stop, since the observation of similarities and
differences and the definition of classes are procedures essential to its
life. The psychologist, as maker of
science, generally disregards the uniqueness
which, as a person, he most relishes, in order to further the
long-range purposes of his profession. Allport has been close to the
facts in insisting on the uniqueness of every personality, but, in my opinion,
he would be still closer to the facts if he
insisted on the uniqueness of every proceeding
in the career of a personality.
One cannot represent a person as a combination of abstract traits without disregarding numerous critical events, traumas as
well as signal achievements, moments of deterioration as well as seasons of
creative development. 2. The related opinion that the
classification of tendencies is impractical, if not impossible, because of the countless varieties of
behaviors and the manifold combinations of tendencies which may be operating
even in a single unit of interaction. Many
psychologists, I suspect, would concur with this judgment. If the definition of every variety of human
action were easy, the task would have been accomplished long since, and our
science would be firmly founded, as firmly, let us dream, as chemistry is
founded on the periodic table of elements.
The classification of needs is, in my experience, exacting, tedious,
spirit-subduing toil, and only the most sanguine are capable of envisaging its
completion in the near future. Yet,
long as it may prove to be, the undertaking
to which so many psychologists are wittingly or unwittingly contributing
– will eventually succeed. 442
The Theory and Its Application To the casual eye the spectacle
of social interactions is endlessly varied, but one has only to undertake a
detailed motivational analysis of the behavior of some confiding friend or
patient to discover that from multifarious starting places one arrives, time
and time again, at one or another of a number of
motives which do not necessitate further analysis. These motives are
relatively few in number. They are ends which are desired for their own sake, ends in themselves. If,
as Aristotle pointed out, men chose everything for the sake of
something else, "the process would go on to infinity" and
"desire would be empty and vain."
3. The opinion that there are only a very few - one, two, three, or
more - fundamental tendencies which require definition. Besides an
overzealous or inappropriate adherence to the principle of parsimony,
the following possible determinants of this opinion deserve mention: a. A basic cognitive disposition
to apperceive the events of nature as various manifestations of one force (monism), or of two opposing forces (dualism), or of a trinity or quaternary. It seems that some (if not all) minds are
marked by a strong preference for one or more ideal configurations (such as a
perfect circle, triangle, square) and that the tendency to project the preferred configuration into nature
is scarcely resistible. Unhappily,
events very seldom oblige us by flowing nicely into the molds that we have made
for them. b. The
assumption that the only tendencies which require definition are those which
are shared with lower organisms.
Since mice do not babble spontaneously as children babble, and rats do
not build religions and cathedrals, and dogs do not publish romantic novels,
and pigeons do not conduct endless scientific discussions, we suspect that this assumption will be high-lighted by future
intellectuals as a conspicuous and typical superstitution
of the first half of the twentieth century, counterpoint to the medieval notion that the status of man's soul
is next highest to the seraphim and cherubim.
c. The assumpion that only the
viscerogenic tendencies (physiological needs) are innate and hence only these
require definition; that all other tendencies are learned in childhood or
later, having been instrumental in satisfying the physiological needs. The viscerogenic tendencies (thirst, hunger,
sex, excretion, etc.) are certainly basic in the sense that survival depends on their fulfillment and all
other tendencies require survival for their operation. But there are innate (not learned) tendencies, such as crying, and innate (not learned) dispositions, such as fear
and anger, which, though instrumental to survival, are not, strictly speaking,
viscerogenic. Also there are innate
tendencies, such as the parental tendency, which are instrumental
to the survival of the species but are not wholly viscerogenic. Furthermore, there are several kinds of
activities - some of them spontaneously
initiated, like the babbling and play of children, some of them situationally reactive, such
as choosing a path of almost certain death in war ("dying for one's
country"), or committing suicide out of desperation - which prove that the
viscerogenic needs are not the alpha and omega of
motivation. The principle of functional
autonomy may be used to account for the relative independence of some of the
"higher" needs, but even these seem to depend on the presence of
innate potentialities. Toward
a Classification of Interactions 443 According to Keith's very
plausible "group theory" of evolution, various
"social" dispositions should be included among the
inherited constituents of man's perosnality.
Their presence is explained by the fact that social dispositions are
effective in maintaining a high degree of group solidarity, in peace and in
war, and a high degree of solidarity has been one of the most potent
determinants of group survival. In the struggle for existence groups which were less disposed to cooperate were more
likely to be eliminated. d. The assumption that the only
tendencies which require definition are innate, and therefore basic, tendencies
(prepotent reflexes) which can be distinguished at
birth or shortly afterwards. One
cannot hold to this belief without overlooking the fact that several innate
tendencies (like the parental drive of animals) do not manifest themselves
until a certain period of maturation has elapsed. e. The common habit of
disregarding tendencies which fall outside one's
special sphere of interest, or which (like respiration and sleep) seldom
require serious attention, since they are seldom frustrated, seldom influential
in causing personal misery or social conflict.
This very natural disposition leads the animal psychologist to confine
his speculations to the few drives which are
susceptible to experimental controls.
Similarly, it leads the psychoanalyst to think mostly of sex,
aggression, and anxiety, or the craving for superiority, since these are the
commonest known determinants of neurotic illness. I. The burning ambition to be considered "scientific" or,
rather, the dread of being judged "unscientific," may underlie
several of the above mentioned assumptions.
This dread may confine a psychologist's field of vision to those
phenomena which are wholly objective, relatively simple, and mechanically
measurable, and thus black-out most of the activities, particularly the verbal
activities, of human beings. Whether or not one of the
above-listed dispositions or some other disposition is influential, I believe
that it is a mistake to limit ourselves to the definition of a very few
tendencies. In the first place, if only
a few tendencies are named and described, most
actions must be left dynamically undifferentiated or wholly
unconceptualized. For example, if all
actions are attributed to one need - say, self-actualization (Goldstein) or libido
(eaAy Freud) - no action or no person is motivationally distinguishable from
any other: drinking a glass of water, spitting blood, defecating, playing
tennis, making love, educating a child, leading a regiment into battle, writing
a scientific treatise are all one and the same. Adding a few more tendencies is not sufficient to dispel the amorphous generality of one's
formulations and predictions. 444
The Theory and Its Application If, as present evidence
suggests, sex
and aggression are the chief trouble-makers in neurotic illness,
therapists may, without serious embarrassment, forget
the other cardinal sins - pride, envy, avarice, gluttony, and sloth - but
psychoanalytic theorists have been assuming, implicitly or explicitly, that
their system was adequate for the understanding of normal as well as abnormal
behavior. This proposition should be
tested. First, possibly by
determining whether all the behavior
that occurs at a psychoanalytic seminar, meeting, or congress can be explained by reference to sex and aggression. As indicative of the fact that
we require more than a few well-defined motives to account for human behavior,
one has only to read a series of case histories and observe that their authors,
in attempting to make dynamical sense out of the material, refer to a number of
motives (such as the desire for upward mobility, wealth, prestige, self-esteem,
authority, security, and so on) which, though
acceptable to common sense, are not included
in the author's scheme of concepts. In the second place, if
only a few tendencies are defined, generalizations about motivation will be
based solely on the manifestations of these few, and consequently, they will be
insufficiently general and not applicable to all tendencies. Furthermore, having
arrived at a too specific concept of tendency, the psychologist
will be encouraged to disregard or rule out the other kinds of tendencies he
encounters, because they do not fit his formulation. Freud, for example, did not include among drives the tendency to
get rid of pain or to avoid it (fear, anxiety, etc.) apparently because this
negative withdrawing and inhibiting tendency is, in certain respects, different
from the sex tendency, Freud's basic model.
