15,
RM-92, Akhil Sudama, M.I.D.C, Phase II,
Dombivli (E),
PARESH DALVI
URL : http://www.geocities.com/paresh_md/resume.
Objective Technical Support, Design and Management Level
Assignments.
Summary of IT, Network & Communications Engineer with management
skills. Designed and implemented
Skills New data center facilities, disaster recovery
networks, also worked as a LAN/WAN Engineer with
extensive experience in the design, Implementation,
Administration and support of Windows,
Novell & Linux networks. Experience also includes
managing, training and supporting LAN/WAN
application and management Software. Possess good
communications skills. Strong Exp of system
and network administration (NT/Windows 2000/Novell/Linux) in
both LAN and WAN. environment.
Network Networking in Novell 3.11/ 4.1, NT
4.0/2000/2000 Adv, Redhat 8.0, Mandrake 9.0.
Install
and configure remote clients in a WAN environment.
Setup
users, Policies and rights for the networks mentioned above.
Apply
Security procedures for above networks.
H/W & S/W Intel Structured PC’s and Servers, Bridges, Routers,
Hubs, Switches, Firewalls and Proxies.
Mandrake
Linux 9.1, Red Hat 8.0, Novell NetWare 2.01a - 5, Windows 95, 98, ME, NT
3.1-4.0,
Win2k-
Prof./Server/Adv Server, Win XP, MS Back Office, Red hat 8.0,Mandrake
9.1 MS SQL
MS-Office Pro,
MS-Mail/Exchange Server5.5/2K/2K3, Postmaster Mail Server, MDaemon Mail, Lotus
Notes, WinFax Pro, Visual Basic 3-6, Netscape Navigator, MS Internet Explorer,
DNS, WINS, DHCP,
Active Directory, NDS,
Pc Anywhere, SpearMail mail Server, Wingate Proxy server, Winproxy server,
FTGate
Mail server, Symantec System Center Console, Arcserve IT, Veritas
Backup.
Design,
implement and test Disaster Recovery Plan for Novell and NT networks.
Communications ISDN, T1, IPX/SPX, SMTP/POP3, TCP/IP & SNMP, VoIP, VPN, L2TP, PPTP, IPSEC.
Work
experience
Till Date Wipro BPO – Belapur,
Mumbai. (Process – Microsoft
Exchange)
14 months as a Technical Consultant –
Microsoft Support Professional. (November 2003 – January 2005)
Support
MSExchange 5.5/E2K/E2K3 Server on Disaster Recovery,
servers across WAN,
Connectivity,
Web Access, Migration,Clusters,
DNS, Active Directory.
Providing support on
Acheivements Ranked
number one for quarter Aug – Oct 2005 in a team for best customer satisfaction.
Awarded
by Microsoft and Wipro in recognition of overall
productivity for the quarter (Oct-Dec 2005)
Many
customers appreciated the support quality delivered.
Currently working Technical Leader (Feb 2005 –
Till date)
As a The primary resoponsibility of a
TL is to raise technical expertise of support engineer staff by
providing timely technical and professional mentoring in a
leveraged manner. TL’s assist in resolving
cases that exceed Support engineers capabilities either in
technical skill set, urgency, complexity, or
time to service.
§
Identify technical strengths and weaknesses of the team.
§
Deliver training on major technical issues.
§
Identify problem areas and possible solutions.
§
Review prolonging cases and provide solutions within 4 days.
§
Engage actively and frequently with Partner (Microsoft) Technical
leader.
§
Develop and implement Action plans to address technically poor Enginners.
§
Roll out assessments to improve technical skills of team.
Acheivements Raised team’s
overall performance by 30% (from 50% to 80% customer satisfaction)
in quarter Feb-June
2005.
Team
consistently achevied +75% VSAT scores since August
2005.
Total Exp
3.6 Yrs. Digitron
Computers - Chembur, Mumbai
22 months as a Sr. Network Engineer
(May 2000 - March 2002)
Provide
Network/Desktop support in mixed NT, Windows Environment.
Responsible for Network Architecture, Configuration, and
maintenance.
