SpyBot and Ad Aware will get most of the spyware from your PC, but there is a culprit that may linger after you scan called Cool Web Search. Go HERE to download a small free program to scan and get rid of this spyware.
Are you having problems restarting or shuting down your computer? Go to the Start button and click on Help and Support. Then type in the search box: Shutdown Troubleshooter and follow the steps to resolve your problem.
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