The task of classifying all the directional forces manifested
in the behavior of almost all men in almost all cultures
is that of ascending one of the Himalayan peaks of psychology, a peak which up
to date has defied all climbers. So
formidable has this mountain proved to be, that few modern psychologists have
been inclined to try it. The decision
of the majority seems to be that it does not have to be climbed, or not at
present, and that more progress can be made by going round it. If I were the rational master of myself I
might agree with this nearly unanimous judgment, but unhappily I am the servant
of a relentless compulsion to ascend this particular mountain, not audaciously
to its very summit - that is out
of sight - but to the next station, perhaps a thousand feet above our present
elevation. Toward
a Classification of Interactions 445 A comprehensive, coherent, and
applicable classification of needs (need-aims, satisfying effects) will be
valuable on two counts. First,
it will provide the psychologist with the criteria, the signs and symptoms,
which are required for the diagnosis of every directional force that is
operating in any observed proceeding
(social event). Second, it will
supply him with as many models and concrete illustrations as he needs to arrive
at an adequate definition of his key variable, the motivation construct. Our current
definitions seem to have been constructed with a large fraction of the evidence
excluded from the mind's field.
The
succeeding section will be devoted to descriptions of different varieties of
activity, different types and states of need-dispositions, which should be
included in any preparatory survey of behavioral phenomena. VARIETIES OF ACTIVITIES, ACTIONS, NEEDFUL STATES 1. Activity needs.
Careful consideration of a wide variety of behavioral facts has
persuaded me that it is necessary to distinguish between activity needs and effect needs. An activity need is a disposition to engage in a certain kind of
activity for its own sake; activity, say, which is aesthetically appreciative
or creative, or intellectually interpretative or creative, or socially cohesive
or creative, or politically administrative or constructive, or physically
manipulative or constructive. The
satisfaction is contemporary with the
activity itself (provided the processes are unobstructed) and it can be
distinguished from the
contentment that follows some achieved
effect. For convenience, here, I am
dividing activity needs into (a) process needs
and (b) mode needs, despite a
huge doubt as to whether the word "need" can properly be applied to
spontaneous (unmotivated) mental processes.
a. Process needs (sheer function
pleasure). Personality is not an organ that remains inert until stimulated from without. It is marked from first to last by a
continuous flow of on-going activities.
These
unabatable processes are fundamental "givens,"
the most elementary characteristics of the life of the mind (brain). No external instigations are required for
their production. They are spontaneous,
involuntary, effortless, and random - random
perceptions, random evaluations, random successions and combinations of images
and symbols, random vocalizations and verbalizations, random gestures and
movements. These undirected and hence uncoordinated pulsions,
so prevalent in childhood, can be regarded as manifestations of surplus
energies, or, as Murphy calls them, "tissue tensions." From infancy onward, these palsions exhibit
with increasing frequency some degree of directionality, though often without
awareness of goal. As soon as an aimed need is aroused,
these self-same processes become instruments of its fulfillment,
coordinated and directed with a certain degree of force, persistence, and
focality (definiteness of goal). As
time goes on, stretches of voluntary, consciously planned, goal-directed, and
practically effective actions occur with increasing frequency. But even in maturity speech is not
invariably goal directed. Much of it
consists of spontaneous expressions of ideas and sentiments, outpourings of
emotion, not unlike the verbalizations of children described by Piaget, that
run on without definite purpose and without much consideration of the feelings
of others. This kind of thing is hard
to distinguish from exhibitionism. As Lord
Chesterfield has said: "All natural talk is a festival
of ostentation; and by the laws of the game each accepts and fans
the vanity of the other." 446 The Theory and Its Application b. Mode needs. Needs which are satisfied by excellence of form (musical patterns, logical
clarity and coherence, gracious social manners, executive efficiency as an art,
verbal eloquence, beauty of physique and movement) are different from process needs insofar as they require perfected expressions, most of which can be achieved only by diligent application
and discipline. The goal is to have
them appear effortless, but to attain this ideal, constant practice,
correction, and rehearsal are required.
Mode needs are different from effect needs,
because the experienced satisfaction is not linked with the effect of some
consummatory act, but is present (to a varying degree) from the beginning to
the end of the activity (e.g., listening to the performance of a
symphony). The neglect of mode needs by
American psychologists may be correlated with our ideology, our addiction to
ceaseless hectic strivings for tangible results. As a man once said to me: "It was a dirty job but I got good
clean money for it." The fact that I am confining
myself almost wholly in this paper to effect needs
should not be construed as blindness to the significance of activity needs.
On the contrary, I believe not only that activity needs are extremely
common the world over, but that the satisfactions which psychologists usually
associate with attained effects (tensionless states, satiations) are, in fact,
more closely correlated with the activities which precede
the attainment of these effects.
2. Mental needs.
According to the nineteenth-century conception, the human mind is like
an inanimate and impartial motion-picture film which accurately records the
succession of physical events. It is a
percept.registering or fact-registering organ, with the attributes of a
scientific instrument. The
introduction of the concept of tendency
(animal drive) however, required that this notion of the mind be modified so as
to embrace the function of selection. Out of the passing medley of physical
patterns the brain picks out those which are pertinent to the reduction of hunger pangs and of sexual tensions. According to this view, the human mind is waiter and pimp
to the body. That these are
among its functions can hardly be denied, but if we attend to them exclusively,
studying only those proceedings in which the governing organ yields to, or is pushed around by, this or
that viscerogenic tension, we shall fail to observe that the mind has ways and
interests of its own. Toward
a Classification of Interactions 447 In its beginnings - in primitive
men and in today's children – the human mind does not, like the animal mind,
apply the bulk of its powers to the business of efficient physical
manipulations and technical adjustments, but to the creation and expression of
dramas: fantasies, stories, legends, and mythologies; comic and heroic plays,
spectacles, and rituals. Fantasy invents
another, better world and deems it present. Think of the millions who, in this
"advanced," realistic, scientific era, spend such enjoyable hours
day- dreaming at
the movies? According to this view, it
is not perception that is fundamental, but imagination. As Langer,
among others, has shown so convincingly, the human mind is a transforming organ, its function being to
make symbols (images and words) for things, and to combine and recombine these
incessantly, and to express them in a variety of languages, discursive
(referential) and expressive (emotive).
