Professional caregivers provide an ideal solution for individuals who want to maintain their independence at home but need assistance due to short or longer-term disability, illness or simply the natural aging process. We specialize in matching your unique needs and requirements to a qualified, compatible and compassionate caregiver, or in some cases, caregivers, once you’ve made the choice for you or a loved one to live in the comfort of their own home with some home care assistance.
We consistently run criminal background checks on all caregivers. We verify previous employment and experience, check references and verify CNA or HHA licenses are valid and current, if applicable.
Our caregivers have a variety of skills, training and experience with many conditions such as: Alzheimer’s, Dementia, Strokes, Cancer, Parkinson’s Disease, MS, Heart or Cardiovascular Disease, Disabilities, Injuries from Falls or Accidents, Transferring Needs, Surgery Recovery, and many more not listed here.
We are often asked how we match you with a caregiver that is compatible with your needs. The process starts as soon as you call to inquire about our services. Over the phone, we will gather information about your unique needs, preferences, and desired schedule. We will discuss items you may not even have thought of; for example, do you have pets and if so, how important is it to you that your caregiver be an animal lover? After enough information and details have been gathered, we will select one or more caregivers that have the needed skills, experience, availability, personality and compatibility according to your preferences. This can often be done during your initial phone call, especially when time is of the essence.
Even though we are usually successful at matching you with the right caregiver the first time, sometimes a caregiver just doesn’t work out, for whatever reason. If this happens, you can still be confident because if for any reason, at any time, you are not completely satisfied with your caregiver, simply call us. We will listen in detail to better define your needs and preferences and quickly provide you with a more compatible caregiver. You never need to feel uncomfortable about asking for a change, we are experts in making sure the transition to a new caregiver is a comfortable and easy process.
Responsiveness to your needs, day or night, is not a luxury but a necessity. We are available 24-hours a day, 7-days a week to assist you. If your regularly scheduled caregiver is unable to come due to illness, scheduled time off or a last minute emergency, we can arrange for a temporary substitute caregiver or if needed, a permanent replacement caregiver.
It is important to be aware that the caregivers from our agency are not nurses and cannot provide skilled nursing or medical services and can only provide non-medical care-giving and domestic services.
We only provide caregivers that we would be comfortable having in our own homes and caring for our loved ones. We understand how important it is that your caregiver be compatible with your unique needs and lifestyle. You also deserve the comfort, stability and trusting relationship that come with having consistency in your care providers.
Whether you use our agency for one day or for years to come, we want the experience to be so positive that you would gladly recommend us to your friends!
CNAs and HHAs assist patients in their day-to-day activities including personal care (bathing, grooming, etc.), ambulation, nutrition, medications, toileting, health monitoring (i.e., temperature, blood pressure, pulse, respirations, etc.), and light housekeeping. They are certified caregivers who make observations of a patient’s condition for reporting purposes. They ensure that patients receive essential social and emotional support and provide vital information on patient conditions. They maintain their certification to provide assistance in personal care and activities of daily living.
A homemaker/companion serves a non-medical role in a patient’s life. Homemakers/Companions perform duties such as reminder services (medications, dates, routines), assisting with mobility, providing companionship, preparing meals and feeding, light housekeeping, laundry, shopping, escorting to appointments, organizing and reading mail, entertaining, and more.