Training Topics 

Awareness Training

ISO 9001 – ISO 14001 – ISO 18001 – ISO 17799 – ISO 13485 - ISO/TS 16949

• Understand  Management Definitions, Concepts, and Guidelines
• Understand the Purpose of the ISO Series
• Understand the Requirements of the ISO Standards
• Understand the Management Principles
• Understand the Process Approach
• Recognize the Role of Management
• Recognize the Benefits of  Management Systems

• Any individual requiring a working knowledge and understanding of the ISO series of standards
• Quality Professionals/Consultants
• Presidents/Vice Presidents/CEOs
• Management Representatives
• Engineers

ISO Management system Documentation

ISO 9001 – ISO 14001 – ISO 18001 – ISO 17799 – ISO 13485  - ISO/TS 16949 

This ”ISO Management Systems Documentation“ course provides practical guidance on writing and maintaining readable and usable documents in accordance with applicable ISO -based quality management system.

• Identify Different Types of Documents
• Identify Required ISO Documents
• Learn How to Write Effective Documents
• Explain Differences between Documents and Records
• Understand Document Control Requirements
• Understand Record Control Requirements
• Practice Writing Quality System Documents
• Learn to Adapt Existing Documents to the applicable ISO Standard

• Anyone involved in defining, writing, or managing documentation for an based system
• Anyone involved in documentation for an ISO/TS 16949:2002 (Automotive), ISO 14001:1996 (Environmental), and/or ISO 13485 (Medical devices) management system, BS7799 (Information Security) etc.

ISO Management system Implementation 

ISO 9001 – ISO 14001 – ISO 18001 – ISO 17799 – ISO 13485 - ISO/TS 16949 

This ”Implementing ISO Management Systems“ course introduces the concepts needed to understand, develop, and implement a quality management system. Experienced instructors explain how to integrate the family of standards during system implementation, prepare for audits, and achieve ISO registration.

• Understand Management Definitions, Concepts, and Guidelines
• Understand the Purpose of the ISO Series
• Understand the Requirements of the ISO Standard
• Build an Efficient and Effective Quality Management System
• Learn Best Practice Processes to Implement each Clause of ISO
• Prepare for an Audit
• Plan for Registration

• Anyone involved in defining, planning, or implementing an ISO quality management system
• Management representatives
• Implementation team members

Internal Auditor Training

ISO 9001 – ISO 14001 – ISO 18001 – ISO 17799 – ISO 13485 - ISO/TS 16949 

This course teaches the principles and practices of effective internal audits in accordance with the ISO management systems series of standards and ISO 19011:2002, "Guidelines for Quality and/or Environmental Management Systems Auditing." The auditing exercises and lectures are based on ISO 19011:2002, "Guidelines for Quality and/or Environmental Management Systems Auditing."

• Understand Quality Management Definitions, Concepts, and Guidelines
• Understand the Requirements of the ISO Standards
• Understand the Roles and Responsibilities of the Auditor
• Apply ISO 19011:2002 Definitions, Concepts, and Guidelines
• Recognize the Principles, Practices, and Types of Audits
• Conduct all Phases of an Internal Audit (Plan, Execute, Report, Record, Follow Up, Closure)
• Prepare and Present Effective Reports
• Identify Aspects and Impacts
• Manage an Audit Program
• Initiate the Audit and Conduct Opening Meetings
• Understand Auditor Responsibilities
• Conduct On-site Activities
• Collect Information
• Communicate Effectively during the Audit
• Generate Audit Findings
• Prepare Audit Conclusions
• Conduct Closing meetings
• Reporting Audit Results
• Conduct an Audit Follow-up
•  Understand the Registration Process

• Individuals interested in conducting, managing, or participating in first-party (internal) audits
• Quality Control Managers
• ISO Coordinators
• Laboratory Quality Professionals
• Environmental Management Representatives
• Health, Safety, and Environmental Managers
• Cross-functional team members of an implementation project
• IT Security Officers
• IT Managers
• Chief Security Officers