The needs of the mind, though less prepotent than the viscerogenic
needs, are much more important in the lives of
intellectuals - scientists, artists, poets, philosophers, religionists
- all of whom, positivists included, are more attached to their models, abstractions, and
visions than they are to any facts. 3. Creative needs. Creativity is marked by spontaneous and
involuntary eruptions of novel symbols and novel combinations of symbols
(process need), and by great attention to form (mode need), and by hours of
purposive thinking, with ceaseless reconstructions of emerging elements,
rejections, and
revisions (effect need). Thus, a
creative need calls for all types of dynamic functioning, and if it is not too
severely checked and frustrated by failures to solve its many problems, its
activities are accompanied by the three chief types of satisfaction
(process pleasure, mode pleasure, and effect pleasure, the latter accompanying
the completion of each portion of the production). Needs of this class are peculiar
in having no clearly envisaged target or goal, the goal being something that
has never existed (new machine or gadget, new social group, new political
constitution, new dramatic epic, new scientific hypothesis or theory, new
philosophy). Thus, the goal is something that must be constructed
step by step. Besides this, it
seems that some degree of creativity is required to adjust successfully to any
novel situation. Fixation on certain ideas, rigidities of
perspective, trite and banal proposals, are not apt to solve new problems or
initiate courtships. They are
manifestations of "trained incapacity,"
a state which, by preventing the attainment of new
values, interferes with the development of personality. 4. Negative needs.
Perhaps it is unnecessary to state that among our collection of needs we
should include the "negative" dispositions to
reject, to exclude, to expel, to withdraw or flee from, to avoid or hide
from, or to defend oneself against, some noxious, contemptible, critical,
censorious, injurious, or deadly object or situation, out
of disgust, scorn, boredom, embarrassment, guilt, anxiety, or
dread. Negative needs are likely to
operate in an anticipatory fashion in order
to avoid disagreeable or frightening situations, or, if possible, to prevent
their occurrence (see next heading: proreactive need). 448
The Theory and Its Application 5 Proactive, reactive, proreactive, reproactive needs. A proactive
need has already been defined as one that becomes spontaneously kinetic (as the
result, presumably, of some inner change of state), in contradistinction to a reactive need which is evoked by a certain
kind of externally confronting situation. Proactive needs, such as those for physical
activity, for food, for affectional relations, for knowledge, or for artistic
composition arise (say, on waking) when no relevant instigations are
perceptible. They inaugurate planning
-- images of activities to be enjoyed annd goals to be reached and images of
ways and means (strategies and tactics) - and, at once or later, direct the
person's behavior toward the region where the plan may be turned into
experience. Proactions, as a rule, are
things which a person positively wants to
do. Reactions, on the other hand, are
more apt to be responses to situations which are unsought, unexpected, and
dissatisfying. A proreactive
need is one which is ordinarily reactive and negative, but which, on the given
occasion, has been evoked from within by anxiety-breeding images of an external
situation (humiliation, danger) which might occur if some preventive measures
are not taken. A reproactive
need is one which is ordinarily proactive but which, on the given occasion, has
been evoked, not from within, but by an unexpected situation (sight of food,
sudden appearance of an old friend).
"Proactive"
might be used very loosely to describe people who act in the absence of outside
instigations, zestful self-starters who initiate enterprises and lead off in
conversations. Reactors are more apt to
be followers than leaders, observers than performers. People who worry a great
deal, whose peak of satisfaction is a clear conscience, are most likely to
engage in proreactions. 6. Generality and specificity:
diffuse and focal needs.
A need is a general
disposition which comonly becomes associated through "focalization,"
or "canalization," as Murphy would say, with a number of specific
entities (a certain doll, or dog, or person, or group, or town, or theory, or
work of art, or religion), and (through "generalization") with a number of kinds
of semispecific entities (French
wines, or horses, or women, or music, or novels, or
philosophies) - These focalizations (specificities and semispecificities) rarely
exhaust the possibilities of need activity.
Unless the structure of the disposition has become rigid and fixated, it
is always capable of becoming attached to a new object new kind of food, new place, new
acquaintance, new organization, new kind of
art, new ideology. Indeed, the
development of a personality can be partially represented by listing, in chronological order, the attachments
it has acquired and perhaps outgrown in the course of its career;
for example, a series of material objects, such as a rattle, toy truck, mechano
set, bicycle, motorcycle, automobile, airplane; or a series of aesthetic
forms, such as comics, dime novels, adventure stories, Dickens, Tolstoy,
Shakespeare. Attachments (sentiments,
attitudes), then, may be more or less enduring. Toward
a Classification of Interactions 449 A permanent attachment to a
nurturant person (e.g., mother fixation) dating from infancy is regarded by
psychoanalysts as a sign of emotional immaturity. Equally indicative of retardation is its apparent opposite: lack of
enduring attachments, that is, the inability to remain loyally committed to anybody or
anything. Here we might speak of a diffuse need which is sensitive to a large
number or variety of objects (e.g., free-floating sociability, free-floating
anxiety, free-floating irritability) in contrast to a focal need which is enduringly centered on
one object (e.g., satisfying marriage, specific phobia, canalized revenge)
- An entity (material object,
person, group, political policy, philosophy) to which one or more needs have
become attached is said to have cathexis (power to excite). A liked entity
which attracts the subject is said to have positive
cathexis; whereas a disliked
entity is said to have negative
cathexis. An entity with negative
cathexis (negatively cathected object) may evoke avoidant reactions, defensive
reactions, or destructive reactions. Thus a goal
object may be either a positively cathected (loved) person or a
negatively cathected
(hated) person whom the subject wants to subdue, injure, insult, or
murder. Entities (places, animals,
persons, topics of conversation) which the subject wishes to avoid (withdraw or
flee from) may he called noaLobjects. The distribution in any personality of these different kinds
of cathections (evaluations, sentiments, attitudes) is correlated with the
relative potency of the three vectorial dispositions so well described
by Horney: moving toward people
(positive goal objects), moving against people
(negative goal objects), and moving away from people
(negative noal objects). A positive noal object might be a beloved person or a
desired drug such as morphine or alcohol that the subject, for one reason or
another, believes he should avoid or permanently renounce. In a developing individual, positively cathected goals and goal objects are of
two classes : (1) satisfying
goals which have been experienced
more or less regularly week after week and (2) goals which have not yet been attained, but which
sway the imagination and orient the planning processes of the mind. In sanguine
temperaments, visions of future goals (grass on the other side of the fence)
are likely to be given higher values than goals which are attainable every day.
This applies especially to the creative needs, the goals of which are always
novel, never-yet-constructed entities. We can affirm that goals of the
above-defined first class are learned,
but can we say this about the more greatly esteemed goals of the second
class? Perhaps we can say that these
are learned by "trial and error," in the imagination. Many of them, we know, become established
through identification with some exemplar, in conformity with cultural
expectations, and are therefore to be subsumed under the heading of social imitation.
In any event, they are not innately given. 450
The Theory Its Application The fact that the word
"learning" (when used by an American psychologist) refers almost
always to the process of acquiring effective
instrumental action patterns, might, I suppose, he cited as another
illustration of how a prevailing ideology (e.g., the high
valuation of technical skills; "How to Make Friends and Influence
People") can influence the course of our supposedly chaste science. More
important than means-end learning,
of course, is goal and goal-object learning;
that is, the process whereby an individual comes to some conclusions as to the
relative values of different possible goals and goal objects, or, looking at it
from a developmental or educational standpoint, the process whereby he learns
to enjoy (and so discovers for himself) the kinds of goals and goal objects
which are worth striving for. Our
knowledge of this latter process, however, is very meagre, since science has
taught Western intellectuals to keep out of the domain of values, to cease thinking at the boundary between facts and
sentiments, and consequently, to leave the determination of social goals
to chance and the operation of blind forces.