Windows
NT Intranet/Internet Design, Novell to Windows NT migration, remote access
using vpn/pptp. Server install (Compaq,Acer,Intel,HP,IBM), network
analysis and design,
LAN/WAN security, configuration, performance monitoring and
support.
DHCP,
DNS, WINS, Exchange 5.5, Arcserve NT/Netware , Tape Drives, DLT’s
and
RAS,
Postmaster Mail, SMTP/POP/NNTP, IIS etc+
20 Months as a Technical Support
Manager (March 2002 – November 2003)
Manage
Team of Engineers and admins, who maintain the health
of the site, Design and
Implement
new Projects, develop, implement and test Backup Strategies for NT network,
Test and Implement new software. Responsible for evaluating
technology, purchasing and
directing my staff in the implementation of the corporate
network.
Design,
implementation, and administration networks, run an internal
training/monitoring
program as well.
Education Pursuing
Bachelor’s Degree (BCA) correspondently.
& Training Diploma in Computer Hardware and Networking from Jetking.
CNA & CNE (Certified Novell Engineer) 4.11 Certification from Novell.
Training on Servers, Desktops, ADM, RDM and RAID from Acer.
Advanced
Training on Servers and Desktops from Compaq.
Completed
Training on Clustering Servers, Linux from Intel.
Training on W2K Pro, 2K,
2KAdv, Win/Office XP, Exchange Server, SMB (Small Business Server)
S.S.C from Mumbai Board
with 70.00 % in 1995.
Completed Training from Microsoft on Exchange Server 5.5, 2000 & 2003.
(Internal
Training only for Microsoft Employees – 3 Months)
Strenghts Team
leading capabilities. Well-organized, efficient, quick learner, self-motivated
and hard-worker,
Good
Communication Skills (Trained by Wipro &
Microsoft)
Able to work under pressure.
Language
Skills English, Hindi, Marathi.
Hobbies Research
and develope new technologies in IT, Playing Guitar,
Trekking, Designing Web sites.
References Available
on Request.
Job Profile Accord Ship
Management June 2000 – November 2003
Network
Administration on Novell 3.12 and 4.1, consisting of 4 servers, 40 users
in 2 geographic locations. Migration from
Netware 3.12 /4.1 to NT 4.0.
Installed
and configured the Novell & NT network. Postmaster Mail
server administration.
Reliance Industries July 2000 – November 2003
Setup
and Configure Novell 3.11 / 4.11 & NT 4.0. 4 servers, 60
users in 3 geographic locations.
RAS,
Routers, Switches, Hubs, ISDN, and Ethernet Networks. Administer Lotus Domino
Mail Server.
Tape/DLT Drives, Print
Servers, RAID.
CAMS (Computer Age Management Services)
August 2001 – November 2003
NT 4.0/2000 environment, consisting of 6 Servers, 150 users in 3 geograhic locations.
FT
Gate Mail server, Proxy Server, Gateways, Switches, RAID Controllers.
Implemented Disaster Recovery Centre with Secured VPN Tunelling protocol.
Squid Proxy and Firewall. Worked on NAS and DAS storage
systems to use with 21 servers with
8 TB of storage space. Configured RAID 1,0
and RAID 5, RAID 0.
Serdia Pharmaceticuls
Jan 2002 till date
Novell
3.12 and NT 4.0, MS Exchange 5.5, Consisting of 5
servers, 40 users in 1 geogaphic location. Installed &
Configured Exchange Server, D-Link Print Servers, RAS, Managed Master and Slave
Switches, Hubs, Wingate Proxy Server. Arcserve
IT Backup. Dual Xeon Server with with RAID5 &
100/1000 MBPS Fiber LAN.Implemented
Symantec Corporate Edition.
BCG (Business Consulting Group) August
2001 till date
Win
NT 4.0 environment consisting 1 Server, 60 users in 2
geographic location.Hardware Proxy,
Gateway,
Mandrake
9.1 on server with NFS, SAMBA and
Implemented
Linux 8.0 as a Server and Desktop, Configure Dynamic IP's, DNS Server,
Firewall.
DRH Logistics Service Mumbai May 2002
Configured LAN with 3 Servers in Windows NT 4.0, 17 users.
Installed & Configured Winproxy 4.0, MDameon Mail server.