| Information | Definition |
| Date | Date the visit occurred. |
| Time | Time the visit occurred. |
| Client IP | Unique Internet Protocol (IP) address of the website visitor. The IP address recorded is normally that of the visitor's Internet service provider, e.g., aol.com if the visitor connects from an America Online account. |
| Server IP | Unique Internet Protocol (IP) address of the Orlando H2O web server accessed |
| HTTP Status | Hyper Text Transfer Protocol (HTTP) error code. E.g., "404 Requested Page Not Found." |
| HTTP Request URL | Identifies the web page or file requested by the website visitor. |
| Bytes Sent | Amount of data sent from the web server to website visitor during that connection |
| Bytes Received | Amount of data sent from website visitor to the web server |
| User Agent | Type of web browser or other client software that made request to the web server. |
| Referrer | Uniform Resource Locator (URL) that referred to the requested file. |
| Protocol Version | Version of HTTP used by the visitor's web browser software |
The information we collect is used to improve the content and usability of our web site and help us understand how people are using the site, and to continually improve the value of the materials available on our site. The information in our web site logs is not personally identifiable, and we shall make no attempt to link it with the individuals that browse our web site.
E-mail Senders
E-mail messages sent to Orlando Help Group's address will be treated with the same courtesy and respect for privacy as any other written communication. All e-mails are confidential and in no way will they be given or sold to any other person, company or corporation.