As R. W. Livingstone has said, ours is a "civilization of means without ends;
rich in means beyond any other epoch, and almost beyond human needs;
squandering and misusing them, because it has no overruling ideal." The truth, as I see it, is not that we
moderns have no ends; we are pushing ourselves or being pushed toward a multiplicity of material, economic, political,
and scientific ends, trying every conceivable short-cut and clawing and
smearing each other without mercy in our efforts to get there first. The point is we have no common humanistic
end. We have lost the vision of the
good life, shared happiness. 7. Role behaviors. As
Parsons and others have shown us, the concept of role is strategic to the
integration of the two levels of theoretical analysis, psychological and
sociological. To make this clear we
might stretch this concept, for the moment, beyond its intended limits and say
that every self-and-body, in order to
develop, maintain, express, and reproduce itself, must perform a number of individual roles (functions) such as
respiration, ingestion of food, construction of new tissue, excretion, defense
against assault and disease, expression of emotions and sentiments, copulation,
and so forth. Likewise, it can be
said, that every group (social system),
in order to develop, maintain, express, and reproduce itself, must perform a
number of social roles, such as recruitment and training of new members,
hierarchical organization of functions, elimination of incorrigible members,
defense against attack by rival groups, expansion by reproduction (formation of
similar groups in other parts of the world), and so forth. Also, both persons and social systems
are devoted to the accomplishment of one or more further purposes, such as the
manufacture and exchange of utilities, the acquisition and communication of
knowledge, the creation and performance of plays, the correction of
delinquents, the subjugation of enemies, and so forth. Toward
a Classification of Interactions 451 Finally, both
persons and social systems (each taken as a consensus of intentions) are desirous
of improvement, of living up to their ideals, of deserving recognition and
prestige. In the personality it is the
governing ego system which assumes responsibility for the integration of individual roles and the actualization of
plans. In the group it is the leader or
government that assumes responsibility for the structuring of social roles and the carrying out of
policies. The id of the personality is somewhat comparable to the
disaffected low-status members of a social system, the "unwashed masses,"
including the "creative minority"
(Toynbee), the radical reformers and fanatics, as well as the criminals and
psychotics. Every structured ego "holds
a lunatic in leash" (Santaynna) -
Thus, by extending the
concept of role (social role) to include personal roles, a
personality action system and a social action system can be represented as
roughly homologous, at least in certain respects. Furthermore - but I have not the
time to demonstrate this -all social roles require the execution of one or more
kinds of actions; that is, the habitual production
of one or more kinds of effects, and these effects (goals) can be classified in
the same manner as need-aims are classified.
Indeed, the need-aim and the role-aim may exactly
correspond. For example, a
gifted actor with a need for artistic expression may he asked by a theater
manager to play Hamlet (the very part which has long excited his
ambition). Thus
a man
may want to do exactly what he is expected to do. But, so happy a congruence of
"want" and "must" is, in the lives of most people, more of
an ideal than an actual daily occurrence. The chief reason for the
frequent discrepancy between desire and obligation is the differentiation of
society into subsystems, and the differentiation of subsystems into specialized
and temporally integrated role
functions, and, finally, the necessity of committing
men to the scheduled performance
of these functions. It is not so much that a man is obliged
(expected) to do certain things, but that he is obliged (in order to integrate
his actions with others) to do them at a fixed
time. Consequently, it
may happen that a man eats when he is not hungry, converses when he feels
unsociable, administers justice when he has a hangover, makes a speech when his
head is bereft of enlivening ideas, goes to the theater when he wants to
sleep. Thus,
in many, many cases, a need is not the initiator of action, but the hands of
the clock. Spontaneity is lost, and will power (an unpermitted
concept) must be constantly exerted to get through the days. The point is that here every
action is an instrumental one, not satisfying in itself. Instrumental to what? This varies from individual to individual:
the need for sheer survival and hence the need for money, the need for upward
mobility, or for fellowship, or for authority, or for prestige; but, more
generally and more closely, the need for roleship (as I am calling it), that is,
the need to become and to remain an accepted and respected,
differentiated and integrated part of a congenial, functioning
group, the collective purposes of which are congruent with the individual's
ideals. So long as the
individual feels this way about the group that he has joined, he will try to
abide, as best he can, by its schedule of role functions. 452
The Theory and Its Application 8. Miscellaneous distinctions. It is hardly necessary to say that, although
some needs are allowed free expression, others are habitually restrained or
completely inhibited. The former are
components of the overt, manifest personality (social self), whereas
the latter are components of the covert,
latent, personality (shadow
self). Covert needs express themselves
in dreams and fantasies, in various forms of projection, and in neurotic
symptoms. The
subject is usually conscious of the true goal of most of his overt
needs, but he may be partly, or wholly, unconscious of the nature of
several of his covert needs. The
needs which are apt to be suppressed or repressed are those which are contrary
to cultural standards: lust after some forbidden object and needs associated
with avarice and miserliness, envy and jealousy, hate and anger, pride and
vanity. Needs may turn inward as well as outward, the subject's own body or self being the object of
them. A man may encourage, adorn, inflate, console, belittle, curse,
castrate, or kill himself. 9. Gratuities. It is important to note that needs are often
satisfied without the subject's behaving.
They are satisfied (as they are in infancy) by the actions of another
person or by the course of events (as when a detested person dies of a
coronary). Such providential effects may be called gratuities. 10. Prepotency of needs. Prepotent needs
are those which become regnant with the greatest urgency if they are not
satisfied. The need for oxygen
can remain unsatisfied for no more than a few minutes. The need to get rid of pain or to jump away
from danger is often most compelling.
In a desert the need for
water may take complete possession of cognition. Maslow has well described the focalizations and reevaluations
that occur in the mind of a hungry man, and how, after
the viscerogenic need-aims are realized, other kinds of needs become prepotent,
needs for interpersonal affiliations, needs for achievement (self-respect) and
recognition (prestige, superiority), and earlier or
later as the case may be, needs for creation and self-expression, for
roleship and orientation toward the "higher" purposes of humanity. Individuals
differ in respect to how much bodily or egocentric contentment
they require before committing themselves to sociocentric aims. Those who are dedicated to the life of the
imagination - especially religionists – are disposed to recommend, if not
insist upon, restraints or renunciations of such physical enjoyments as those
of lust, gluttony, and passivity (sloth) - Toward
a Classification of Interactions 453 DEBATED ISSUES AND POSSIBLE SOLUTIONS 1. Attitudes, interests, values. Social psychologists looking in at
themselves and looking out at others concluded some time back that a great deal
of human thought and behavior is value-oriented. It seemed,
for example, that the psychologist's own intellectual preoccupations,
conversations, and activities could be largely explained by stating that he was
interested in theories of
personality and social behavior, interested
in research, interested in
educational procedures, interested
in political policies, and so forth.
These regions of thought and action were highly valued.
He had a positive attitude
toward them. More
specifically, his attitude was positive toward certain
concepts (e.g., traits), certain kinds
of research (e.g., opinion polling), certain kinds
of educational procedures (e.g., small research seminars), certain kinds of
political policies (e.g., labor legislation), and so forth. "Attitude,"
as defined by Aliport and others, became the social psychologist's key concept. A man's personality was conceived as a more
or less integrated system of attitudes, each of which is a relatively permanent
disposition to evalute some entity negatively or positively, and as a rule to
support this evaluation with reasons, or arguments. The general or specific entity (object of the attitude) was a value, positive or negative, or had value (power to attract or repel) .* In the judgment of most social
psychologists there is a big difference, or gap, between
attitudes (vaguely defined as dynamical forces) and needs (or drives), probably because the
latter are fixedly associated in their minds with hunger and sex. They are willing to concede that there are
such "pushes from
the rear" as hunger and sex, but these are said to be
"segmental" and "lower." Attitudes, on the contrary, are
consciously and rationally selected "pulls
from the front." The
principle of functional autonomy is usually invoked to sever whatever
associations might have existed in the subject's past between needs and
attitudes. Assuming that this greatly
telescoped account of the concept of attitude conforms roughly to the conventional
notion, I submit that two modifications are required before it can be
assigned an important place in a theoretical system. First, its scope must be
extended to include all affect-invoking entities from feces to
the Fallen Angel. There
is no reason to limit the term to dispositions toward "higher"
entities. We must be able to speak of
attitudes toward the mother's breast, the mother herself, siblings, spinach,
mechanical toys, play group, comics, fairly tales, and so forth. Second, the concept must be logically
connected with directional activity, that is to say, with the
concept of need. Knowledge that a
certain person has, let us say, a positive attitude toward music does not tell
us what he does about it, if
anything. Perhaps he
values music very highly (as checked on a questionaire), but is too busy to
listen to it. Or, to take
the opposite extreme, he may be a composer of music. If we are
not told, the man does not become alive.
We cannot
guess how he spends his day or predict what he would do at a certain
choice-point. Does he
keep music alive in his head by humming it?
Does he
discuss music with other appreciators and defend the excellence of his favorite
concertos? Does he
play some instrument, privately for his own satisfaction, or publicly for the
satisfaction of others? Is playing
in an orchestra his professional role, his path to money and eminence? He may be a music critic, a writer of books on music, or a
singing teacher. Or, is he
merely an enjoyer of music as it comes over the radio? If a high
evaluation of music is linked with one or more
vectorial dispositions (such as reception, creation, expression), we can represent what a given appreciator does with
music; we can picture many proceedings in his life. Otherwise, one has only a dangling
abstraction. * Here it might he noted that
"attitude" and "sentiment" are synonyms, both of them
referring to a more or less lasting disposition in the personality; also that
"value," in one sense, is synonymous with "cathexis" and
"valence" and, in the other sense, with "eathected entity"
and "ohject with valence." There is
always a representation (image) of the valued, or cathected, entity in the
personality. 454
The Theory and Its Application Now, having pointed to the mote in the eye of the attitude construct,
it is time for me to acknowledge the beam in the
conception of need: not all needs have been defined as dispositions operating in the service of a certain kind of
value. Language is
always failing us, but perhaps the following words may indicate to an indulgent
reader the kinds of values I have in mind:
body (physical health), property (wealth), authority (power), affiliation
(inter-personal affection), knowledge (science, history), beauty (art),
ideology (philosophy, religion), and so forth.
These are the six well-known Spranger values,
with the addition of "physical health." Others will be added later.
Here it is sufficient to suggest that the
major tendencies be defined in relation to each class of values; for
instance, aggression to defend
body, to defend property, to defend position as leader, to defend the integrity
of a relationship, to defend certain theories (truth), to defend the
preeminence of certain works of art (beauty), to defend one's faith (religion),
and so forth. I hope that the concept of proactive, mental needs,
outlined above, will disabuse social psychologists of the idea that needs operate solely in the service of the
body. The human mind has imaginative
interests peculiar to itself. I suspect that at least one
point of difference has not been resolved by these formulations. In contrast
to the social
psychologists, dynamic psychologists are disposed to believe that the
seeds of attitudes (which are basically affective, rather than cognitive) are implanted in childhood and
that their ramifying roots are in the inaccessible, unconscious earth of the
personality. Furthermore,
dynamic psychologists are apt to believe with Jonathan Edwards that a man may be able to do what he chooses, but he cannot
choose what he chooses. Toward
a Classification of Interactions 455 2. Innateness of needs. In the heyday of primitive
behaviorism, the prime target for the revolutionists' machine guns and
cap pistols was the despotic concept, instinct. In the ids of the Americans, this concept
was somehow linked with the stereotype of the aloof and lofty Britisher, and
with armchair speculation, as well as with the noxious notion of constitutional
determinism and its repellent offspring, racial superiority. McDougall's unpardoned error was to assume
that in conjunction with certain dispositions, man inherits,
as the lower animals inherit, certain modes of behavior: a pattern of
flight in conjunction with fear, a pattern of combat in conjunction with anger,
a pattern of nurturant behavior in conjunction with pity, and so forth. Having shown that most
instrumental acts are learned and
that most goal objects (specific values) are learned,
social scientists wasted no time in committing McDougall to limbo. His instinct
theory was, to all appearances, killed and buried. But, in no time, it rose again, reshaped and
disguised by a new name, "drive,"
and later, "need." This reincarnation of the irrepressible
notion of directional force was welcomed by some as the herald of a new
scientific era in psychology. Today, all psychologists agree
that some needs are inherited (say, the viscerogenic needs), but most of us are
doubtful in respect to other kinds of needs. In my opinion, we do not have to
solve this problem now, or in the near future. The task of classifying needs
can proceed as if the question did not exist. The
only required criterion is that of universality. The basic list
of tendencies should be restricted to dispositions which are exhibited by
almost all persons in almost all cultures, whether
or not they have been proved
innate. Here, the reader
might be reminded again that "need" refers to an internal component (a necessary construct)
and not to any specific action
pattern or to any specifically valued entity.
Why not conceive of the
inheritance of a number of potential
dispositions, the activation and establishment of which depends on a variety of
external (social, cultural) determinants?
The near universality of the basic tendencies suggests that almost all
societies and cultures provide, at least in some
degree, the conditions which are necessary for their inauguration and
perpetuation. 3. Diagnosis of needs. Some critics have objected to the need
theory on the grounds that one cannot immediately tell them which need is being exhibited by a given person at
a given time. But if anything should be clear it is that needs are not discernible facts. A need is an
intervening variable, hidden in the head, the operation of which can only be inferred on the basis of certain
symptoms. Hence, the task of
identifying an active need is not that of labeling the kind of behavior that is
observed, but of making a diagnosis.
Sometimes the diagnosis is easy: the need is almost as obvious as the
movements and the words. But, often, it
is impossible to decide, even after hours of investigation, whether or not this
or that disposition was operating during the observed event. 456
The Theory and Its Application 4. Dissatisfaction, satisfaction. One of the strangest, least interpretable symptoms of our time is
the neglect by psychologists of the problem of happiness,
that inner state which Plato, Aristotle, and almost all succeeding thinkers of
the first rank assumed to be "the highest of all goods achievable by
action." Although the crucial role of dissatisfaction and of satisfaction
is implicit in much that is said about motivation, activity, and reinforcement,
psychologists are generally disposed to shun these
terms as well as all their synonyms
(displeasure-pleasure, discontent-content, sorrow-joy, and so forth) as if they were a horde of spirochetes capable of
reducing us to a state of general paresis.
In many psychologists the phobia may be attributed to the fact that
"satisfaction" is associated with a subjective state and animals cannot tell us in so many words whether they are
satisfied or not. In other
people the phobia seems to have been engendered through the association of
satisfaction with hedonism (which
suggests wine, women, and song to Puritans) McDougall's repudiation of the
pain-pleasure principle was vibrant with moral indignation. Perhaps there are other, more subtle determinants. Perhaps we are wisely suppressing the very idea of happiness
and do not wish to discuss it, because the state seems unattainable under
present world conditions. Is this the case?
Or is it that all of us are victims of a moral epidemic,
that we have yielded to the success compulsion
which, though depriving us of daily
happiness, is a possession we are incapable of exorcising? The answer is too elusive for my clumsy grasp. Be that as it may, satisfaction is an affective state which is
likely to manifest itself objectively
as well as subjectively. It is no more
difficult to diagnose than anxiety or whether need processes are being
obstructed, advancing without friction, or attaining their aim, or after
cessation of action, whether the effect produced did in fact appease the
need. It might be helpful to conceive
of a physical variable (H) in
the brain (possibly the thalamus) the concentration of which varies along a
continuum, or scale, just as the hydrogen concentration of the blood varies
along the acid-alkaline continuum. At
the lowest end of the continuum H
manifests itself subjectively as a feeling of extreme
dissatisfaction (dejection, depression) and objectively by certain
readily distinguishable postures, grimaces, gestures, and expressive
sounds. At the highest end of the
continuum we get extreme satisfaction
(elation, joy) combined with its objective symptoms. At the middle of the continuum would be the zone of
indifference. If we call H "hedone," and its continuum the
"hedonic scale," we can say that every occurrence which moves H down the scale is hedonically
negative and anger, and, in my opinion, should be thoroughly investigated, since it is the most refined sign that we
have of every occurrence which moves H
up the scale is hedonically positive.
With this terminological framework we can go on to study the kinds of events
that are hedonically negative and the kinds that are hedonically positive. Toward
a Classification of Interactions 457 There is not room here to discuss the pain-pleasure
principle. All I can do is to
reiterate the antique proposition (which research over the years has verified
more often for me than any other psychological hypothesis or dictum) that the aim of all needs is hedonically positive
(in the imagination). That is to
say, the imaged goal of all activity is believed
to be associated with more hedone (less dissatisfaction or more satisfaction)
than the field in which the individual finds himself at the moment. This belief is no more than a prediction.
The man may be mistaken. After attaining his goal the expected
satisfaction may not occur, which only means that the discrimination
of goals (values) is something that must be learned through
experience. This is not psychological hedonism in the sense that behavior
can be understood as riddance of pain and pursuit of pleasure, because we are never dealing with pain in general or pleasure in general.
The most that we can say is that behaviors tend
to reduce or are calculated to reduce a certain kind of
dissatisfaction (thirst, hunger pangs, sexual tensions, destitution,
loneliness, inferiority feelings, disgust, and so forth), and that they tend to attain and to prolong a
certain kind of
satisfaction. In other words, a certain
kind of dissatisfaction (e.g., fullness of the bladder) cannot be relieved by
any kind of satisfaction (e.g., congenial discourse) - Need, then, is the fundamental variable and degree of satisfaction (hedone) the best indicator
of its state or progress. CRITERIA FOR THE CLASSIFICATION AND DISCRIMINATION OF NEEDS The basic requirement for an
acceptable classification of needs, or of anything else for that matter, is a
set of reliable criteria by which each class may be
distinguished from all other classes.
In my judgment, reasonably reliable criteria have already been proposed
by various authors, which, when defined more rigorously, should meet the
demands of the majority of personologists. Since psychologists have devoted
themselves almost exclusively to the study of effect needs (as I have called them), I shall do
likewise in this section, and confine myself to the criteria in terms of which
dispositions of this type may be
classified, or in terms of which they may be discriminated after they have been
classified. I shall be dealing with overt needs;
that is, needs which are not inhibited or repressed but are manifested
objectively motor and verbal actions. 1. Kinds of initiating or reacting
(inner) state. This may
be a pattern of sensations (e.g., thirst, hunger, lust), or a mild and scarcely
definable tension or feeling (e.g., greed, envy, loneliness), or an intense
emotion (e.g., fear, anger, love, pity).
Since such internal states are not open to direct observation, they must
be inferred from objective signs
(e.g., characteristic expressions of apprehension, irritation, friendliness,
mirth), or from subjective reports
(e.g., "I feel very cold," "I dislike that arrangement of
colors," "I
feel humiliated"). This criterion, however, is not very reliable, because (1) there
are many states of tension which have no clearly
distinguishable objective manifestations, (2) some
states are intrinsically vague, hard to
discriminate introspectively, and hard to represent in words, and (3) the state
may be unconscious, and the subject unable,
therefore, to give a true account of it.
458
The Theory and Its Application 2. Kind of initiating (external)
situation. The
situational constituent that fixes the attention of the subject and excites
activity can usually be discriminated objectively
and diagnosed in terms of its meaning to most people of the same age, sex,
status, and culture as the subject. I
have called this the alpha
situation. What the situation means to
the subject, that is, how he interprets
it, is the beta situation. The nature
of the beta situation may be discovered sometimes by interrogation. In most cases it is impossible to describe, formulate, and
classify the situational processes in terms of their physical
properties. These are almost
infinite in variety and quantity. The
physique of the alter, the clothes he is wearing, his facial expression, his
gestures, the tempo of his speech, the structure of his sentences, the exact
words he used, the ever-varying intonations of his voice - these can be
recorded on a motion-picture film with sound track, but they cannot be
represented symbolically as a changing pattern of shapes, lines, colors,
textures, sounds, and odors. And, even if it were possible to construct models of the succession of such sense data, there
would be little correlation, we can be certain, between these representations
and the reactions of subjects. In the
first place, a human being selects, consciously and unconsciously, out of the
fast flow of perceptions those which seem relevant to his immediate well-being,
to his intellectual or aesthetic concerns, to his serial goals. In the second
place, almost simultaneously in most cases, the subject apperceives
(interprets) and evaluates these selected impressions (decisively or
tentatively) as a more or less meaningful unit. For example, he accepts them as signs of safety or of danger, of
friendliness or of antagonism, of tolerance or of intolerance, of respect or of
disrespect, and so forth. Furthermore, in arriving at his diagnosis of the object's
proaction (the social situation) the subject
invariably estimates it in relation to the moral, aesthetic, and intellectual
standards to which a person of that age, sex, and status (relative to
himself) is culturally expected to conform.
A certain remark, for example, might be considered "bright"
coming from a child but "stupid" in the mouth of an adult. Some gestures are considered
"unbecoming" (effeminate) in a man, but "attractive" in a
woman. Certain words are "offensive"
if shouted by a subordinate, but "humorous" if uttered by a congenial
peer. None of
these subtleties can be discriminated and represented in terms of the physical
properties of the alter's actions. They
must be discerned and appraised, more or less intuitively, by a psychologist
who is intimately acquainted with the society of which subject and object are
members. This unavoidable task, or
function, places the psychologist, sociologist, and cultural anthropologist
outside the domain of positivistic science, since the latter is confined by
definition to sense data, operationally defined. Toward
a Classification of Interactions 459 Lewin tried to avoid this
difficulty by affirming (1) that
the nature of the beta situation can be inferred from the subject's behavior
and (2) that
the nature of the alpha situation (the situation as interpreted by representative
and knowledgeable members of the given society) can be neglected. In my
opinion, neither assumption is tenable,
because (1) there
is not, as far as we know, an invariable correlation between beta situation and
behavior, and (2) if the
nature of the alpha situation is not apperceived and its intensity appraised by
the psychologist, it will be impossible for him to judge whether or not the
subject is suffering from a delusion, whether or not his behavior falls within
cultural expectations. Granting that the psychologist's
unit is a man-situation or subject-object interaction, it becomes necessary to classify object processes as well as
subject processes. In the absence of
such a classification, gross similarities and
differences among proceedings cannot be defined, and without
definitions of this sort science of human events is scarcely attainable. What we want to know is how people in general, or how people of a
given type or category, respond to situations
such as these: frustration, postponement of gratification, social rejection, injustice, despotic
coercion, moral comdemnation,
erotic advances, flattery, appeals for help, and so forth. As I have suggested elsewhere, situations are susceptible of classification in terms of
the different kinds of effects which they exert (or may exert) on
the subject; that is, in terms of their
significance to his well-being.
In formulating an interpersonal proceeding, for example, the task would
be that of defining the need-aim of the object (just as one would define the
need-aim of the subject). The question
is, what is the
object doing to the subject, or intending to do, or capable of doing under
certain circumstances? Is the subject being rejected or accepted, attacked or
assisted? Are his
tastes being criticized or praised? Is his
behavior being blamed or commended? Is the
object disagreeing or agreeing with his views, competing or cooperating with
him? Such press (plural: press),
as I have called them, may be roughly divided into benefits (satisfying press) and harms (dissatisfying press). Besides active harms,
two additional classes of dissatisfying press deserve mention: lacks (absences
of benefits, depriving situations, barren environments) and barriers (physical
obstructions or social prohibitions - laws – which prevent the enjoyment of
potential benefits, available, perhaps, to other people). Many situations are not definable as press
(which have already been exerted), but rather as
signs of potential press -
promises of benefits or threats of harm.
In such cases, the subject will predict to
himself or expect that the alter will respond with an agreeable or
beneficial press if he is properly treated, or that he will exert a
disagreealable or harmful press if the subject comes within reach of him or
acts in a provocative manner. 460
The Theory and Its Application To
discriminate the press of the alter is
not enough. We must know his
relative age, sex, status, and so forth.
Distinguishing
the kind of situation that confronts the subject is not only
necessary to a definition of the thema of
the proceeding, but is useful in limiting the number of probable
need-aims in the subject, since there are only a few emotionally logical or
culturally expected reactions to any
given press (kind of situation). The
unreliability of this criterion, however, is obvious. Personalities differ widely in respect to their sensitivities to, or tolerance of, similar situations. Some people
are much more responsive than others to signs of physical danger, or of contempt, or of
a friend's distress. 3. Kind of initiating imaged
situation which is accepted as a
future possibility. Many
proactions and proreactions are instigated by images of possible future
benefits to be enjoyed or of possible future harms to be forestalled or
circumvented. The efficacy of such
images is basic to the Christian drama
of salvation: visions of eternal bliss in heaven as reward for virtuous
conduct; visions of everlasting tortures as punishment of sin. The same holds, on the one hand, for soaring
hopes of worldly success and fame ("last infirmity of noble mind"),
and on the other hand, for a host of anxieties respecting ill health, economic
insecurity, theft, social censure, hostility, loss of office, disgrace, defeat,
and so forth. At times, indeed, it
seems as if the majority of actions in
complex societies were aimed at preventing or
reducing pricks of conscience or apprehensions
in regard to some potential future ill: going to the dentist,
getting vaccine injections, taking out insurance, locking up valuables in a
strong box, arranging one's things, performing an incessant round of duties and
role obligations, working like mad to
hold a job, to forestall criticism, or to prevent defeat at the hands of a
rival. All self-corrective compulsions
are behaviors of this type. These proreactions are
hedonically posititive in so far as they serve to lower the level of
dissatisfaction, but they are not apt to
engender much elation. The character of each of these
initiating imaged situations can be
ascertained by interogating the subject if he
has insight and is honest. They are classifiable according to the same
scheme that is used to discriminate perceived (external) situations. By anticipatory
behavior of the kind described here, man exhibits the "time-binding" (Korzybski) power and, in many cases, the
constructive planning power which distinguish him from other animals. The
temporal distance of the imaged situations may be used as a rough index of a subject's
"time-perspective" (Lewin). Some people live in the present, endeavoring to extract
maximum satisfaction from each experience; whereas others live a provisional existence, their inner
eye fixed on some distal goal. Toward
a Classification of Interactions 461 4. Directionality of actones
(movements and words).
Certain postural attitudes (e.g., clenching the fists), certain motor
patterns (e.g., turning away), certain words or sentences (e.g.,
"Help!") are, in any given society, so commonly associated with the
expression of a certain kind of disposition that the psychologist is probably
more often right than wrong in inferring on these grounds the nature of the
operating need, even though no final effect has been attained. In other words,
it is sometimes possible to discern the trend
of the movements or of the talk before any goal has been attained. This criterion is reliable only when S
uses common, effective, and direct modes of achieving his
end. When his actions are
unique, wholly inept, or indirect (e.g., a boy's attempting to catch pneumonia
in order to punish his parents for treating him unjustly), their final aim is
not clear. Equally
equivocal, as a rule, are all preliminary instrumental acts
(locomotions and manipulations), although it is not hard to guess what a person
is going to do if we see him handling certain conventional agency objects (frying pan, broom, gun) or
see him heading toward certain conventional goal places (restaurant, theater,
library). 5. Kind of aim (imaged goal, imaged
effect). The word "need" is often used, here and elsewhere,
to denote an established general disposition to effect
a certain kind of transformation
of a certain kind of field
(inner state and/or external situation).
But more strictly speaking, "need" refers to a disposition
which manifests itself in a particular place at a particular time by concrete
and specific actions which, if competent, produce, sooner or later, a concrete
and specific effect (goal). That is to
say, a need, no matter how general, can be satisfied only by aiming at a particular target, or at a
series of targets, one at a time.
The particular target as the subject imagines it,
the specific point in his "cognitive map" (Tolman)
toward which all his mental processes and actions are oriented at a particular
time will be called the aim of the
need. "Aim" is synonymous
with "imaged goal," "imaged effect." Since the effect has not yet been produced,
the aim has no existence outside the mind. It is realistically or unrealistically
imaginery. The aim might he to eat fish
chowder at a certain restaurant, or to persuade a friend to join the Society
for Living, or to write a play about the tribulations of an honest Congressman,
or to carry out a series of experiments with turtles to prove that the human
mind is aimless. When a need is in a state of tension but lacks aim,
images of possible goals, goal objects, goal places, and pathways will run
through the mind until some cathected goal object
is selected and its probable location (goal place) predicted. Thenceforth, the need (which might, perhaps,
have been satisfied by anyone of a number of other goal objects) has a concrete
aim. If this is lacking, it is
impossible to orient and coordinate movements and words in such a way that the
imagined effect is made actual. The subject is directed to his goal by a plan; that is, by a consecutive series of
instrumentally related images. The pathway is clearly or vaguely seen ahead of time in the mind's eye. Unless such images are posited, means-end
learning, I submit, cannot be explained, even in the rat. The difficulty of the task a human being
sets for himself is called level of aspiration. 462
The Theory and Its Application Information as to the subject's
aim can usually be obtained by asking him: where are you going and for what
purpose? or, why are you doing that?
This is the best criterion that we have of the subject's need, if he is
honest, and if but one need is
operating. Very frequently, this is not
the case: the aim is shared by several needs, some of which, being
culturally shameful, are unconscious or, if conscious, likely to be
denied. As Proust has put it, our imagination "substitutes for our actual primary
motives, other secondary motives, less stark and therefore more
decent." 6. Kind of effect produced. This criterion is crucial, because an effect
need is defined in terms of the kind of
situational transformation its processes produce. Unfortunately,
it is not a very dependable criterion, for a number of reasons. (1) The subject may not have the
capacity, the knowledge, the training, or the persistence
to actualize his aim. Many
conversations are unacknowledged competitive situations in which each
participant is frustrated by all, and all by each; no actions reach their mark.
(2) The
observed effect may not be the one intended. It may be an accident. (3) In
social proceedings, the intended effect is apt to be some change in the mind of
the alter. The subject wants to
communicate a complicated idea to the alter, or he wants to impress him, or to
show him the error of his ways, or to influence him in some subtle
fashion. Who can tell for certain, in
most cases, whether the goal
has been achieved? The alter may be an
accomplished disguiser of his feelings. (4) In proceedings which are parts
of long serials, nothing final is
accomplished, no closure reached, the enterprise is merely pushed along a step
or two. (5) The subject's aim may not be a clear-cut effect, but
rather a form of activity which lasts several hours (e.g., a drinking bout, or
dance, or sexual courtship). (6)
Finally, the psychologist has to deal here, as before, with both the alpha end-situation and the beta
end-situation. According to
cultural standards, the subject may have accomplished very little, or annoyed
his associates, or said something shameful, and yet be unaware of it. The end-situation as he apperceived it (the beta end-situation)
was fulfilling: he spoke well and pleased everyone. 7. Kind of activity, effect, or
situation with which hedone is associated. This is the most sensitive index that we
have of the class of need that is operatmg or was operating, and by using both
objective signs and subjective reports we can often approximate the correct diagnosis. It is not wholly reliable, of course, since
satisfaction, like any other feeling or emotion, may be unconscious and barely
show itself in facial expression or gesture.
Since this is a very long
subject on which I have already touched, I shall conclude by recalling certain
long-accepted facts of experience: hedone is
relative. It is not associated with a fixed state, but
rather with a transition between states.
Also, positive hedone is closely associated
with energy and zest, with the
uninterrupted course of spontaneous thought and speech (process needs), with
certain aesthetic patterns, with expectations of rewards, with reductions of
tension, as well as with final achievements.
The last type, as James pointed out, is correlated with the ratio of
achievements over expectations. The
diagnosis of needs can be reasonably accurate if all the above-listed criteria
are observed and weighed in the balance. Toward
a Classification of Interactions 463 FINAL SUGGESTION As indicated in the section on
attitudes, I have come to believe (after identifying myself with Dr. Allport)
that action tendencies must be linked with values,
which means that both values and tendencies should be classified. Following Lewin and Erickson, I am calling
the action tendencies vectors,
each vector being defined as a direction of
transformation. Every vector may be combined with every value,
giving us a large but manageable number of value-vectors, each of which is a
certain kind of need. This
scheme has worked so much better than any we have used so far that I am
emboldened to give our present list of vectors and values, despite the fact
that the words used do not convey the intended meaning. The best solution of the horrific
terminological problem, I would guess, is to use letters, nonsense syllables,
or special symbols (as in musical notation), but, as yet, nothing very
practical has come to mind. The vectors
are these: (1) renunciation, (2) rejection, (3) acquisition,
(4) construction, (5) maintenance, (6) expression,
(7) bestowal, (8) retention,
(9) elimination, (10) aggression, (11) defendance,
(12) avoidance. The values
are these: (1) body [health], (2) property [usable objects, money], (3) knowledge [facts, theories], (4) beauty [sensory and dramatic patterns], (5) ideology [system of values], (6) affiliation [interpersonal relationship], (7) sex [with reproduction], (8) succorant object [child to be reared], (9) authority [power over others], (10) prestige [reputation], (11) leader [law-giver], (12) nurturant
object [supporter], (13) roleship
[functional place in group], (14) group
[social system taken as a unit]. It would take a book to define
these terms, illustrate each, explain their numerous relationships, and
demonstrate the utility of the scheme. One illustration of how vectors and
values are combined will bring this exposition to an abrupt halt. Take a value
with which we are all concerned, knowledge (science),
and link it with the action tendencies. A person may (1) renounce the
intellectual life, the pursuit of scientific knowledge; or he may (2) reject certain
inaccurate or irrelevant observations (e.g., rumors) ; or he may (3) acquire knowledge
by exploration, observation, or reading; or he may (4) construct new
theories and hypotheses; or he may (5) maintain and
conserve by repetition what he has already acquired or constructed; or he may (6) express his ideas;
or he may (7) bestow his
knowledge on others, that is, teach; or he may (8) retain outworn
ideas in a rigid fashion; or he may (9) eliminate facts and
beliefs that have been shown to be erroneous; or he may ( (10) attack
opposing views; or he may (11) defend his own theories against
the attacks of others; or he may (12) avoid
contacts which might lead to the weakening of his beliefs. This is merely a thumbnail sketch of much work in progress. 464
The Theory and Its Application BIBLIOGRAPHY 1. Allport, G. W. Personality. New
York, 1937. 2. Aristotle. Nicomachean Ethics,
trans. by W. D. Ross. Modern Library Edition. New York, 1947. 3. Bales, H. F. Interaction Process
Analysis. Cambridge, Mass., 1950. 4. Carnap, H. "Logical
Foundations of the Unity of Science," Int. Enc. Unified Sci., Vol.1, no.1,
pp.42-62. 5. Erikson, E. H. Childhood and
Society. New York, 1950. 6. Goldstein, Kurt. Human Nature in
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New York, 1945. 8. Keith, Sir Arthur. A New Theory of
Human Evolution. London, 1948. 9. Langer, S. K. Philosophy in a New
Key. Cambridge, Mass., 1942. 10. Lewin, Kurt. A Dynamic Theory of
Personality, trans. by K. B. Zener and D. K. Adams. New York, 1935. 11. Livingstone, R. W. The Future of
Education. Cambridge, England, 1941. 12. Maslow, A. H. "A Theory of Human
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York, 1947. 14. Piaget, Jean. The Language and Thought
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Psychology. New York, 1939.
ideological furnishings for the homeless
mind
daurril
library: talcott parsons